7.4
Pleasant
From 471 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.3

Meal

7.2

Location

7.9

Service and Facilites

7.3

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Traveler Reviews OYO 90118 Hotel Diamond Syariah

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40
Customer reviews
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Achmad B.
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9.0
/10
Reviewed 98 week(s) ago
The location is very strategic, close to many culinary choices, the suggestion is that the AC could be cooler.
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Agung
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5.5
/10
Reviewed 98 week(s) ago
1. The attitude of employees, especially receptionists, needs to be evaluated again. 2. The AC room is bad, hot. Checked 3 rooms, all of them were bad. Is it really not too cold on all settings ha ha ha? 3. Bad service. Toiletries were not asked for, not given. I've been asked to ignore it. 4. The cleanliness of the rooms & bathrooms is not given enough attention, as it is.
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Wiyadi O.
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9.1
/10
Reviewed 99 week(s) ago
The place is nice and comfortable, it's just noisy, lots of other guests going back and forth at 12-01 WIB so it's a little disturbing.
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Ikbal k.
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6.3
/10
Reviewed 99 week(s) ago
Nice hotel but it's a shame they don't provide towels.
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Zaenal A.
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5.4
/10
Reviewed 100 week(s) ago
The AC wasn't cold so I couldn't sleep in the heat. It's enough just to stay at this hotel once.
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1 people find it helpful
Bachtiar W.
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6.0
/10
Reviewed 100 week(s) ago
The name is also cheap, there is nothing that can be satisfying. It sucks.
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Selalu I. Q.
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9.7
/10
Reviewed 100 week(s) ago
I was looking for a hotel, from the outside it wasn't convincing, but beyond expectations it turned out to be good for the rooms and cleanliness.
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hany n.
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8.0
/10
Reviewed 106 week(s) ago
Akomodasi nya gampang karena di pusat kota. Untuk harga kamar segini ya 4.4 lah ya. Lumayan bersih. Lebih perhatikan lagi WC nya, masih kotor. Air hangatnya juga kayaknya terbatas.
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Nur L.
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8.5
/10
Reviewed 108 week(s) ago
Tempatnya bersih dan kamarnya juga luas apa lagi toiletnya bersih juga.
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Tri H.
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9.7
/10
Reviewed 112 week(s) ago
Good service. Clean rooms. Cheap price using the application
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Yuki L. A.
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4.9
/10
Reviewed 117 week(s) ago
Hot air conditioner, unfriendly service, dirty and stubborn. Can't complain, said CS because of booking via application. So given a bad room. Dirty room. Try it, the hotel owner is being reviewed again by his staff. You're selling a service. If you want the hotel to progress, it must be repaired.
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2 people find it helpful
amelia d.
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5.1
/10
Reviewed 117 week(s) ago
Sebenernya nginep di sini bisa untuk balik lagi buat nginep lagi gitu ya kalo ada keperluan di sini, tapi kayaknya untuk ke depan udah gak bakalan balik ke sini lagi. Karena petugasnya kasar kayak gak ada attitudenya gitu. Masa dibilangin baik-baik malah nyolot. Tolong yah bagi pihak agen online dan pemilik hotel ini di evaluasi lagi kinerja pegawainya memang gak semua pegawai yang begitu kemaren sebelumnya saya ke sana dapetnya pegawai yang baik nah kebetulan semlem saya nginep di sini lagi karena memang bagus gitu kan eh tau tau pas ke sini lagi dapat perlakuan yang tidak mengenakan seperti ini jadi untuk ke depannya saya tidak akan balik lagi, sekedar informasi yah buat teman-teman yang akan menginap di sini hati-hati sama resepsionis yang judes dia laki-laki tapi agak jutek orangnya sukanya nyalahin orang tanpa mau tau ke salahkannya dia dimana. Aneh emang dia. Minta kepada pihak agen online di sampaikan keluhan saya kepada pemilik hotel ini. Baru kali ini dapet hotel yang super duper aneh. Gak recommended deh buat yang lain di tempat ini. Biarin aja dia sepi biar evaluasi diri mereka.
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1 people find it helpful
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Dede S.
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6.0
/10
Reviewed 121 week(s) ago
AC is not cold. Hot room.
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Anggun w.
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8.8
/10
Reviewed 121 week(s) ago
Really worth it with the price. U. All you need is u. Very cheap sleep rest.
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Dina P.
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6.0
/10
Reviewed 121 week(s) ago
Staf nya sangat tidak ramah, malah baru datang aja sudah dibilang kamar kosong padahal sudah booking via aplikasi. Tidak di kasih air minum. WC ketika masuk kotor.
4 people find it helpful
Neni A.
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5.9
/10
Reviewed 122 week(s) ago
The bathroom is very dirty and smelly, very little water comes out.
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Asep R.
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9.1
/10
Reviewed 123 week(s) ago
Neat, clean and convenient parking location close to shopping.
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Sony H.
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5.7
/10
Reviewed 124 week(s) ago
Different prices but the type of room given is the usual type.
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amelia d.
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9.7
/10
Reviewed 128 week(s) ago
According to the description, thank you for the service while there.
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Almer Almer
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6.0
/10
Reviewed 146 week(s) ago
The room did not match the order, especially with the picture in the application even though we had booked a deluxe room type and had paid in full. The air conditioner is not working properly, order two rooms of the same type but the room with one bed is smaller. Please consider using the name of a sharia hotel because of the weight of the trust.
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2 people find it helpful
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