Wood Hotel Bandung

Explore Wood Hotel Bandung
7.9
Pleasant
From 2,076 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.7

Meal

7.5

Location

8.3

Service and Facilites

7.9

People often mention about Wood Hotel Bandung
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Surroundings (34)
Accessibility (31)
Staff Friendliness (31)
Ambiance (31)
Distance to City Center (30)
Bedroom (29)
Bathroom (28)
Hotel Area (26)
Check-in/out Time (25)
Room Space (25)
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Traveler Reviews Wood Hotel Bandung

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Customer reviews
Yuanna s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The hotel is actually okay, but sometimes the electricity goes out.
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Verified Traveler
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5.4
/10
Reviewed 5 day(s) ago
I don't really want to review, let alone give a bad review, but this is for the good of the hotel. The room conditions are not well taken care of, starting from cleanliness, leaking jet washer, sheets, and towels are dull. Some parts of the room and bathroom are leaking and some broken tiles have not been repaired, the room is cramped and noisy. Upon check-in, a deposit is requested, but this is the first time at checkout the deposit is not immediately returned, informed 2 days after check-out that the deposit will be transferred. Now 2 days have passed, and there is no response on WhatsApp regarding the deposit. This adds to the hotel's bad rating. Even though the location is good, but the service is not well taken care of. This makes many people regret staying here and will not return again. Just this once is enough.
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r***a
icon-Business
Business
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10.0
/10
Reviewed 2 week(s) ago
over all good very comfortable clean
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Ismi N. S.
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8.5
/10
Reviewed 3 week(s) ago
The hotel is quite clean. The staff are friendly. It's easy to access and very strategic.
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C***a
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Leisure
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6.1
/10
Reviewed 5 week(s) ago
The hotel is old and many of the furnishings are damaged/worn. It's time for a facelift. The rooms are small, and you can hear noise from the next room. The floors are dirty, unswept, and full of dust and food debris. The bathrooms are also dirty. Cleanliness needs to be improved.
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1 people find it helpful
i***n
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Leisure
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8.2
/10
Reviewed 6 week(s) ago
At first, I was a bit skeptical after reading the reviews, but once I got there, everything was fine. The staff were friendly and easy to work with. Overall, everything was fine. It's just a shame there's no food court in the apartment, there's only one, so it's a bit tricky to find dinner. But there's Alfa, which is open 24 hours like Warung Madura, so it's still safe.
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Yeni N.
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Leisure
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9.7
/10
Reviewed 6 week(s) ago
The hotel was very helpful for our travels, especially the staff member, Mr. Angga. We found him very friendly and provided excellent service. This hotel is highly recommended for those of us with children. 🥰
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1 people find it helpful
Verified Traveler
icon-Staycation
Staycation
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9.7
/10
Reviewed 9 week(s) ago
It was really fun, my husband and I honeymooned here, it was very comfortable and the environment was nice.
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D***z
icon-origin-TRAVELOKA
7.0
/10
Reviewed 10 week(s) ago
This hotel is located in an apartment complex, guys. So, you know how it is. The service is okay. There are just a few things that need to be improved. First, Wi-Fi, because in this day and age, hotels must at least have Wi-Fi, no matter where the room is. Second, please improve the cleanliness of the bed linens. Third, regarding toiletries and soap, please refill the soap every time someone checks out. The rest is okay. Thanks.
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1 people find it helpful
i***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Excellent service. The rooms are very clean, and it's highly recommended for a vacation.
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Arief A. M.
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Staycation
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8.2
/10
Reviewed 15 week(s) ago
A hotel located in an apartment building close to a renowned private university in Bandung, complete with all the amenities of an apartment.
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2 people find it helpful
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Phapang C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
I had a great stay here, highly recommended. It's very kid-friendly. All the facilities are complete. The staff, Angga, was excellent from check-in to checkout, even carrying my luggage all the way to the basement.
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5 people find it helpful
zainiah f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 33 week(s) ago
The Wi-Fi is slow, and you can't use the electric kettle or hairdryer due to limited power. So, if you need hot water, you have to go up to the reception desk to get it from the water dispenser.
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4 people find it helpful
K***i
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Leisure
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9.1
/10
Reviewed 38 week(s) ago
everything is ok 👍👏👏👏 except 1, the sound from the next room is clearly audible, the little child cried several times plus the whole night until morning the Koran reading was playing non-stop loudly 🤦 so I couldn't sleep well... In the morning after dawn. the Koran reading stopped for a while, then it was played again 🤦 it was really loud 😥
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9 people find it helpful
F***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
The hotel staff are friendly and quick. Unfortunately, this hotel does not provide breakfast, but there are lots of snacks around the hotel, they are cheap and taste good too.
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3 people find it helpful
H***o
icon-Leisure
Leisure
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9.4
/10
Reviewed 44 week(s) ago
A hotel located near the city center, close to campus, and in a strategic location. Clean, spacious rooms, and a pleasant ambiance. Ideal for families.
4 people find it helpful
Herlinda
icon-origin-TRAVELOKA
9.4
/10
Reviewed 45 week(s) ago
The receptionist Evers was very friendly and quick in helping with the check-in process.
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2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 45 week(s) ago
Overall experience was great but the only problem was that the WIFI was not working during my entire stay at my room. I love that the staff was helpful and attending to requests. Check in time was also reasonable.
3 people find it helpful
Friska A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 45 week(s) ago
The room was clean, only the electricity was down, so I couldn't use it to heat water, but the hotel staff helped.
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2 people find it helpful
A***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 45 week(s) ago
The location is good in Dago Atas so it's cool, the environment around the apartment is comfortable, the staff are also friendly.
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4 people find it helpful
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