Hotel Aria Centra Surabaya

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Overall Ratings & Reviews Hotel Aria Centra Surabaya

Traveloka (8,297)
Other sources (56)
8.8
Very Good
From 8,297 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

9.0

Service and Facilites

8.8

People often mention about Hotel Aria Centra Surabaya
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Distance to City Center (136)
Room Space (129)
Staff Friendliness (127)
Bedroom (119)
Bathroom (111)
Accessibility (101)
Hotel Area (99)
Ambiance (97)
Family Friendly (94)
Variety (93)
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Traveler Reviews Hotel Aria Centra Surabaya

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Customer reviews
Verified Traveler
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Leisure
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10.0
/10
Reviewed 4 day(s) ago
The security is very friendly.
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R***y
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8.5
/10
Reviewed 5 day(s) ago
The rooms are comfortable and clean, perfect for relaxing after a long day of activities. The pleasant atmosphere also makes your stay even more enjoyable.
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R***y
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8.5
/10
Reviewed 5 day(s) ago
The rooms are comfortable and clean, perfect for relaxing after a long day of activities. The pleasant atmosphere also makes your stay even more enjoyable.
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A***a
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Business
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9.1
/10
Reviewed 6 day(s) ago
It's a nice and convenient place, best location and good value.
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 1 week(s) ago
It's fun because it's close to the location of the running event you're going to participate in, so you can take a leisurely walk while warming up before setting off for the run... Fun!
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Rumondang S.
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Medical
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10.0
/10
Reviewed 2 week(s) ago
We were happy because the menu changed constantly, so it never got boring. However, our request for a single bed wasn't granted, even though we were staying for five nights. Usually, for four-night stays, our room is often upgraded. The app offered a king-size option, but only smoking rooms were available, so we didn't dare take one due to our allergies.
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Rumondang S.
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Business
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10.0
/10
Reviewed 2 week(s) ago
The menu changes every day so we like it and don't hesitate to eat, lots of variety and fun
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R***a
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Business
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9.1
/10
Reviewed 3 week(s) ago
It was a pleasure staying at Aria Centra Surabaya. The room was spacious with a beautiful city view. The bathroom amenities were complete, especially the soft-bristled toothbrush, which didn't irritate gums. The experience was well worth the price. Thank you.
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E***a
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Business
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6.9
/10
Reviewed 3 week(s) ago
There are many parts in the room that need replacement/repair.
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P***i
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5.7
/10
Reviewed 4 week(s) ago
The mattress makes me itchy and dirty.
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i***a
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8.5
/10
Reviewed 4 week(s) ago
Okay, the food could be more varied. The snacks are great.
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E***a
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9.7
/10
Reviewed 6 week(s) ago
My 10-day stay here was comfortable, clean, and quiet. The staff was very friendly and helpful. They were also generous with mineral water. I always stay here on every business trip to Surabaya.
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e***k
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Staycation
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9.1
/10
Reviewed 6 week(s) ago
Maybe you could check the AC in each room regularly, clean it regularly so it's cool, okay, Sis.
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R***a
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9.7
/10
Reviewed 7 week(s) ago
Stayed here for two nights and the service was excellent. Everyone from room service to reception and housekeeping was very communicative and helpful. The only thing that needs improvement is the food variety and taste. A suggestion for other guests waiting outside is that smoking is not permitted in front of the door, as it disturbs people entering and leaving.
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Ajeng P.
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Business
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10.0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly,,, the hotel is okay
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A***r
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10.0
/10
Reviewed 8 week(s) ago
Stay in the city center with comfort and security. Please continue to improve your service.
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A***a
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8.5
/10
Reviewed 8 week(s) ago
Very nice hotel, the service is also top.
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U***n
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Leisure
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8.8
/10
Reviewed 8 week(s) ago
My first experience staying at the Aria Hotel. Very comfortable, the staff was helpful and friendly. We stayed for two days and the room was cleaned upon our departure as requested. The food was standard but not bad. Perhaps the chicken porridge could be checked before being served, as it was very salty, huhuhu. Next time I'm in Surabaya, I'd love to stay here again.
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P***u
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Business
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9.7
/10
Reviewed 8 week(s) ago
The hotel is strategically located in downtown Surabaya, just 1 km from Tunjungan Plaza. The staff is very friendly. The food menu is delicious and varied. The gym facilities need to be improved and expanded.
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R***a
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Staycation
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10.0
/10
Reviewed 9 week(s) ago
A very strategic location in the city center. The service is also excellent and satisfying.
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