8.6
Very Good
From 79 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.7

Meal

8.2

Location

8.9

Service and Facilites

8.7

People often mention about Southpole Central Hotel
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Distance to City Center (2)
Surroundings (2)
Accessibility (2)
Staff Friendliness (2)
Wifi (2)
Ambiance (2)
Bedroom (2)
Bathroom (2)
Family Friendly (1)
Check-in/out Time (1)
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Traveler Reviews Southpole Central Hotel

Number of reviews per page
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40
Customer reviews
L***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 5 week(s) ago
The staff is very ok, the lobby is very nice and there is luggage storage service. The downside is that the furniture is very old. The blanket is thin, the bed sheets are very itchy. Everything is old.
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J***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Friendly, accommodating staff. Smooth check-in process.
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Accommodation's Reply
12 Apr 2025
Thank you so much we highly appreciate and we're looking forward on your next stay with us.
Lorie C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
the best affordable hotel will be back for sure..
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A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
It is a nice place to stay.
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R***E
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 64 week(s) ago
Hotel is a walk away from many establishments in the city. There is no heater in the bathroom but the water becomes warm after a few minutes. Staffs are accomodating, too. Thank yoi for your service!
2 people find it helpful
Jesica Avila
icon-origin-TRAVELOKA
8.8
/10
Reviewed 111 week(s) ago
Nice and comfortable. Very easy and location is great for the city.
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Cristito C. J.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 116 week(s) ago
The room is nice and clean. Though, they don't have hotel slippers. The AC is cold, the lights are nice. The staffs are very professional.
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Joe
icon-origin-TRAVELOKA
9.4
/10
Reviewed 129 week(s) ago
The rooms we have is fine. The location is very convenient and accessible to the city center.
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Divina B. C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 135 week(s) ago
Thank you so much Southpole Central Hotel for the warm accommodation. The staff are friendly are approachable. I would definitely recommend this hotel to my friends whenever they come visit Cebu again. We'll be back soon.
3 people find it helpful
Accommodation's Reply
31 Jan 2023
Dear Ms. Divina. Thank you for sharing your thoughts to us. It motivates us more to serve our guest for better.
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Emmanuel Q.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 180 week(s) ago
The place is so accessible to public ang the room is clean but one thing is missing hot and cold water.
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Cherry C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 305 week(s) ago
Very accommodating staff and the services are superb satisfying. I will surely book this hotel on my next Cebu travel.
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JACQUELYNNE
icon-origin-TRAVELOKA
6.1
/10
Reviewed 333 week(s) ago
When we check in the room smells bad, and the bathroom trash bin is full of trash that I needed to go out for a while to request the housekeeping to clean the room again.
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Ma Theresa N.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 379 week(s) ago
Very near to Colon and attraction sites.. Big room and super comfortable bed and pillows. Accommodating staff. Walking distance also to South Bus Terminal station if you prefer to go to Oslob the next day.
1 people find it helpful
JONATHAN R. M. B.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 384 week(s) ago
The location is great... it is just walking distance to the different restaurants, malls and some tourist spots. The people who manage the hotel were kind and accommodating. If given the chance to visit Cebu again, we would not mind staying at South pole Central Hotel once more. Thanks for making our stay there summer vacation in Cebu a memorable one.
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Regina Y.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.2
/10
Reviewed 402 week(s) ago
Not ok comfort room. There are parts that have been taken
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Mylene D. C.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.0
/10
Reviewed 402 week(s) ago
The bed are not good and the room has no blinds on the side of windows, the service is not yet good, you need to call them several times before they give you what your request, the breakfast is ok for me,
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Toni R. D. D.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 407 week(s) ago
The location of the hotel is good. They offer the best service and the food are great. The room is clean yet need to improve on the cleanliness of the comfort room specifically the shower and the shower curtain. There were rusty showers and the curtain was a bit messy and brownish.
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Dhiary D.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 408 week(s) ago
Good service and environment
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Glenda P. B.
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 409 week(s) ago
The female front desk assigned was not courteous enough in dealing with guest. They should consider early check in on the time needed by guest. On our experience, we wanted to avail the early check in as early as 10 or 11am because we have to attend an event at 1pm and be back at 6pm..the front desk only granted us to check in at 12 noon even on our knowledge that a lot of guests already has checked out earlier than 9am,coz we were waiting at the lobby and just observing....
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CRISTY A. G. F.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 410 week(s) ago
Budget friendly hotel. The staff are accommodating, the security is superb and the food, affordable and tasty. The room is clean. have got to come back soon.
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