Log In
Register
Hotel Grandhika Setiabudi Medan
Explore Hotel Grandhika Setiabudi Medan
Overall Ratings & Reviews Hotel Grandhika Setiabudi Medan
Traveloka (4,904)
8.5
Very Good
From 4,904 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.5
Location
8.6
Service and Facilites
8.5
People often mention about Hotel Grandhika Setiabudi Medan
All
Staff Friendliness (122)
Bedroom (111)
Variety (107)
Accessibility (104)
Ambiance (103)
Bathroom (99)
Taste (99)
Distance to City Center (91)
Hotel Area (83)
Surroundings (82)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Hotel Grandhika Setiabudi Medan
Number of reviews per page
20
40
Customer reviews
UA
Ulfa A. M.
Transit
8.5
/10
Reviewed 2 day(s) ago
The hotel is strategically located and the service is excellent. Thank you very much, Grandhika Setiabudi Medan.
See original
Find this review helpful?
J***n
Leisure
10.0
/10
Reviewed 5 day(s) ago
The service from the staff was very good, plus the food was delicious.
See original
Find this review helpful?
Accommodation's Reply
23 Apr 2026
Dear Mr./Ms. J*n, We, the management team of GranDhika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you experienced the service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
See original
P***i
8.5
/10
Reviewed 5 day(s) ago
The place is comfortable, the facilities are good, the service is also good, the best 🙂
See original
Find this review helpful?
Accommodation's Reply
23 Apr 2026
Dear Mr./Ms. Pi, We, the management team of GranDhika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakmart Adi Sampurno, General Manager
See original
S***i
8.5
/10
Reviewed 1 week(s) ago
Fun, lots of food choices
See original
Find this review helpful?
Accommodation's Reply
23 Apr 2026
Dear Mr./Ms. S*i, The management of GranDhika Setiabudi Medan Hotel would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you received excellent service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
See original
MM
Marusaha M.
10.0
/10
Reviewed 1 week(s) ago
One of the recommended hotels in downtown Jakarta. Especially at night, there are many dining options.
See original
Find this review helpful?
Accommodation's Reply
23 Apr 2026
Dear Ms. Marusa M., We, the management team of Granthika Setiabudi Medan Hotel, sincerely thank you for taking the time to write a positive review about our hotel. We are delighted with the service of all our staff and your memorable stay. Thank you again for choosing our hotel as your top choice. We sincerely hope to welcome you and your family back again in the future. Sincerely, Rakmart Adi Sampurno, General Manager
See original
R***h
8.5
/10
Reviewed 1 week(s) ago
It could be a safe and comfortable choice of accommodation.
See original
Find this review helpful?
Accommodation's Reply
23 Apr 2026
Dear Mr. R*h, The management of GranDhika Setiabudi Medan Hotel would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next trip with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
See original
Verified Traveler
10.0
/10
Reviewed 1 week(s) ago
It was a pleasant experience staying at this hotel.
See original
Find this review helpful?
Accommodation's Reply
23 Apr 2026
Dear Mr. G*t, We, the management team of GranDhika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
See original
H***a
10.0
/10
Reviewed 2 week(s) ago
The staff is friendly, the service at the hotel is very satisfying.
See original
Find this review helpful?
Accommodation's Reply
13 Apr 2026
Dear Mr./Ms. H*a, The management of GranDhika Setiabudi Medan Hotel would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you received excellent service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
See original
DG
Dani G.
Leisure
10.0
/10
Reviewed 3 week(s) ago
The best in short, everything is good and not inferior to other hotels.
See original
Find this review helpful?
Accommodation's Reply
13 Apr 2026
Dear Mr. Dani G., We, the management team of Grandica Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you received excellent service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakmart Adi Sampurno, General Manager
See original
Verified Traveler
10.0
/10
Reviewed 3 week(s) ago
The cleaning staff is quick to respond, only the restaurant staff needs to improve their customer service.
See original
Find this review helpful?
Accommodation's Reply
13 Apr 2026
Dear Valued Guest, We, the management team of GranDhika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
See original
R***A
Staycation
10.0
/10
Reviewed 4 week(s) ago
Have stayed many times and the service is good.
