Overall Ratings & Reviews The Gunawarman

Traveloka (899)
Other sources (152)
8.8
Very Good
From 899 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

9.0

Service and Facilites

8.8

People often mention about The Gunawarman
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Ambiance (31)
Distance to City Center (26)
Surroundings (26)
Taste (25)
Staff Friendliness (24)
Bedroom (24)
Bathroom (23)
Hotel Area (23)
Accessibility (21)
Room Space (17)
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Traveler Reviews The Gunawarman

Number of reviews per page
20
40
Customer reviews
D***i
icon-origin-TRAVELOKA
6.5
/10
Reviewed 3 week(s) ago
Not suitable for families, don't... Only for business or to bring savings, haha. If the interior is okay, yeah... For those who are on vacation, don't come here... Especially if you bring children, family. Don't come here, guaranteed to move. And we ended up moving to the 5-star JW Marriott hotel. Seriously, this hotel needs to be organized for its service.
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Accommodation's Reply
29 Jun 2026
Dear Mr./Ms. D*1, Thank you for taking the time to provide valuable feedback regarding our service. We apologize for your unpleasant experience and hope you will give us another opportunity to demonstrate the quality of our service.
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Irvan R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great hotel for activity around the Senopati area.
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Accommodation's Reply
29 Jun 2026
Dear Mr. Irvan.R Thank you for sharing a review of your recent experience. Our team here at The Gunawarman Hotel Jakarta is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The room design is unique and classic, the location is very strategic and the food is delicious.
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1 people find it helpful
Accommodation's Reply
29 Jun 2026
Dear Ms./Mrs. T*a, Thank you for sharing your review about your experience. Our team at Gunawarman Hotel Jakarta is committed to providing high-quality service to our customers, and we are delighted to know that we made a positive impression on you. We hope to welcome you back again soon.
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K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great hotel. Perfect location.
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Accommodation's Reply
29 Jun 2026
Dear Mr/s K***a Thank you for sharing a review of your recent experience. Our team here at The Gunawarman Hotel Jakarta is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
n***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The room and the resto were really awesome!
1 people find it helpful
Accommodation's Reply
29 Jun 2026
Dear Mr/s. n***a, Thank you for sharing a review of your recent experience. Our team here at The Gunawarman Hotel Jakarta is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Friendly hotel for staycation at Jakarta SCBD area
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Accommodation's Reply
29 Jun 2026
Dear Mr/s. M***j, Thank you for sharing a review of your recent experience. Our team here at The Gunawarman Hotel Jakarta is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
Wangi M. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The staff were polite and great, loving all the things about the hotel. Didn’t get the chance to take photos of the room but will definitely visit again and choose a bigger room.
2 people find it helpful
Accommodation's Reply
29 Jun 2026
Dear Mr/s. Wangi M.S, Thank you for sharing a review of your recent experience. Our team here at The Gunawarman Hotel Jakarta is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
Abdullah D. A.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 16 week(s) ago
If you’re looking for a place that feels depressing, this hotel is perfect. The atmosphere is dull and uncomfortable, and it barely feels like a hotel. It’s basically a bar. There is no swimming pool, and you have to check in and out at the bar desk. Also, the sound of the rain is extremely loud because the roof of the room is slanted. When it rains, it literally sounds like a water tap running above your head, and water even leaks from the ceiling. This makes it very uncomfortable. I would not recommend this hotel at all, and I was honestly counting the hours until I could check out. Two stars only for the friendly staff and the location.
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2 people find it helpful
Accommodation's Reply
29 Jun 2026
Dear Mr/s. Abdullah D.A, Thank you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.
Haigan
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
A wonderful boutique hotel, well-appointed and comfortable rooms, great dining at Sofia Restaurant with all menu options available for in-room dining. An easy walk to Ashta District 8 and SCBD. Helpful friendly staff too. Well recommended for a stay in Jakarta.
2 people find it helpful
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Dessy P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Friendly staff and satisfying service 👍🤗❤️
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1 people find it helpful
Accommodation's Reply
26 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
b***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Comfortable and happy staycation at The Gunawarman, even though the room has a European theme and a bit spooky vibe, but overall it's great✨
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2 people find it helpful
Accommodation's Reply
26 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
Zeus M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
all is great, there's a little minus thou. the bathtub didn't sealed correctly so the water keep draining slowly even after I closed the drain.
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Accommodation's Reply
03 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
excellent experience, the service and room are as expected. food was superb.
+5
1 people find it helpful
Accommodation's Reply
02 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
C***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Good, not bad, nice room. Will come back again to this hotel, especially with the interior design; love it.
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Accommodation's Reply
02 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
r***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 26 week(s) ago
Always want to come back to this hotel... Very comfortable.
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Accommodation's Reply
02 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 30 week(s) ago
Mosquitos in the room but overall pleasant stay.
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Accommodation's Reply
03 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
Nice elegant classic hotel. Strategically located in the city, easy to go around, many cafes, restaurants, and bars, as well as great street food around.
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Accommodation's Reply
03 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Amazing location, unique room concept, and all the details are fully on point. Love it And got bday gift, what a sweet touch Very good deal! I got a promotion price from Traveloka. The welcome drink at Sofia and the breakfast at Sofia Lounge was amazing — worth almost half of the room’s rate (Bfast has a lot of choice from menu list & taste good)
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3 people find it helpful
Accommodation's Reply
03 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
W***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
Fine place to hangout, very recommend
2 people find it helpful
Accommodation's Reply
03 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
A Rp 500,000 deposit is required in cash or credit card. I was a bit surprised because I didn't expect the hotel to ask for a deposit. Check-out service wasn't express either. Other than that, everything was fine.
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1 people find it helpful
Accommodation's Reply
03 Feb 2026
Thank you so much for your lovely review! We’re thrilled to know you felt at home during your stay with us. Your smile is the greatest reward for our team. We can’t wait to welcome you back again soon
Number of reviews per page
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