8.4
Very Good
From 4,442 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.5

Service and Facilites

8.4

People often mention about Hotel Grandhika Setiabudi Medan
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Staff Friendliness (84)
Bedroom (79)
Ambiance (75)
Variety (74)
Accessibility (73)
Bathroom (72)
Taste (68)
Distance to City Center (63)
Wifi (60)
Surroundings (58)
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Traveler Reviews Hotel Grandhika Setiabudi Medan

Number of reviews per page
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40
Customer reviews
d***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
I was very satisfied with my stay at this hotel. From the friendly and professional receptionist, Elma, to the clean, comfortable, and well-equipped rooms. The location is strategic, close to many attractions. Highly recommended for both leisure and business trips. I will definitely return.
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1 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Mr./Mrs. D*a. We, the Management of Hotel GranDhika Setiabudi Medan, would like to thank you for taking the time to provide a good review of our hotel. We are very pleased to have experienced the service from all our staff and felt happy during your visit with us. Once again, we thank you for choosing our hotel as your first choice. We sincerely hope to see you again on your next visit with your beloved family. Warmest regards, Rakhmat Adi Sampurno. General Manager.
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TM Surkani
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great and within budget, cheap and quality
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Accommodation's Reply
22 Jul 2025
Dear Mr./Mrs. Tm surkani. We, from the Management of Hotel GranDhika Setiabudi Medan, would like to thank you for taking the time to provide a good review of our hotel. We are very pleased to have experienced the service from all our staff and felt happy during our visit with us. Once again, we thank you for choosing our hotel as your first choice. We sincerely hope to see you again on your next visit with your beloved family. Warmest regards, Rakhmat Adi Sampurno. General Manager.
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v***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The prices won't break the bank. The staff are all friendly, and the rooms are clean and comfortable.
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Accommodation's Reply
22 Jul 2025
Dear Mr./Mrs. V*a. We, the Management of Hotel GranDhika Setiabudi Medan, would like to thank you for taking the time to provide a good review of our hotel. We are very pleased to have experienced the service from all of our staff and felt happy during your visit with us. Once again, we thank you for choosing our hotel as your first choice. We sincerely hope to see you again on your next visit with your beloved family. Warmest regards, Rakhmat Adi Sampurno. General Manager.
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Hendra B. M.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Recommended hotel, affordable price with satisfactory facilities
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Mr. Hendra B. M. We, from the Management of Hotel GranDhika Setiabudi Medan, would like to thank you for taking the time to provide a good review of our hotel. We are very pleased to have experienced the service from all our staff and felt happy during your visit with us. Once again, we thank you for choosing our hotel as your first choice. We sincerely hope to see you again on your next visit with your beloved family. Warmest regards, Rakhmat Adi Sampurno. General Manager.
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H***i
icon-origin-TRAVELOKA
7.2
/10
Reviewed 3 week(s) ago
A 4-star hotel should have a bellboy, someone guarding the hotel door and guests' belongings can be brought to the room. I stayed there for 4 days and 3 nights, only at check out did a bellboy appear after I complained and was not offered one, perhaps because the hotel was too crowded and guests were less comfortable due to the high holiday season... I am good at rating it well and the receptionist staff, please improve the service. 10 years of ordering on the new app, this time it's disappointing.
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Accommodation's Reply
10 Jul 2025
Dear Mr./Mrs. H*I. Thank you for your kind review of Hotel Grandhika Setiabudi Medan. We sincerely apologize for any inconvenience during your visit to Hotel Grandhika Setiabudi Medan. This correction will improve our service. Once again, we sincerely apologize for any inconvenience. We will ensure that we always provide the best so that all our guests are always comfortable with us. We are happy to welcome you on your next visit to provide a much better experience. Warmest regards, Rakhmat Adi Sampurno. General Manager.
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H***t
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Very pleasant hotel. The location is also close to the city center. You can get everywhere quickly. Breakfast is also pleasant, the location of the place to eat and the menu are delicious.
