1. The attitude of employees, especially receptionists, needs to be evaluated again. 2. The AC room is bad, hot. Checked 3 rooms, all of them were bad. Is it really not too cold on all settings ha ha ha? 3. Bad service. Toiletries were not asked for, not given. I've been asked to ignore it. 4. The cleanliness of the rooms & bathrooms is not given enough attention, as it is.