Nice place. Service very good. Clean. Not too busy. Comfort.

Please improve your customer service when unexpected issues arise. For example, our room wouldn't open, so we had to force the door open in the middle of the night. Thank you.

The hotel area is clean and comfortable, close to the dining area.

Very comfortable and close to social activities

The hotel is located close to Gubeng Station. The interior and bathrooms need upgrading.

The hotel staff is friendly and very helpful.

The staff was quite friendly and responsive. The location in the city center makes it easy to get around, but parking is limited. The room was quite cramped, and in terms of amenities, slippers weren't provided, and the towels were very old—luckily, we're used to bringing our own. The room wasn't soundproof, and the restaurant's food selection was far from comparable to some other 3-star hotels we've stayed at.

the location is good and strategic

Overall comfortable and safe

It's quite comfortable to escape for a moment because the PDAM at home is off.

Strategic location, close to universities and culinary centers

Clean hotel, comfortable rooms and good location

Clean hotel, comfortable rooms and good location

Nice experience to stay in this hotel, staff so helpful.

Hotel staff is friendly, close to shopping center.

A pretty good budget hotel in the city center. Overall, it's perfect for transit, though the interior could use some updating over time. However, for a short stay with the family, it's still worth the price.

Very good, keep it up, always be successful.

When I entered the hotel, I thought it was a bar or restaurant, but the atmosphere was comfortable and clean. The hotel staff was friendly, the service was good, and the hotel facilities were complete and functioning well. The room was clean, the AC was cold, and the hot water worked well. I was surprised by the shower gel; my hair was soft when dried even without conditioner. There was a kettle in the room for tea or coffee. The television was also suitable for watching some TV shows. I wouldn't mind staying at this hotel again.

Some of the interiors in the rooms are not well maintained, the hot water doesn't work well, but everything else is safe.

The hotel staff is very friendly, the rooms are very neat and clean, and the parking is quite spacious. The location is very strategic, close to supermarkets and culinary spots. Highly recommended.