8.2
Very Good
From 112 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.1

Location

8.1

Service and Facilites

8.2

People often mention about Hester Basoeki ( HB ) Garden Guest House
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Bathroom (6)
Surroundings (5)
Accessibility (5)
Ambiance (5)
Room Space (5)
Bedroom (5)
Distance to City Center (4)
Staff Friendliness (4)
Hotel Area (4)
Family Friendly (3)
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Traveler Reviews Hester Basoeki ( HB ) Garden Guest House

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Customer reviews
Endah S. W.
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Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The room was super spacious. However, the directions to the room weren't very clear. From the front, it looked like a normal house. Then, when I arrived during break time, the receptionist wasn't there. Because they were on break. The wait was quite long. But if I have work in Cilandak again, I'll stay here again 🥰
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1 people find it helpful
Afif G.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Great, cheap, clean, comfortable, strategic.
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1 people find it helpful
W***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
clean comfortable attractive city center
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1 people find it helpful
W***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
comfortable and friendly clean beautiful pleasant
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Dwi S. W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
A hotel with very affordable prices but complete facilities. Spacious, clean and tidy rooms. Facilities in the room: large bed, bathroom and toilet, AC, TV, refrigerator, wardrobe complete with hangers, table, chairs, drying area. Hotel facilities: wifi, in-house restaurant, swimming pool. All staff from the receptionist to the security are very friendly, every need we always try to fulfill well. Everything was perfect, maybe the wifi just needs to be upgraded because it's slow so still using data. Around the hotel there are many food stalls. The little one is very happy here because he gets a playmate of the same age (the child of one of the staff) so his mother is not confused about finding activities for the toddler so he doesn't get bored. The best experience! Thank you everyone! Must come back here again if you go to Jakarta ^^
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Dwi S. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel staff is very friendly, the check-in process is fast, the room is spacious and clean, the water heater and AC work very well, everything is well-maintained (except the wifi which is sometimes slow). There is a swimming pool. You can also order food at the hotel if you are hungry. There are also many stalls around the hotel if you are bored with hotel food. Very child-friendly, little ones really feel at home here because they have friends to play with. The receptionist is also very helpful, if you need to print documents, they are also served well. Awesome!
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Rita K. D.
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 59 week(s) ago
Staying here is comfortable, clean, cool, makes you feel at home, next time, God willing, I will stay again.
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Maha M. M. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
The environment and atmosphere is homie. Have to try.
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E***h
icon-Staycation
Staycation
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6.0
/10
Reviewed 66 week(s) ago
The female staff was so unfriendly to remind us about additional fee for extra bed. Even though I already explained that not all of us will stay the night. When I went back after going out for dinner. Again they chased me for extra bed. Well it's only 100k but they way they kept asking about it is so annoying. Then when I complained about how the refrigerator and cable port didn't work, they took so long to handle and it ended with no solvency. Like come on, you're so into getting additional money, but whenccustomer complained, you acted so ignorant.
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1 people find it helpful
Erwin
icon-origin-TRAVELOKA
9.7
/10
Reviewed 68 week(s) ago
Menikmatinya sekeluarga menikmatinya.
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Arif H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 88 week(s) ago
A very satisfying holiday experience staycation here, the room is very spacious, there is a mini refrigerator, 3 sofas, a large mattress, hot water, affordable prices, there is a swimming pool, my children and I are very satisfied staying cation here.
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1 people find it helpful
Nurul H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 165 week(s) ago
Very comfortable, feels like staying at home, the service is also friendly, the rooms are also clean, neat and smell good.
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Silvina J.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 194 week(s) ago
It's very convenient that there is no dispenser so there can be hot water for brewing popmie and coffee
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2 people find it helpful
YOGA MEDIKHA RAKSATAMA
icon-origin-TRAVELOKA
6.0
/10
Reviewed 199 week(s) ago
Cannot refund. The room is big enough but not much parking access.
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1 people find it helpful
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Hesti O.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 200 week(s) ago
Just stayed here for the first time, friendly service, morning "was given breakfast of fried bananas with warm sweet tea, checked in at half past 6 pm, the intention of the night was to just want to swim, offered by the hotel staff if you want to swim, towels will be provided instead, but it didn't happen, because at night my friend and I wanted to go to Cilandak Square, next time will stay here again. Anyway, if you want to come here, prepare toothpaste and toothbrush, because the hotel is not provided. Complete facilities, there is a refrigerator, shampoo, soap, towels. Thank you traveloka and guest house Basuqie Cilandak.
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1 people find it helpful
maya m.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 201 week(s) ago
The staff is friendly and kind, early in the morning. Love hot tea with fried bananas, clean rooms and swimming pool, thank you .
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Maya N. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 201 week(s) ago
The accommodation looks like exactly with the provided pictures. Good, clean, spacious like in villa, love the garden.
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Firma N. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 202 week(s) ago
Friendly staff, clean room and affordable price but the Wi-Fi was very slow.
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decha
icon-origin-TRAVELOKA
6.0
/10
Reviewed 202 week(s) ago
Thank you for those of you who chased us away when it was raining. You know, sir, it's time to check out. But when he asked for a waiting room to wait for the rain he said there was none. They even said "then if it rains until late at night I want to wait until the evening" even though the other services are good. There is also morning tea even if you order without breakfast. The intention is to recommend it to others, but it's not with the service of the first father, it makes me very upset with a bad attitude.
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8 people find it helpful
Juwadi S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 202 week(s) ago
Clean rooms, cold air conditioning, comfortable place, it's just a bit troublesome to park motorbikes through the back door and have to tell the guard if you want to go in and out and it's very close to Citos and the swimming pool is very minimalist hehehe.
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4 people find it helpful
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