Overall Ratings & Reviews favehotel Kuta Kartika Plaza

Dear T***l, Thank you for your kind feedback. We’re glad you enjoyed our friendly staff, clean rooms, and especially our convenient location near Discovery Mall and the beach. It’s great to hear that you found it easy to find meals nearby as well. We look forward to welcoming you back soon at favehotel Kuta Kartika Plaza. Warm regards, Agus Juliantara Putra Asst FO Manager

Dear S*s, Thank you for your positive review. We are pleased to know that our hotel's strategic location made your mobility easy during your stay. Best regards, Agus Juliantara Putra, Assistant Manager

Dear S*ke, Thank you very much for your positive review and appreciation. We are pleased to know that you were satisfied with the room size and the friendliness and helpfulness of our staff. Your comments greatly motivate us to continue providing the best service. We look forward to welcoming you back to favehotel Kuta Kartika Plaza. Sincerely, Agus Juliantara Putra, Assistant Manager

Dear M*d, Thank you for your appreciation of our security team. We are delighted to hear that our security service provided a great impression during your stay. Sincerely, Agus Juliantara Putra, Assistant Manager

Dear A*l, Thank you for sharing your feedback regarding your stay. We apologize for the inconvenience related to the room humidity and the perceived lack of variety in the amenities. We will take your feedback into consideration for improvements and innovations, so we can provide a better stay experience as you expect. Best regards,

Dear Mochammad A, Thank you for your positive review. We are delighted to hear that our hotel's strategic location in central Kuta, along with the friendly staff and excellent service, made your stay enjoyable. Sincerely, Agus Juliantara Putra, Assistant Manager

Dear J*i, Thank you for sharing this positive review. We are pleased to know that our hotel's strategic location near Kuta Beach added to your comfort during your stay. Best regards, Agus Juliantara Putra, Assistant Manager

Dear P*u, Thank you for sharing your review. We are pleased to know that you were satisfied with our room and location. Your feedback regarding the rooftop and pool maintenance will be taken into consideration for future service improvements. Best regards, Agus Juliantara Putra, Assistant Manager

Dear Wita S, Dear Guest, Thank you for your positive review. We are pleased to know that you had a comfortable stay with us and enjoyed our strategic location close to Kuta Beach and just a few steps to Beachwalk. Thank you also for your suggestion to book in advance to get a more affordable price. This suggestion will certainly be very useful for other guests. We look forward to welcoming you back to favehotel Kuta Kartika Plaza. Warm regards, Agus Juliantara Putra. Assistant Manager

Dear S*o, Dear Valued Guest, Thank you for your review and appreciation. We are delighted to hear that our team was responsive and able to assist you with your needs during your stay. Fast and responsive service is our priority for the comfort of every guest. We look forward to welcoming you back soon to favehotel Kuta Kartika Plaza. Warm regards, Agus Juliantara Putra, Assistant Manager

Dear W*o, Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you felt comfortable and enjoyed our strategic location, close to the hustle and bustle yet still providing a comfortable stay. We look forward to welcoming you back to favehotel Kuta Kartika Plaza in the near future. Best regards, Agus Juliantara Putra. Assistant Manager

Dear S*a, Thank you for your review. We apologize for the inconvenience you experienced regarding the unpleasant odor in the room. This was most likely caused by the recent painting or maintenance process. However, we understand that your comfort is our top priority. Your feedback is very valuable for us to evaluate and improve going forward. We will ensure that ventilation and air circulation in the room are improved, especially after the maintenance process is carried out. We hope to provide a better experience on your next visit. Best regards, Agus Juliantara Putra. Assistant manager

Dear E*ke, Dear Guest. Thank you for taking the time to leave a review. We apologize for your dissatisfaction regarding the limited food variety and low water pressure in the bathroom. Your feedback is highly appreciated and will be forwarded to the relevant department for further evaluation and improvement. We are committed to improving the quality of our services, including our breakfast menu and room amenities, to ensure your next stay is even better and more comfortable. Thank you for your understanding. We look forward to welcoming you back in the future with even better service. Best regards, Agus Juliantara Putra. Assistant Manager

Dear M*a, Thank you for your valuable review and feedback. We are pleased to know that you were satisfied with our hotel's strategic location and reasonable price. However, we apologize if your breakfast experience did not meet your expectations in terms of menu variety, taste, or the promptness of the restaurant team's service. We will forward this feedback to the relevant team for immediate evaluation and improvement, particularly in terms of: Increasing the variety and taste of the breakfast menu, Improving the responsiveness and friendliness of the restaurant staff. We greatly appreciate your trust and look forward to welcoming you back with an even better experience on your next visit. Warm regards, Agus Juliantara Putra. Asst fo manager

Dear F*r, Thank you very much for your positive and detailed review. We are very pleased to know that you were satisfied during your 4-night stay at Favehotel Kartika Plaza — from the friendly staff, the room as requested, the strategic location, to the variety of food and daily room cleaning. All of these are part of our commitment to providing the best experience for our guests. Regarding the swimming pool area which you felt was somewhat poorly maintained, we apologize for this inconvenience. We will immediately forward your feedback to the maintenance team for repairs and regular checks so that the rooftop pool area is comfortable and enjoyable to use again. We look forward to welcoming you back in the future for a more satisfying experience. Sa; Am warmly, Agus Juliantara Putra. Asst fo manager

Dear Afliana L, Thank you for sharing your experience during your stay with us. We apologize for the inconvenience you experienced regarding the condition of the towels, the slippery bathroom, the malfunctioning hair dryer, and the stagnant water. These things certainly do not meet the standard of service we strive to provide to every guest. We have noted your feedback and will immediately follow up with our housekeeping and engineering teams for improvements. We greatly appreciate your concern in helping us improve. We look forward to providing a much better experience on your next visit. Best regards, Agus Juliantara Putra. Assistant Manager

Dear E*a, Thank you for your positive review. We are very happy to hear that you felt helped and comfortable by the friendliness of our team, especially during the check-in process. Service with a smile and a helpful attitude is always our priority. We look forward to your next visit at favehotel Kuta Kartika Plaza. Best regards, Agus Juliantara Putra. Assistant manager

Dear A*, Thank you for your positive review and impressions of your stay with us. We are very pleased to know that you had a pleasant overall experience. However, we apologize for the inconvenience you experienced regarding the TV and telephone in your room not working properly. We will immediately follow up on this with our technical team to prevent a recurrence in the future. Your feedback is very important for us to continue making improvements. We hope to welcome you back with an even more perfect experience. Best regards, Agus Juliantara Putra. Assistant Manager

Dear R*a, Dear Valued Guest, Thank you for your positive review. We are pleased to know that you felt comfortable with our strategic location and enjoyed the cleanliness and refreshing aroma of our room. We also appreciate your appreciation of our breakfast. We look forward to welcoming you back to favehotel Kuta Kartika Plaza in the near future. Best regards, Agus Juliantara Putra. Assistant Manager

Dear Kristiano, Thank you for your feedback regarding the variety of our breakfast menu. We apologize for the lack of variety during your stay. Your feedback is very valuable and we have forwarded it to the Food & Beverage department for immediate evaluation and improvement. We look forward to providing an even better experience on your next visit. Best regards, Agus Juliantara Putra, Assistant Manager