8.6
Very Good
From 311 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

9.0

Meal

8.6

Location

8.3

Service and Facilites

9.1

People often mention about The Alena Resort by Pramana
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Staff Friendliness (1)
Wifi (1)
Activity Option (1)
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Traveler Reviews The Alena Resort by Pramana

Number of reviews per page
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40
Customer reviews
n***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 57 week(s) ago
Wonderful resort with nice garden. The room is clean, comfortable to stay. The staff are friendly and helpful.
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fatmahadi k.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 82 week(s) ago
Secara total Baik, hanya lokasi hotel masuk di lorong yang sempit.
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Galuh G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 142 week(s) ago
Without a doubt this is one of my favorite resorts to stay in Bali. Upon arival we were warmly welcomed, given welcome drink, and quickly wandered around before the staff showed us the room. They were extremely helpful and friendly and even helped us with the minor issues. Room and pool were super clean, spacious, and the amenities provided were beyond expected. We had two wonderful evenings here which obviously added up to the experience. Thank you so much for your warm hospitality. We'll surely come back.
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KARTINI F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 146 week(s) ago
Staff hotelnya ramah sekali menyambut kami dengan penuh hangat dikala kami cape karena kelelahan dan check in malam hari tapi staff nya melayani kami dengan maksimal. Pengalaman tak terlupakan.
1 people find it helpful
Azizah S. K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 159 week(s) ago
It was a very pleasant and comfortable stay. Our room was upgraded from a deluxe to a one-bedroom villa. The room is clean, and spacious, with complete amenities. The pool is cold and very clean. The staffs are all friendly and helpful. The hotel building is very beautiful, surrounded by trees. The ambiance is quiet and serene, the right place to relax with loved ones. The road to The Alena is a bit secluded so don't forget to use Google Maps and notice board signs The Alena.
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1 people find it helpful
Fickar A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 159 week(s) ago
The place is quiet, away from the crowds. Highly recommended for those of you who want a comfortable place. The staff is also very friendly.
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1 people find it helpful
Theresia V.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 164 week(s) ago
The service is very satisfying. The staff are friendly and helpful. The rooms are big, there are balconies, the breakfast is decent. Only access to the hotel is a bit bad. Overall, all are good.
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1 people find it helpful
Eloh W. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 165 week(s) ago
Resort that has a unique design concept. Very comfortable, clean, cool and large rooms. Complete facilities with super excellent service. Prices are in accordance with the facilities obtained. Spa facilities are very helpful in the holiday agenda.
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1 people find it helpful
Fahry F.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 165 week(s) ago
Best service, clean hotel rooms. The needs and facilities inside can be met properly. Suitable for staying with family.
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1 people find it helpful
Guest
icon-origin-TRAVELOKA
8.5
/10
Reviewed 165 week(s) ago
Small beautiful resort in Ubud. The room is spacious & has big bathtub. All are working well, the AC, hot water & the bed is big enough for 3 average persons. The spa is good too. We have good times staying in Alena. But the road to Alena is damage. Slowly driving.
1 people find it helpful
Fanny I.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 168 week(s) ago
The staff is friendly. Get a free upgrade to a villa with private pool. The bathroom is spacious, it even feels bigger than the room . Get 2 small bottles of drinking water every day. Rooms are equipped with a kettle and a small refrigerator. The drawback is the narrow entrance. The hotel is building a new villa beside the current location.
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keila b.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 168 week(s) ago
Selalu luar biasa menginap bersama Pramana Grup 👍🏻 keramahan seluruh staffnya tiada duanya. Setiap tahun ke bali pasti menginap di salah satu hotel/villa by Pramana
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Dannisha A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 170 week(s) ago
Honestly, I really like the atmosphere here, the rooms are super comfy, and the service is very friendly. Highly recommended for those who like to spend time enjoying the villa atmosphere.
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1 people find it helpful
Accommodation's Reply
05 May 2022
Dear Danisha, Genuine to the world greetings from The Alena Resort by Pramana. Thank you so much for staying with us during your vacation, and we do hope you had an amazing time with us. You're sharing your experience and giving us a review is highly appreciated, it really means a lot to us. Once again, thank you for sharing your experience, and we hope to see you again in the future!! Best Regards The Alena Resort by Pramana's Team
NI PUTU N. A. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 172 week(s) ago
-Tempat staycation yang sangat rekomended! Gak pernah kecewa stay di hotel-hotel by Pramana, tempatnya tenang, bersih, asri, sejuk, parkir ada untuk mobil dan motor.-Kamarnya juga bersih, luas dan nyaman banget.- Staffnya juga ramah-ramah, dapet ngobrol juga waktu mau check out nama staffnya Wayan (cowok)- Rate nya juga terjangkau. Semoga semua hotel-hotel di Bali tidak pernah membeda-membedakan antara tamu lokal dan international yahh seperti di The Alena, biar tamu lokal tetap di treat sebaik mungkin.
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1 people find it helpful
Accommodation's Reply
05 May 2022
Dear Ketut, Genuine to the world greetings from The Alena Resort by Pramana. Thank you so much for staying with us during your vacation, and we do hope you had an amazing time with us. You're sharing your experience and giving us a review is highly appreciated, it really means a lot to us. Once again, thank you for sharing your experience, and we hope to see you again in the future!! Best Regards The Alena Resort by Pramana's Team
Tiurma H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 172 week(s) ago
The rooms are pleasant, spacious there are balconies so far everything is ok. Friendly staff.
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Accommodation's Reply
05 May 2022
Dear Tiurma, Genuine to the world greetings from The Alena Resort by Pramana. Thank you so much for staying with us during your vacation, and we do hope you had an amazing time with us. You're sharing your experience and giving us a review is highly appreciated, it really means a lot to us. Once again, thank you for sharing your experience, and we hope to see you again in the future!! Best Regards The Alena Resort by Pramana's Team
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Ni Luh A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 172 week(s) ago
Dapat harga flash sale,. Happy banget stay di sini. Staff nya ramah,. Resort nya menyediakan refill air. Breakfast enak banget. Ke sini pas suami brithday jadi dikasih free pancake, thanks Traveloka dan the Alena resort.
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Accommodation's Reply
05 May 2022
Dear Niluh, Genuine to the world greetings from The Alena Resort by Pramana. Thank you so much for staying with us during your vacation, and we do hope you had an amazing time with us and specifically an unforgettable birthday! You're sharing your experience and giving us a review is highly appreciated, it really means a lot to us. Once again, thank you for sharing your experience, and we hope to see you again in the future!! Best Regards The Alena Resort by Pramana's Team
Ketut P. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 173 week(s) ago
Clean comfortable super friendly staff next time back.
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1 people find it helpful
Accommodation's Reply
05 May 2022
Dear Ketut, Genuine to the world greetings from The Alena Resort by Pramana. Thank you so much for staying with us during your vacation, and we do hope you had an amazing time with us. You're sharing your experience and giving us a review is highly appreciated, it really means a lot to us. Once again, thank you for sharing your experience, and we hope to see you again in the future!! Best Regards The Alena Resort by Pramana's Team
Deva a.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 173 week(s) ago
Pelayanan sangat memuaskan, dan pegawai hotel sangat ramah.
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Revina C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 174 week(s) ago
Recommend banget, tempatnya nyaman fasilitasnya bagus pelayanan ramah.
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siti a.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 174 week(s) ago
The place is very nice and clean.
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Number of reviews per page
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