8.2
Very Good
From 645 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

7.9

Location

8.3

Service and Facilites

8.0

People often mention about Hotel Ratna Tuban
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Distance to City Center (7)
Surroundings (7)
Ambiance (7)
Accessibility (6)
Wifi (6)
Check-in/out Time (6)
Bedroom (6)
Staff Friendliness (5)
Room Space (5)
Hotel Area (5)
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Traveler Reviews Hotel Ratna Tuban

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40
Customer reviews
Jayanti I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Everything was fine, safe, clean, and no issues. The room was as pictured.
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Jayanti I.
icon-Business
Business
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10.0
/10
Reviewed 4 day(s) ago
Good facilities, according to price, according to expectations when ordering, safe.
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V***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The hotel staff are friendly and very helpful, the family room is very spacious and comfortable.
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
5.7
/10
Reviewed 6 week(s) ago
The hotel was very noisy, with people joking around, disturbing others. The hotel grounds were very dirty and not cleaned promptly. Breakfast was a small boxed meal.
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A***f
icon-origin-TRAVELOKA
6.3
/10
Reviewed 13 week(s) ago
The receptionist only asked for ID card, did not give wifi password. The room location on the 2nd floor through a narrow alley, the area around the room is very dirty with cigarette butts.
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1 people find it helpful
R***n
icon-origin-TRAVELOKA
8.0
/10
Reviewed 21 week(s) ago
Please check the AC in each room yesterday. My room's AC is not cold and please use a freshener when mopping because yesterday my room smelled fishy when I first checked in.
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H***o
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 21 week(s) ago
A good place for the price and facilities, there are also many food vendors around, you can walk or if you want a more complete location, it is around 1-2km away by vehicle.
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1 people find it helpful
Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 25 week(s) ago
Check in process was fast. The staff came right away when we needed help. Keep up the good work. Good job
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F***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 27 week(s) ago
Good service, clean and spacious room. AC facilities, water heater running smoothly, only wifi is a bit slow to get to the 3rd floor can take the elevator. Strategic location in the middle of the city, everywhere is close. In front of the hotel there are many sellers at night
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1 people find it helpful
Nurhasanah
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
The hotel is very comfortable, the room is also clean from the sheets, bed, besides that the bathroom is also clean, the water is ok, it keeps on turning on and there are no problems, the staff is also good and friendly. Highly recommended for those looking for accommodation in Tuban with cheap prices but not cheap quality
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1 people find it helpful
A***t
icon-Business
Business
icon-origin-TRAVELOKA
7.6
/10
Reviewed 31 week(s) ago
we booked this hotel on January 22, 2025, we booked 2 rooms for 1 night. we checked in at 2 am. but couldn't, because the hotel voucher we bought on traveloka. according to the receptionist this hotel has been cancelled. even though we have clearly paid to traveloka. and there was no email or reason for the cancellation given to us. this hotel is really bad. be careful if you stay at this hotel, if you check in late. it could happen like us.
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1 people find it helpful
Kukuh F. W.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
Ordered H-1 because suddenly went to Tuban. Rented 3 rooms and got the 3rd floor, thank God there is a lift facility because I brought elderly people, overall it's good, only the bathroom + sink door needs to be repaired. Clean, cold AC, friendly staff, next time I go to Tuban, God willing, I will stay here again
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3 people find it helpful
Y***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
Very nice, clean, comfortable near city center👍🏻👍🏻👍🏻
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H***o
icon-Business
Business
icon-origin-TRAVELOKA
7.9
/10
Reviewed 43 week(s) ago
- location: easy access because it is in the middle of the city but the area is too quiet, not many people selling food 6/10 - wifi is very fast and smooth 10/10 - spacious and comfortable bathroom 10/10 - bedroom full of ants everywhere 6/10 - cheap price compared to other places 10/10
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3 people find it helpful
I***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 50 week(s) ago
Fast check-in process, location in the city center, not far from the beach. As per the picture. Suggestions for the cup need to be replaced, afraid of hurting the mouth when drinking (already gopil as the Javanese say) and the blanket is time to be rejuvenated. Overall satisfactory, next time if I go to Tuban I will stay here again.
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2 people find it helpful
E***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
The hotel is good and nice, thank you.
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1 people find it helpful
T***i
icon-origin-TRAVELOKA
7.5
/10
Reviewed 54 week(s) ago
All is ok, 👍. Clean, comfortable & quiet.
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Dedi P.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 57 week(s) ago
Not bad hotel for transit, spacious rooms, clean bathrooms.
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H***n
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 59 week(s) ago
The location is close to pilgrimage tourist attractions,
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2 people find it helpful
S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 68 week(s) ago
Check-in was late at night, the hotel staff was still helpful and friendly.
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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