When I arrived, the staff was taking a phone call. The front desk did not set an expectation, instead, she let me approach after she finished the call. I liked the bed and room overall.

Staff were incredibly accommodating, but the room leaves so much to be desired. There were no power outlets near the sink area, which means the microwave and water are pretty much useless. The floor tiles are loose, and some of them were already broken, which could cause an injury. Everything else is good, the staff are easy to talk to, they helped me when I left an important item in my room, and the location is near most stores if you want to buy food and other personal supplies.

I highly salute the security guards of Dian Suites Hotel in Palanan, Makati. They are professional and always smile to the customers, attentive, and approachable. The accommodation is a perfect place for couples, etc.

Tiles were protruding or loose from the floor. No mini fridge on the room and utensils to eat. Quite okay place to spend the night.

the staff was looking the customers maliciously and smirking. rooms are not what you see in the pictures. its not what we expected.

they give us bad room bad bed

The location is perfect, it''s very close to the transport system.

The room its clean and staff are friendly

Their were many bed bugs for almost 2 nights I have been bitten. Though I caught them all it was a bad experience for our stay

It was so so. I booked a room that's a but bigger than what we stayed at. There was no table and chair to use. Dirty towels. Only 1 shampoo and soap was given when we were 2 pax. What I like was we were able to check in early and it was no hassle checking out. The place is also near quite a number of shops like cash and carry and etc..

No water, ceiling is leaking.

Poor wifi. Poor cleaning service. Small elevator

Poor cleaning, room not ventilated well, no regular housekeeping, wifi is poor and not even working

No wifi in room, no TV signal.

Aircon not working. We had to use electric fan. Room full of cockroach. No telephone, no cable tv, and no wifi. Filthy bathroom. Price not justifiable.

it's not my firs time on the hotel. they must improve their service like cleaning the bathroom. I suggest to provide a wifi access inside the accommodation.

I stayed for three nights in Dian. The experience was okay. The room price if you book online is far cheaper compare to walk-in price. My first night in a standard room was okay, however the sink in the bathroom took time to subside so I moved to the executive suite on my second day. The bed was bigger and comfy, microwave and mini fridge are provided but I couldn't use them at the same time because of the limited electric power etc... When I was using the fridge, the microwave just wouldn't work. There's no handheld bidet shower for the toilet use, and the water heater wasn't working during my stay. But still, I'd recommend this place to my friends and to you guys. There's privacy in here as long as the guests are considerate to the other guests and avoid shouting or making loud noises especially at the lobby area. The staffs are friendly too.

No warm water, so noisey because of the ongoing construction beside the hotel, no WIFI

The place is good. The only thing that im not satisfied is the broken appliances. The microwave and electric kettle does not work. Just go down with me 3 times for electric kettle.

The room had cockroaches and no wifi as advertised. Service is also a no no.