8.6
Very Good
From 88 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.6

People often mention about Bintang Residence @ Centerpoint Apartment Bekasi
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Room Space (5)
Bedroom (4)
Bathroom (4)
Hotel Area (4)
Distance to City Center (3)
Staff Friendliness (3)
Wifi (3)
Ambiance (3)
Surroundings (2)
Accessibility (2)
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Traveler Reviews Bintang Residence @ Centerpoint Apartment Bekasi

Number of reviews per page
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40
Customer reviews
Rayestar B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Great stay experience! The staff is very friendly and always ready to help, fast response even in the middle of the night. The room is clean, fragrant, comfortable, neat and has complete facilities. Strategic location. Good price with good quality of service. Highly recommended! Hopefully Bintang Residence will be even better👍🏾👍🏾
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1 people find it helpful
Wawan S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
The place is clean and the service is satisfactory, good job
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2 people find it helpful
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
Alhamdulillah, the hotel staff is friendly, the apartment is clean and comfortable, the facilities are complete, the AC is cold, the water is smooth. A recommended place to stay. Once.
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3 people find it helpful
N***r
icon-origin-TRAVELOKA
8.0
/10
Reviewed 60 week(s) ago
It is not easy to find this building, because it turns out there are many agents. We didn't find the receptionist. Not recommended if you want to get it in a short time. Then the bathroom water was very cloudy like river water.
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1 people find it helpful
N***l
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Transit
icon-origin-TRAVELOKA
5.3
/10
Reviewed 63 week(s) ago
The room and shape of the apartment do not match the application, and the room smells of cigarette smoke, the car park is narrow, the swimming pool is dirty and looks like it hasn't been taken care of.
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2 people find it helpful
Accommodation's Reply
27 Jun 2024
Sorry for the inconvenience, from the moment you entered, you & your family agreed to the room we provided. If the room is not suitable, you should be able to complain from the start. Not after using the facilities and then complaining asking for a refund. We don't provide extrabeds, we can help you do it. Thank you, stay healthy, father and family 🙏.
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A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 63 week(s) ago
Quite clean & really cool place.
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1 people find it helpful
Amalia A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 72 week(s) ago
Saya dan keluarga sangat senang menginap di bintang residen. Nyaman, wangi dan bersih. Alat mandi lengkap. Alat makan minum lengkap. Air minum full galon baru. Petugas ramah, sopan dan baik hati. Perpanjangan hari dikasih diskon, senang sekali. Kalo ke bekasi lagi saya pilih bintang residen lagi untuk menginap. In Shaa allah.
1 people find it helpful
Febita N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 168 week(s) ago
Toilet bersih, AC dingin, pelayanan ramah, kamar bersih. Overall best banget. Next kalo mau nginep di sini aja.
3 people find it helpful
Vivian V.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 241 week(s) ago
When I want to check-in, it's a bit problematic because it says my order doesn't exist. But finally solfed and ushered to our room. The room smells of cigarettes especially when you turn on the air conditioner, even though I have made additional notes for a smoke-free room. I asked the one who had it, he apologized because none of the rooms were non smoking and was offered to use air freshener spray. Then the sofa and the carpet in front of the TV that I had photographed, were annoyed to see it. Also there is a gallon containing 1/3 water dispenser. We didn't touch it because we didn't know the gallon from when it was opened. My advice is to provide bottled drinks only. Same in the toilet there is no hanger at all. I'm really sorry the apartment looks more like a flat, I think, the parking lot is extraordinarily narrow and piled up. And don't check in alone at the residency star office if you are a woman. Iykwim. Horrified bund.
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1 people find it helpful
Accommodation's Reply
18 Jan 2021
Sorry in advance because the order was sent to the expedia email, not traveloka, while expedia was managed by an admin who didn't tell us if there was an incoming order. And for the problem of the room, our stock is no longer available when we check in, and sorry if you mean women don't check in alone, what residence star, huh? Did our side harass their kaka2? Please don't just look at our appearance, because we are also taught courtesy to guests.
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Haris P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 262 week(s) ago
Okay, comfortable clean and nice place.
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1 people find it helpful
Indah M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 268 week(s) ago
Staying at the apartment, the service is quite satisfying with a strategic location, the waiter is friendly, Incidentally the gallon water in the room runs out at 12 pm I just info to the room service thank God, immediately look for it and can be refilled, Find an easy meal, facilities in the room are also comfortable , WiFi is pretty fast, AC is cold, clean and fragrant. It's just that please note the water meter for hot water can only be used one time later even though we have chosen teterata tetatata hot water. Overall I'm quite satisfied to stay here, thank you for the waiter.
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2 people find it helpful
Sugiono R. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 274 week(s) ago
Affordable price, strategic location close to the station and entertainment center. when to stop by again, continue to star success residence.
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1 people find it helpful
Sugito
icon-origin-TRAVELOKA
6.1
/10
Reviewed 286 week(s) ago
Plus: easy to eat minus: not as drawn, and not as I expected.
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4 people find it helpful
Yunia R.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 299 week(s) ago
Strategic location. Food a lot. Clean place. Friendly service. Every Monday the pool is calmly cleaned. So it can't be very swimming if it's Monday. Overall okay.
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2 people find it helpful
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Muh F. A.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 300 week(s) ago
First impression the staff are friendly, the room is cold, clean. But there is a minus in the flush, the toilet is broken, so you have to manually use a dipper to flush. Then there are the powders and mattresses and pillows whether the powder or dust is not understood. Which was almost perfect, so it was 8th the assessment.
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1 people find it helpful
fara z. a.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 300 week(s) ago
The rooms are clean, the toilets are also clean and there are heat baths, cold air conditioners, comfortable nights in the resident star, cheap prices and guaranteed cleanliness 👍 and the service is very good.
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septiana p.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 308 week(s) ago
The room is clean and smell good, the air conditioner is cold, looking for an easy meal, strategic, highly recommended for staying with family, thanks.
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1 people find it helpful
Ida F.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 311 week(s) ago
Highly recommended, easy eating, clean, complete.
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Asa
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 316 week(s) ago
The rooms are clean, smell good, the kitchen facilities are very complete, the AC is cold, the water is smooth. The staff are friendly and communicative. It's only been hit by the electricity extinguisher from PLN, but in the room it's still cool + the water is still on. Overall okay why stay here.
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SAIDAH A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 323 week(s) ago
The service is really good. clean and fragrant room. there was a lost item. The staff is kind and wants to help look for a security guard. Alhamdulillah, the item is found.
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1 people find it helpful
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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