H***a

10.0

/10

Reviewed 3 day(s) ago

The hotel staff were very friendly and helpful with the check-in process, which was quick and easy. Highly recommended. You can find food and movies (CGV) at Poins Square Mall. The breakfast was varied and delicious. The swimming pool was spacious and the yard was spacious with greenery. I will definitely book again on Traveloka and stay here 😊👍

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W***n

8.5

/10

Reviewed 1 week(s) ago

The room is spacious and comfortable. The downside is the small bathroom.

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A***n

10.0

/10

Reviewed 2 week(s) ago

Comfortable for resting with family

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Accommodation's Reply

08 Sep 2025

Dear Sir/Madam, Thank you for taking the time to rate our hotel's services and facilities. We look forward to welcoming you back and staying with us again soon. Thank you and best regards, Muhammad Hafidz, General Manager.

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H***a

Staycation

10.0

/10

Reviewed 2 week(s) ago

nice hotel, space is a bit tiny but you can definitely work with it. actually this was my 2nd stay at the hotel, the staffs were quick and friendly. located near mrt lebak bulus so very strategic

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Accommodation's Reply

08 Sep 2025

Dear Our Value Guest, Warmest greeting from Grand Whiz Poins Simatupang Jakarta. Thank you for your review, we are very pleased for your positive review. I would like to take this opportunity to thank you for choosing us as your accommodation choice for your vacation. We are very pleased that enjoyed your stay with us, and we have met your expectations in the quality service of our property. Best regards, Muhammad Hafidz. General Manager.

w***i

Staycation

6.7

/10

Reviewed 2 week(s) ago

The service was quite slow even though the place was okay.. the bed sheets had blood stains huhuu what a shame..

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Accommodation's Reply

03 Sep 2025

Dear Sir/Madam, Thank you very much for your constructive feedback. We are very sorry about the unpleasant experience, as we have not achieved our main goal. Please be assured that we value your feedback for further improvement and pass it on to the relevant department. Once again, we apologize for the inconvenience and we hope you will give us the opportunity to return to us in the future. From all of us at Grand Whiz Poins Simatupang Jakarta, we look forward to welcoming you again. Thank you and warm regards, Muhammad Hafidz, General Manager.

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M***d

Business

9.4

/10

Reviewed 3 week(s) ago

A hotel worth staying at if you're visiting South Jakarta. It's very easy to access, very close to the MRT and malls.

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Accommodation's Reply

03 Sep 2025

Dear Sir/Madam, Thank you for taking the time to rate our hotel's services and facilities. We look forward to welcoming you back and staying with us again soon. Thank you and best regards, Muhammad Hafidz, General Manager.

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Malik W.

Staycation

8.3

/10

Reviewed 3 week(s) ago

great location with shopping mall. easy public transportation access

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Accommodation's Reply

08 Sep 2025

Dear Our Value Guest Mr. Malik, Warmest greeting from Grand Whiz Poins Simatupang Jakarta. Thank you for your review, we are very pleased for your positive review. I would like to take this opportunity to thank you for choosing us as your accommodation choice for your vacation. We are very pleased that enjoyed your stay with us, and we have met your expectations in the quality service of our property. Best regards, Muhammad Hafidz. General Manager.

H***t

9.6

/10

Reviewed 3 week(s) ago

Overall ok and quiet place

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Accommodation's Reply

01 Sep 2025

Dear Sir/Madam, Thank you for taking the time to rate our hotel's services and facilities. We look forward to welcoming you back and staying with us again soon. Thank you and best regards, Muhammad Hafidz, General Manager.

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A***a

9.4

/10

Reviewed 4 week(s) ago

Friendly staff. Cozy and clean rooms. Satisfied with my stay at this hotel.

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Accommodation's Reply

01 Sep 2025

Dear Sir/Madam, Thank you for taking the time to rate our hotel's services and facilities. We look forward to welcoming you back and staying with us again soon. Thank you and best regards, Muhammad Hafidz, General Manager.

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A***a

Staycation

9.1

/10

Reviewed 4 week(s) ago

The hotel staff was friendly and helpful upon check in.

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Accommodation's Reply

01 Sep 2025

Dear Sir/Madam, Thank you for taking the time to rate our hotel's services and facilities. We look forward to welcoming you back and staying with us again soon. Thank you and best regards, Muhammad Hafidz, General Manager.

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i***d

10.0

/10

Reviewed 4 week(s) ago

The hotel is really worth it, even though it's an old hotel, it's still okay for a staycation, especially.