See original
Find this review helpful?
Accommodation's Reply
31 Mar 2026
Dear Mr./Ms. R*A, We, the management team of GranDhika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
See original
TEDY K. B.
9.1
/10
Reviewed 4 week(s) ago
The food is very varied and delicious
See original
Find this review helpful?
Accommodation's Reply
31 Mar 2026
Dear Mr. Teddy B., We, the management team of Grandica Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you received excellent service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakmart Adi Sampurno, General Manager
See original
A***d
Staycation
10.0
/10
Reviewed 4 week(s) ago
Good service, clean room, near to food area, have balcony. Love it!!!
Find this review helpful?
Accommodation's Reply
28 Mar 2026
Dear Mr/Mrs A***d
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Hotel Grandhika Setiabudi Medan
Warmest regard,
Rakhmat Adi Sampurno
General Manager
Verified Traveler
10.0
/10
Reviewed 4 week(s) ago
There are no chairs in the waiting room in front of the reception lobby, so you have to stand and wait for the car if you want to check out and check in.
See original
Find this review helpful?
Accommodation's Reply
28 Mar 2026
Dear Mr. G*t, We, the management team of GranDhika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you enjoyed the service from all our staff and had a pleasant stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
See original
RD
Ratna D. K.
8.5
/10
Reviewed 4 week(s) ago
I'm a regular here every Eid. I was considering trying another hotel in the Gajah Mada area, but when I tried their iftar, I didn't recommend it. Grandhika still offers a wide variety of delicious food. The staff is friendly, and the location is convenient. It didn't disappoint at all. 🫰
See original
Find this review helpful?
Accommodation's Reply
28 Mar 2026
Dear Ms. Ratana D.K., We, the management team of Granthika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you experienced the service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakmart Adi Sampurno, General Manager
See original
m***l
Staycation
10.0
/10
Reviewed 5 week(s) ago
Easy to access, lots of places to hang out around, comfortable rooms.
See original
Find this review helpful?
Accommodation's Reply
28 Mar 2026
Dear Mr./Ms. M*l, We, the management team of GranDhika Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you experienced the service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
See original
Y***n
Leisure
9.7
/10
Reviewed 5 week(s) ago
Nice, friendly, clean, but wifi was down all day, TV didn't work
See original
Find this review helpful?
Accommodation's Reply
28 Mar 2026
Dear Mr. Y*n, The management of GranDhika Setiabudi Medan Hotel would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you experienced the service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakhmat Adi Sampurno, General Manager
See original
BONDAN P.
9.4
/10
Reviewed 5 week(s) ago
It was a pleasure staying here. The location is strategic, close to downtown Medan.
See original
Find this review helpful?
Accommodation's Reply
28 Mar 2026
Dear Mr. Bondan P., We, the management team of Grandica Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you experienced the service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakmart Adi Sampurno, General Manager
See original
YR
Yulia R.
Leisure
9.7
/10
Reviewed 6 week(s) ago
Good service starting from security and staff when entering the hotel lobby
See original
Find this review helpful?
Accommodation's Reply
28 Mar 2026
Dear Ms. Yulia R., The management of Grandica Setiabudi Medan Hotel would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you experienced the service from all our staff and enjoyed your stay with us. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakmart Adi Sampurno, General Manager
See original
AS
Alboin S.
Medical
10.0
/10
Reviewed 6 week(s) ago
The security guard was quick to help me get into the wheelchair and onto the walker.
See original
Find this review helpful?
Accommodation's Reply
13 Mar 2026
Dear Mr. Alboin S., We, the management team of Grandica Setiabudi Medan Hotel, would like to thank you for taking the time to write a positive review about our hotel. We are delighted that you experienced the service from all our staff and enjoyed your stay. Thank you again for choosing our hotel as your first choice. We sincerely hope to welcome you again on your next visit with your beloved family. Sincerely, Rakmart Adi Sampurno, General Manager
See original
Number of reviews per page
20
40
About Traveloka
Products
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved