8.7
Very Good
From 264 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

7.7

Location

8.6

Service and Facilites

8.5

People often mention about Indra Hotel - Boutique Suites Ipoh
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Staff Friendliness (3)
Ambiance (3)
Hotel Area (3)
Distance to City Center (2)
Surroundings (2)
Wifi (2)
Check-in/out Time (2)
Room Space (2)
Bedroom (2)
Bathroom (2)
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Traveler Reviews Indra Hotel - Boutique Suites Ipoh

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Customer reviews
T***n
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Transit
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10.0
/10
Reviewed 5 week(s) ago
The hotel workers are almost friendly and helpful and remember guests check in previous and easy for other worker easy process the handling jobs.
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H***e
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10.0
/10
Reviewed 15 week(s) ago
This hotel is the best, the service is also the best.
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S***h
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9.7
/10
Reviewed 36 week(s) ago
Comfortable, clean, close to the best city
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1 people find it helpful
S***a
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Leisure
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9.7
/10
Reviewed 40 week(s) ago
The hotel staff is friendly, the rooms are not too big but comfortable and clean, quite far from the city center but you can use Grab.
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1 people find it helpful
I***e
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Transit
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8.2
/10
Reviewed 53 week(s) ago
So far so good with the price paid. I will considering for next visit if drop by Ipoh again.
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Victor V.
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10.0
/10
Reviewed 62 week(s) ago
Friendly staff, clean room, clean space and very easy to get food as the hotel is situated in a commercial area with shops, convivences store and a hyper market store. Hotel is also near to the highway for easy exit and entree if you are travelling to north or south bound. Stayed for 1 night and it was comfortable and pleasant.
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NAZATUL '. Z. A.
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8.4
/10
Reviewed 70 week(s) ago
Bilik selesa. Kebersihan 3.5/5 stars. Overall OK. Parking jauh sikit sebab depan hotel penuh which its not very secure. Very near to Lotus. There 's no one help to open the door while I'm holding my old mom. Not suitable for someone required wheelchair as the entrance got 2-3 stairs.
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MUHAMMAD N. B. M.
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9.4
/10
Reviewed 73 week(s) ago
Very comfortable hotel in the middle of the city. Under the hotel there is a nasi kandar shop but it is not clean. In front of the hotel there is Lotus's. You can look for food there.
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j***n
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8.2
/10
Reviewed 79 week(s) ago
I booked a family room with 2 queen beds. There is no window inside the room, not really like this. Clean environment and shower head is good, we enjoy it when showering. Only one problem is water heater take long time to heat up.
2 people find it helpful
Amirah H.
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9.3
/10
Reviewed 100 week(s) ago
The hotel is very very clean. Worth the pay. But do not expect the staff there to go the extra mile for you. They are just doing their jobs and they love to earn extra money for their hotel whenever they have the chance so do not expect too much from them. But I do not care because as long as the accommodations are clean and comfortable especially when you have small kids and a baby it's all that matters. The room is not soundproof proof so please bear in mind the hotel is not a place if you want to do healing or whatever luckily my kids can still sleep despite all the noise so it won't bother me. If your room direct Lotus view in the morning around 6 am something there got activities like Taichi and etc loud sound system talking in Chinese, people tend to get annoy when they do not understand something plus is very annoying and noisy. Bingit kot. Because we will feel annoy hearing something we do not understand the meaning. The best thing about this hotel is it is walking distance to Lotus 5 min only, if you run maybe less than that. I am a food lover, at night got gerai charkuehtiaw by this malay old couple, the portions are big and most importantly the kuehtiaw was delicious, and they got satay stall next to them. Got another stall opposite the bank, the nasi lemak stall (night stall). The nasi lmk with ayam berempah and their chicken rendang is so awesome and the sambal oh my God not ngarut like our mom cooking at home. The stall is open at night. The price is reasonable and the portion is big. In the morning got gerai nasi lmk by the old Malay couple, the gerai is delicious also, the kuih is so delicious variety of choice, the nasi lmk and sambal sedap, and the mee goreng with telur mata and sambal is like throwing back your memory during school time. Sedap woo. And then got another Malay uncle selling nasi lmk in front of the bank, all wrap nasi lmk such as nasi lmk ayam, sotong, kerang, paru rm2 same price. Not to forget if you are a Mamak fan next to the hotel Kedai Mamak selling the murtabak taiping resepi since 1974 but honestly for me the murtabak biasa-biasa. Plus they do not have the pink bawang. Mana boleh murtabak xde bawang pink it not a complete seat. But the murtabak is big and tebal. If you want to eat murtabak you can go to Naina Mohamed the one we tried next to the Oppo building because they have lots of branches in Ipoh. The restaurant is really clean, they keep mopping the place almost every minute, their food is delicious and not pricey, and most important the restaurant is clean. The dobby is just next to Kedai Mamak for you to wash your clothes too. Really convenient right? Cleanliness is my top priority when choosing anything like the hotel although most of their staff are not very friendly and stern I do not mind I will come again to the hotel because of their cleanliness. And you have to pick up your own things using the hotel trolley because none of the staff will be your bell boy or something. Even if you have lots of small kids to handle is not their business nobody will come or help you. So do not hope the staff will go the extra mile for you. If you book via an app is cheaper but if you have lots of money to spend just walk in. 