Dear Ms. Nabila, Thank you for your excellent review. We are delighted to hear that you enjoyed our spacious hotel, facilities, and varied breakfast. Your review means a great deal to us and inspires our entire team, especially the Food and Beverage team, to strive to provide the best for all our guests. We hope to welcome you back on your next stay. Sincerely, The Management Team, Luminer Pesenongan Jakarta Hotel

Dear valued guest, Thank you for sharing your experience with us. We are pleased to hear that our security team made a positive impression upon your arrival and that the room was comfortable during your stay. We will be sure to share your kind words with our security team. At the same time, we sincerely apologize for the inconvenience regarding the empty water gallon and the limited availability of the water dispenser. This falls short of the standard we set for ourselves, and we have forwarded this matter to our Housekeeping and Facilities teams to ensure adequate replenishment and maintenance of water dispensers at all times. We also note with appreciation that you enjoyed the variety and quality of our food offerings, and we will pass this along to our F&B team. We hope to have the opportunity to welcome you back and to provide a more seamless experience on your next visit. Warm regards, Management Luminor Hotel Pecenongan Jakarta

Dear Valued Guest, Thank you for your review. We are pleased to hear that our convenient location made it easy for you to access restaurants and attractions in Monas and the surrounding area. Easy accessibility is one of the advantages we offer to all our guests, and we are glad that this contributed to the comfort of your stay. We hope to welcome you back again on your next visit to Jakarta. Sincerely, The Management Team, Luminer Hotel Pesenongan Jakarta

Dear Valued Guest, Thank you for taking the time and effort to write such a wonderful review. We are delighted to hear that you were satisfied with the hotel, the friendly staff, the beautiful city views, the delicious breakfast, and the cleanliness of the rooms. Such reviews mean a great deal to us and inspire our entire team to strive to provide the best service and experience for all our guests. We hope to welcome you again on your next visit to Jakarta. Sincerely, The Management Team, Luminer Pesenongan Hotel Jakarta

Dear Mr. Arifin, Thank you for your review. We are delighted to learn that you plan to stay with us again in the future. We hope to welcome you back and make your stay as memorable as always. Sincerely, The Management Team, Luminer Hotel Pesenongan Jakarta

Dear Valued Guest, Thank you for your review. We are delighted to hear that the check-in and key return process was smooth and efficient, and that all our staff, including security personnel, provided courteous, friendly, and patient service throughout your stay. We are also pleased to hear that our spacious and easily accessible parking area enhanced your stay. We will promptly forward these compliments to the relevant team to motivate them to maintain their high standards of service. We look forward to welcoming you back on your next visit to Jakarta. Sincerely, The Management Team, Luminer Pesenongan Hotel Jakarta

Dear Valued Guest, Thank you for your review. We are delighted to hear that your stay was better than your previous one, and that our varied breakfast menu provided an even more enjoyable experience. This feedback is invaluable to us as it helps us continuously improve the quality of our services and facilities in all aspects. We will pass on our thanks to our Food and Beverage team to inspire further innovation. We look forward to welcoming you back on your next stay and providing you with an even better experience in the future. Sincerely, The Management Team, Luminer Pesenongan Hotel Jakarta

Dear Mr. Imam, Thank you for your review. We are pleased to hear that your overall stay was pleasant. We have noted your feedback regarding the food being too salty. We apologize for this and have forwarded this suggestion to our Food and Beverage team for review and improvement to ensure a more balanced flavor profile for all guests. We hope you will return to stay with us again and experience the improvements we have made. Sincerely, The Management Team, Luminer Pesenongan Hotel Jakarta

Dear valued guest, Thank you for your kind review. We are delighted to hear that despite the short stay, you had a wonderful experience with us. It is always rewarding to know that we have been able to make a positive impression, even within a single night. We will continue to ensure that every guest receives the same quality of experience regardless of the length of their stay. We hope to welcome you back again on your next visit to Jakarta. Warm regards, Management Luminor Hotel Pecenongan Jakarta

Dear Valued Guest, Thank you for your review. We are delighted to hear that you were satisfied with our hotel. Such reviews encourage our entire team to strive to provide the best possible experience for all our guests. We hope to welcome you back on your next visit to Jakarta. Sincerely, The Management Team, Luminer Pesenongan Hotel Jakarta

Dear Valued Guest, Thank you very much for choosing our hotel again and for taking the time to write such a detailed review. We are pleased that the clean and comfortable room, the excellent location near Gambia train station, and the delicious breakfast met your expectations. However, we apologize for any noise that may have disturbed you during your stay on the 8th floor and we are sorry that we did not have enough earplugs to help you rest comfortably. We have taken your valuable feedback into consideration and have forwarded it to management for improvement. We hope to welcome you back to our hotel again in the future. We will do our best to upgrade your room to a quieter floor on your next stay. If you contact us directly when making your reservation, we will be able to arrange the upgrade more smoothly. Thank you again. Sincerely, Pechenong An Lumin Hotel (Jakarta)

