Very disappointing. When I check in to the hotel but the officer said the room is full while my voucher at traveloka already published for lodging. The hotel clerk said I was hit by tricks by traveloka, I can only laugh and my husband replied to the traveloka traveloka staff is not possible to deceive, I have been years so its users please follow up the hotel officer like that. Hopefully there will be no more problems like this anymore. Ter