🤭. For example, the staff will call you around 11 to ask you to get out of your room and ask us to get out before 12. It is not even a peak hour. The hotel is not fully booked, and the next guest will be here around 3 pm. They said they need to clean the room quickly. It was not that much different if they gave us time to go out of the room before 12.30 but that is how they are so you have to know your right by letting us know you will get out of the room not before 12 but sharp at 12. How pathetic and funny is that? Yerlah I have three kids to handle and my husband's event finishes by 12:30 something like. If a common sense tak kan halau customer macam tu. I do not know why all the Indian staff yang kerja dekat counter mcm takde common sense especially yang rambut mcm alleycat tu. Berlagak nak mampus maybe hotel tu bapak dia punya. And the Indian girl handling the counter is suck too. When the manager already made a decision pun mereka boleh persoalkan and ask us to do accordingly to what they instructed. Memang poor management in dealing with staff. Maybe susah nak cari org kerja kot. Jadi management has to bear with staff yang ada. The housekeeping team is great and friendly kudos to them. They made the hotel very clean and comfy. They are very nice people too. Thank you for making us feel welcome. The counter people should learn how to treat guests respectfully. Takpe berlakon sebab you are the front face of the hotel that brings the hotel first impression. Tak suruh suka customer tp tak perlu nampak obvious sangat bila ko tak suka orang tu. So do not hold a grudge and just do business when it is related to deal with this hotel. Ok lah that is it I guess!
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Amirah H.
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8.5
/10
Reviewed 100 week(s) ago
The accommodation is really clean and I am really surprise because three star hotel can be this great. We already spend so much at Cameron Highland that is why to proceed our third day here we try to search for decent hotel and found this hotel been rated 8.7. Even the four star hotel around Ipoh have not been rated 8.7 plus they keep highlighted the cleanliness of this hotel that is why we really want to find out is it true. And guess what it is true from the lobby to the lift until you go inside the room this place is tidy and clean. So next time we will choose to be here again. To be honest we have small issues regardless the room, although Miss Gwen is off duty, she have solved my problem without hesitated. She a great manager here. There a friendly housekeeping an Indian girl very nice and pretty. However the counter person should be more helpful in the future. I guess there lots of people there in office room how can you ask your guest to push their trolley on their own especially someone who have lots of small kids. It not even a busy hour. There just sit in the office chatting. I don't know the reason your are hiring lots of staffs just to do nothing. The parking also only have two and only one available for the visitor so do not hope too much just pay for the majlis parking is not that expensive pun 😅 and only some room got minibar/mini fridge so please check if you want to use mini fridge. The room is not noise proof too if you have kids like me who doesn't bother about noise and can keep sleeping it wouldn't be a problem either. OK.
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Hanafzuan A.
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9.7
/10
Reviewed 142 week(s) ago
The hotel and rooms are clean, fragrant, good and comfortable mattresses and pillows. iron clothes outside.. others are comfortable. strategic location only 13 minutes to the lost world of tambun. oh yeah when it rains there is a loud noise like the roof of this hotel is a zinc roof. That's fine.
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1 people find it helpful
Mohamad S. B. A. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 264 week(s) ago
Ok and good hotel. For me a smoker need a smoking room but all room in this hotel were none smoking room. Please add smoking for those who smoker
2 people find it helpful
Asmy C. A.
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Family
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6.3
/10
Reviewed 299 week(s) ago
The check-in time took 20 minutes
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Noor Z.
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Shopping and Culinary
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8.5
/10
Reviewed 310 week(s) ago
Comfortable room, clean, friendly staff, if you can come again, please.
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Siti Fatimah Abdul Rahman
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Family
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9.4
/10
Reviewed 316 week(s) ago
I am so indebted with the person-in-charge who has helped me to contact agent to change the dates of my booking. To me, they have given me their service weeks before my stay. They not only gave me the number to call (for the changes) but, upon knowing I failed to get a response from that number, the person-in-charge contacted agent via e-mail to let them know I wanted to make changes to my bookings. Finally, with their help and the kindness of agent, I managed to change the dates and had a wonderful stay at a hotel that is so convenient to me. Thank you Indra Boutique Hotel. Thank you traveloka.
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MUHAMMAD S. B. S.
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Business
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8.8
/10
Reviewed 320 week(s) ago
Clean, comfortable and peaceful hotel. Close to basic amenities.
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WAN A. B. W. R.
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Family
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9.1
/10
Reviewed 323 week(s) ago
Clean. Deko cantik. Affordable. Near the dining outlets. Very recommend.
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Hayatun N. B. A. A.
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9.1
/10
Reviewed 323 week(s) ago
Comfortable room and friendly staff.
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christie c. p. p.
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Family
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9.7
/10
Reviewed 327 week(s) ago
Clean and nice design hotel. We enjoy staying here.
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