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Accommodation's Reply

20 Aug 2025

Dear Sir/Madam, Thank you for taking the time to rate our hotel's services and facilities. We look forward to welcoming you back and staying with us again soon. Thank you and best regards, Muhammad Hafidz, General Manager.

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Y***i

Staycation

8.5

/10

Reviewed 5 week(s) ago

comfortable and strategic location, but yesterday I got a really small room compared to the last time I stayed, even though it was the same type

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Accommodation's Reply

14 Aug 2025

Dear Sir/Madam, Thank you for taking the time to rate our hotel's services and facilities. We look forward to welcoming you back and staying with us again soon. Thank you and best regards, Muhammad Hafidz, General Manager.

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P***o

Staycation

9.4

/10

Reviewed 5 week(s) ago

Good stay, worth it, good location, clean, staff friendly.

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Accommodation's Reply

14 Aug 2025

Dear Our Value Guest, Warmest greeting from Grand Whiz Poins Simatupang Jakarta. Thank you for your review, we are very pleased for your positive review. I would like to take this opportunity to thank you for choosing us as your accommodation choice for your vacation. We are very pleased that enjoyed your stay with us, and we have met your expectations in the quality service of our property. Best regards, Muhammad Hafidz. General Manager.

S***a

Medical

10.0

/10

Reviewed 6 week(s) ago

The staff is friendly.. Cleanliness is very good.. The food is delicious..

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Accommodation's Reply

12 Aug 2025

Dear Sir/Madam, Thank you for taking the time to rate our hotel's services and facilities. We look forward to welcoming you back and staying with us again soon. Thank you and best regards, Muhammad Hafidz, General Manager.

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Guest

Business

10.0

/10

Reviewed 6 week(s) ago

Location close to malls and public transportation

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Accommodation's Reply

08 Aug 2025

Dear Sir/Madam, Thank you for taking the time to rate our hotel's services and facilities. We look forward to welcoming you back and staying with us again soon. Thank you and best regards, Muhammad Hafidz, General Manager.

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WD

Wawan D. C. D.

6.8

/10

Reviewed 7 week(s) ago

The receptionist is not very responsive

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Accommodation's Reply

01 Aug 2025

Dear Mr. Wawan, Thank you very much for your constructive feedback. We are very sorry about the unpleasant experience, as we have not achieved our main goal. Please be assured that we value your feedback for further improvement and pass it on to the relevant department. Once again, we apologize for the inconvenience and we hope you will give us the opportunity to return to us in the future. From all of us at Grand Whiz Poins Simatupang Jakarta, we look forward to welcoming you again. Thank you and warm regards, Muhammad Hafidz, General Manager.

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R***n

9.1

/10

Reviewed 7 week(s) ago

Easy access, convenient access to public transport, and comfortable hospitality from hotel employees, it's all good.

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Accommodation's Reply

01 Aug 2025

Dear Sir/Madam, Thank you for taking the time to rate our hotel's services and facilities. We look forward to welcoming you back and staying with us again soon. Thank you and best regards, Muhammad Hafidz, General Manager.

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RL

Rosa L.

10.0

/10

Reviewed 8 week(s) ago

Absolutely loved it, comfortable for kids, spacious, and clean. I'll definitely be coming back often to stay with my family.

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Accommodation's Reply

31 Jul 2025

Dear Ms. Rosa, Thank you for taking the time to rate our hotel's services and facilities. We look forward to welcoming you back and staying with us again soon. Thank you and best regards, Muhammad Hafidz, General Manager.

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A***l

Leisure

10.0

/10

Reviewed 9 week(s) ago

The hotel staff were very friendly and helpful during check in, check out and friendly service throughout the stay.

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Accommodation's Reply

21 Jul 2025

Dear Sir/Madam, Thank you for taking the time to rate our hotel's services and facilities. We look forward to welcoming you back and staying with us again soon. Thank you and best regards, Muhammad Hafidz, General Manager.

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Zulkarnain S.

10.0

/10

Reviewed 9 week(s) ago

The best hotel inside the mall. Delicious breakfast with lots of choices. Friendly staff. The best, really.

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Accommodation's Reply

21 Jul 2025

Dear Mr. Zulkarnain, Thank you for taking the time to rate our hotel's services and facilities. We look forward to welcoming you back and staying with us again soon. Thank you and best regards, Muhammad Hafidz, General Manager.

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Overall Ratings & Reviews Grand Whiz Poins Simatupang Jakarta

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