Thank you for your positive review regarding the service and food at Favhotel Rungkut Surabaya. We are pleased to hear that your overall stay was enjoyable. Regarding your feedback on the parking system, we understand the inconvenience experienced when entering and exiting the parking area and the need for additional parking stamps. Please note that the parking area is managed separately from the hotel and therefore has specific policies regarding the use of parking stamps. However, your feedback remains a priority and will be forwarded to the relevant departments for future evaluation to ensure all guests have a better experience. We look forward to welcoming you back in the future for an even more comfortable and enjoyable experience. Sincerely, Santi Manurung, General Manager

Dear Valued Guest, Thank you for taking the time to share your experience staying at Fav Hotel Rungkut Surabaya. We are delighted to hear that you enjoyed your stay with our friendly staff, clean rooms, comfortable air conditioning, peaceful atmosphere, and the variety of food we served. Your compliments are a great motivation for our entire team to continue providing the best service. We apologize for any inconvenience caused by the bed not being turned to your liking, which may have disturbed your comfort during your rest. This feedback will be taken into consideration for future room arrangements. Thank you for trusting us with your stay. We hope to welcome you back to Fav Hotel Rungkut Surabaya again. Sincerely, Santi Manurung, General Manager

Dear Mr./Ms. Sharijan N, thank you very much for your review and rating of the Rungkut Faive Hotel in Surabaya. We are delighted to hear that you were satisfied with our 3-star hotel room. We appreciate your feedback that the room was a little small. We are constantly striving to improve our services to enhance the comfort of our guests. We will continue to do our best to ensure that your stay in Surabaya is comfortable through our excellent facilities, clean environment, and friendly service. We look forward to welcoming you back again. Thank you. General Manager, Santi Manurn

Dear Ms. Sukhma, Thank you for taking the time to write a positive review about your stay at favehotel Rungkut Surabaya. We are delighted to know that you have become a regular customer and that all our services and facilities ran smoothly. Your trust and comfort during your stay are the greatest motivation for our entire team to continue providing the best service. We hope to welcome you back to favehotel Rungkut Surabaya in the future. Sincerely, Santi Manurung, General Manager