Dear valued guest, Thank you for your kind review. We're delighted to hear you had a nice stay and enjoyed our convenient location close to the city center. It's always rewarding to know we've met our guests' expectations, and we hope to be your preferred choice whenever you're back in Jakarta. We look forward to welcoming you again soon. Warm regards, Management Luminor Hotel Pecenongan Jakarta

Dear Valued Guest, Thank you so much for taking the time to provide such a detailed and honest review about your first stay at Luminor Pesenongan Hotel. Such feedback is invaluable to us. We apologize for the inconvenience regarding the noisy bed and the inability to adjust the air conditioning to your liking. We have promptly forwarded this matter to our housekeeping and maintenance teams for immediate investigation and resolution. We also take your feedback regarding the noise from the surrounding pubs/discos until early morning. We understand that peaceful rest is important to our guests, and we will forward this to management for further investigation to ensure that guests on the affected floors enjoy the utmost comfort. We are delighted to hear that you enjoyed our breakfast, particularly the Taliwang grilled chicken and the diverse menu prepared by our chef team. We will immediately convey this appreciation to our food and beverage team, as such feedback is a great motivator for them. We look forward to welcoming you back again for an even more comfortable experience on your next stay. Thank you again for your honest and constructive feedback. Sincerely, The Management Team, Luminor Pesenongan Hotel Jakarta

Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you appreciated the cleanliness, comfortable atmosphere, and excellent location of our hotel. Such reviews mean a great deal to us and encourage our entire team to strive to provide the best possible experience for all our guests. We hope to welcome you back on your next visit to Jakarta. Sincerely, The Management Team, Luminer Pesenongan Hotel Jakarta

Dear Valued Guest, Thank you for this excellent review. We are delighted to hear that you appreciated the friendliness of our staff, enjoyed the breakfast menu, and were satisfied with the prompt beverage refills. We will immediately pass on these compliments to our staff and food and beverage team, as such feedback is a great motivator for them to continue striving for the best possible service. We are very pleased that Luminer Hotel Pesenongan is a recommended choice for family vacations. We hope to welcome you and your family back again on your next visit! Sincerely, The Management Team, Luminer Hotel Pesenongan Jakarta

Dear Valued Guest, Thank you for your review. We are delighted to know that Luminor Pesenongan Hotel was a convenient and suitable choice for your business trip. Located in the heart of Bangkok, we strive to provide comfort and competitive pricing for all our guests. We are pleased to know that our hotel met your expectations, and this review encourages us to continue striving for the best. We hope to be your first choice every time you visit Bangkok, whether for business or leisure. We look forward to seeing you again. Sincerely, The Management Team, Luminor Pesenongan Hotel Jakarta

Dear Valued Guest, We are delighted to hear that our team provided such positive feedback and friendly service, leaving you feeling assisted and with a positive and pleasant experience. We will immediately forward your compliments to our team. This will be a great encouragement for our team to continue providing the best possible service. We look forward to welcoming you again in the future. Sincerely, The Management Team, Luminer Pesenongan Hotel Jakarta

Dear Valued Guest, Thank you for your feedback. We sincerely apologize for any inconvenience you experienced during your stay with us. We understand the importance of room comfort, and we are deeply saddened that the air conditioning in your room did not provide the comfort you deserved. This is certainly not our standard of service. We have followed up on your feedback and forwarded it to the relevant team to address the issue and ensure that this does not happen again. We hope to welcome you back to Luminer Pesenongan Jakarta in the future. Sincerely, The Management Team, Luminer Pesenongan Jakarta

Dear Valued Guest, Thank you for your feedback. We apologize for any inconvenience you experienced during your stay with us. We understand the importance of room comfort, and we are very sorry that the air conditioning in your room did not provide the comfort you deserved. This is certainly not our standard of service. We have followed up on your feedback and forwarded it to the relevant team to resolve the issue and ensure that this does not happen again. We hope to welcome you back to Luminer Pesenongan Jakarta in the future. Sincerely, The Management Team, Luminer Pesenongan Jakarta

Dear Mr./Ms. Inriani, Thank you for your review. We are delighted to hear that you enjoyed your stay with us and plan to return. We look forward to welcoming you again and ensuring you have a similarly memorable experience. Sincerely, The Management Team, Luminer Pesenongan Hotel Jakarta