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10 Jul 2025
Dear Mr./Mrs. H*t. We, the Management of Hotel GranDhika Setiabudi Medan, would like to thank you for taking the time to provide a good review of our hotel. We are very pleased to have experienced the service from all our staff and felt happy during our visit with us. Once again, we thank you for choosing our hotel as your first choice. We sincerely hope to see you again on your next visit with your beloved family. Warmest regards, Rakhmat Adi Sampurno. General Manager.
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Ady S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
good, just for breakfast, it would be better to include the price for children (third guest and onwards)
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Accommodation's Reply
10 Jul 2025
Dear Mr. Ady S. We, from the Management of Hotel GranDhika Setiabudi Medan, would like to thank you for taking the time to provide a good review of our hotel. We are very pleased to have experienced the service from all our staff and felt happy during our visit with us. Once again, we thank you for choosing our hotel as your first choice. We sincerely hope to see you again on your next visit with your beloved family. Warmest regards, Rakhmat Adi Sampurno. General Manager.
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Muliana R. K. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Hotel staff is friendly and service is good
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Mr./Mrs. Muliana R. Ke. L. We from the Management of Hotel GranDhika Setiabudi Medan would like to thank you for taking the time to give a good review of our hotel. We are very happy to be able to feel the service from all of our staff and feel happy during your visit with us. Once again, we thank you for choosing our hotel as your main choice. We really hope to see you again on your next visit with your beloved family. Warmest regards, Rakhmat Adi Sampurno. General Manager.
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Hendrik S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A hotel that always makes your holiday experience memorable.
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Accommodation's Reply
30 Jun 2025
Dear Mr. Hendrik S. We from the Management of Hotel GranDhika Setiabudi Medan would like to thank you for taking the time to give a good review of our hotel. We are very happy to be able to feel the service from all of our staff and feel happy during your visit with us. Once again, we thank you for choosing our hotel as your main choice. We really hope to see you again on your next visit with your beloved family. Warmest regards, Rakhmat Adi Sampurno. General Manager.
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Laila Q.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
the room is comfortable. the breakfast is delicious.
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Mrs. Laila Q. We from the Management of Hotel GranDhika Setiabudi Medan would like to thank you for taking the time to give a good review of our hotel. We are very happy to be able to experience the service from all of our staff and feel happy during your visit with us. Once again, we thank you for choosing our hotel as your main choice. We really hope to see you again on your next visit with your beloved family. Warmest regards, Rakhmat Adi Sampurno. General Manager.
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Jansen R. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
A pleasant hotel, I first stayed at the Grandhika Setiabudi Hotel in Medan City, from Kualanamo Airport directly checked in at the Grandhika Setiabudi Hotel, the room was comfortable, the facilities in the room were okay for the business trip that I had to do. The room price is still reasonable for its class. Breakfast food, delicious to enjoy, many choices to enjoy, both traditional and local food and western food. During the day, enjoy a sip of delicious coffee at the hotel Lounge, delicious and the price is still friendly. The hotel staff is quite friendly and responsive, the hotel location is very strategic, still in the city's business center. Around there are also quite a lot of cafe choices to hang out outside the hotel. Jansen Sinaga
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Accommodation's Reply
11 Jun 2025
Dear Mr. Jansen R. S. We from the Management of Hotel GranDhika Setiabudi Medan would like to thank you for taking the time to give a good review of our hotel. We are very happy to be able to feel the service from all of our staff and feel happy during your visit with us. Once again, we thank you for choosing our hotel as your main choice. We really hope to see you again on your next visit with your beloved family. Warmest regards, Rakhmat Adi Sampurno. General Manager.
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d***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 8 week(s) ago
Hot room AC, which made me and my family have to check out before time
2 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Mr/Mrs D***m Thank you for your valued comments. We do apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that we will be looking into each point that you have made. If it is convenient, we would like to discuss your experience further, so that we might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Warmest regard, Rakhmat Adi Sampurno General Manager
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
comfortable, clean, friendly, delicious food, the best
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Accommodation's Reply
11 Jun 2025
Dear Mr. R*a. We from the Management of Hotel GranDhika Setiabudi Medan would like to thank you for taking the time to give a good review of our hotel. We are very happy to be able to experience the service from all of our staff and feel happy during your visit with us. Once again, we thank you for choosing our hotel as your main choice. We really hope to see you again on your next visit with your beloved family. Warmest regards, Rakhmat Adi Sampurno. General Manager.
