7.4
Pleasant
From 83 reviews
Provided by travelers on
Cleanliness

6.9

Room Comfort

7.0

Meal

7.5

Location

7.5

Service and Facilites

7.2

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Traveler Reviews OYO 1069 Hotel New Rajawali

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40
Customer reviews
Rylzking S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 171 week(s) ago
No blanket. The shower holder is broken. 1 towel for 2 persons.
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Paryanto Paryanto
icon-origin-TRAVELOKA
6.1
/10
Reviewed 172 week(s) ago
After a long drama. Ordered 3 rooms, there were only 2 rooms, they said they were fully booked even though until morning there were only 2 cars. Even told to add money for extra beds, it was strange that the staff was not very helpful. But finally the owner came and gave a refund for 1 room. A lesson once please OYO and the hotel must always be in sync so that guests are not disappointed!
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1 people find it helpful
Batas I.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 188 week(s) ago
The water is very slow and the toilet doesn't work properly.
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1 people find it helpful
Accommodation's Reply
16 Feb 2022
Sorry for the trouble caused, Batasindro. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Kiman!
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Merry N.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 188 week(s) ago
The water is so small, it barely flows. Complained instead of being polite, there was no response. The service is really bad, unfriendly, impolite and very rude.
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1 people find it helpful
ufaira a. u.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 204 week(s) ago
The inn is clean, the only problem is the iron smell in the shower that smells really bad.
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1 people find it helpful
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Mochamad S. R.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 204 week(s) ago
The staff is not friendly, I don't get toiletries, I don't get drinking water. Paid drinking water. Including if you take water from the dispenser as well. The four of us came, but at that time, only 1 room was opened which would actually open 1 additional room. Just entered the room, the officer arrived who said that if you add more people (more than one) you will get 100 thousand. So, book 1 more room via a paid application on the spot. Even the officers refused. The tap water is very small, without hot water. Really unpleasant experience. Really do not recommend this place to stay 🙏.
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Ariskha h. A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 207 week(s) ago
The rooms are clean, the staff is friendly, only the directions for the maps are not appropriate.
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d thomasto
icon-origin-TRAVELOKA
6.0
/10
Reviewed 208 week(s) ago
The receptionist is very unfriendly. His attitude is lacking. Impressed looking for personal gain.
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SULARNO
icon-origin-TRAVELOKA
8.5
/10
Reviewed 222 week(s) ago
Dengan harga segitu, puas lah dengan apa yang diberikan pihak hotel, mantap lah pokoknya.
1 people find it helpful
Artana W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 233 week(s) ago
the place is nice, there is a balcony, even though it is a bit dirty, near the beach, the owner is friendly. only yesterday in room no.14 the bathroom door could not be closed so had to move rooms
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1 people find it helpful
Accommodation's Reply
18 Mar 2021
Hi, Artana! Thank you for rating our services. It seems that you are not completely satisfied with our services. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Jubaedah!
Anang P.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 253 week(s) ago
The hotel is clean, it & amp; # 39; s just that the water is not fast, flowing, even if it doesn't flow in the morning.
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Ahmad K.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 262 week(s) ago
Over all, not recommend! The services, the room! Basically they need to know what’s the basic things they should provides in a hotel service. So ridiculously they don’t provide toiletries and welcome drink.
1 people find it helpful
Yohanes K. R.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 287 week(s) ago
Warm water is dead, springbed quality is lacking.
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1 people find it helpful
Farid
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 287 week(s) ago
We booked 2 rooms (no. 6 and 16) for 2 nights (21-23 Feb. 2020). AC is not cold enough, room cleanliness is also lacking, especially the bathroom. In room 16, the bathroom door handle is broken so it can't be opened from the inside.
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1 people find it helpful
Saiful H. I.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 290 week(s) ago
Receptionist friendly and kind, clean rooms, recommended according to the price.
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Ramzi S. K.
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Family
icon-origin-TRAVELOKA
5.1
/10
Reviewed 292 week(s) ago
The atmosphere of a stay like in hell, the facilities are very bad. Better to go home if forced to stay here, the AC is not cold, the AC sensor is not functioning, the AC fan is broken, the pillows are very ugly, the curtains are perforated.
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1 people find it helpful
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Eka P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 300 week(s) ago
Does not match the description, the AC is not cold according to price.
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Shindy O. W.
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Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 310 week(s) ago
Before staying here I had read other comments that on average commented badly on this hotel. So I don't expect more. But after I felt myself staying here, I felt something different. The hotel is nice and very comfortable, the waitresses are friendly and very helpful, also very close to teleng ria beach. Staying 1 night here I am quite satisfied.
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1 people find it helpful
Esternita A. H.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
10.0
/10
Reviewed 313 week(s) ago
The place is very clean and comfortable
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Yusuf S.
icon-Romantic
Romantic
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10.0
/10
Reviewed 313 week(s) ago
I am very satisfied staying here. For me, the facilities and service are satisfying. As for the receptionist and division room, they are friendly, almost all employees here are also polite and polite towards other guests. 👍
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