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Comfortable hotel surrounded by many places to eat
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Accommodation's Reply
11 Jun 2025
Dear Mr./Mrs. S*a. We from the Management of Hotel GranDhika Setiabudi Medan would like to thank you for taking the time to give a good review of our hotel. We are very happy to be able to experience the service from all of our staff and feel happy during your visit with us. Once again, we thank you for choosing our hotel as your main choice. We really hope to see you again on your next visit with your beloved family. Warmest regards, Rakhmat Adi Sampurno. General Manager.
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Everything is good and comfortable in this hotel.
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Accommodation's Reply
11 Jun 2025
Dear Mr./Mrs. S*a. We from the Management of Hotel GranDhika Setiabudi Medan would like to thank you for taking the time to give a good review of our hotel. We are very happy to be able to experience the service from all of our staff and feel happy during your visit with us. Once again, we thank you for choosing our hotel as your main choice. We really hope to see you again on your next visit with your beloved family. Warmest regards, Rakhmat Adi Sampurno. General Manager.
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Romaida S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
nice place. average food. i want to ask if my blue drinking cup is left behind at the reception?
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1 people find it helpful
Rayhani s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Great experience Rating: ⭐✰ (8/10) I stayed overnight at Hotel GranDhika and overall was quite satisfied with the service. The room was clean, tidy, and comfortable—perfect for a short staycation or business trip. The location is strategic, close to eateries and easy access to transportation. Facilities such as AC, hot water, and Wi-Fi work well. Breakfast is quite varied and tastes pretty good. The downside is, maybe check-in is a bit long and the noise from the corridor can be heard a little into the room. But otherwise it's really good! Conclusion: Recommended for those looking for a comfortable and clean hotel at a reasonable price. Definitely worth coming back for!
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Accommodation's Reply
11 Jun 2025
Dear Mr./Mrs. Rayhani S. We from the Management of Hotel GranDhika Setiabudi Medan would like to thank you for taking the time to give a good review of our hotel. We are very happy to be able to feel the service from all of our staff and feel happy during your visit with us. Once again, we thank you for choosing our hotel as your main choice. We really hope to see you again on your next visit with your beloved family. Warmest regards, Rakhmat Adi Sampurno. General Manager.
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Asep B. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Clean and close to the food center.
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Accommodation's Reply
11 Jun 2025
Dear Mr. Asep B. T. We from the Management of Hotel GranDhika Setiabudi Medan would like to thank you for taking the time to give a good review of our hotel. We are very happy to be able to feel the service from all of our staff and feel happy during your visit with us. Once again, we thank you for choosing our hotel as your main choice. We really hope to see you again on your next visit with your beloved family. Warmest regards, Rakhmat Adi Sampurno. General Manager.
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A***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I really enjoyed staying here and will come back again.
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Accommodation's Reply
27 May 2025
Dear Mr. A*n. We from the Management of Hotel GranDhika Setiabudi Medan would like to thank you for taking the time to give a good review of our hotel. We are very happy to be able to experience the service from all of our staff and feel happy during your visit with us. Once again, we thank you for choosing our hotel as your main choice. We really hope to see you again on your next visit with your beloved family. Warmest regards, Rakhmat Adi Sampurno. General Manager.
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Sally S. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
friendly service, cleanliness is okay.
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1 people find it helpful
Accommodation's Reply
27 May 2025
Dear Mrs. Sally S. We from the Management of Hotel GranDhika Setiabudi Medan would like to thank you for taking the time to give a good review of our hotel. We are very happy to be able to experience the service from all of our staff and feel happy during your visit with us. Once again, we thank you for choosing our hotel as your main choice. We really hope to see you again on your next visit with your beloved family. Warmest regards, Rakhmat Adi Sampurno. General Manager.
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