8.1
Very Good
From 82 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

8.0

Meal

7.5

Location

8.6

Service and Facilites

7.9

People often mention about Hotel O Elephant House Boutique Hotel
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Staff Friendliness (2)
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Room Space (1)
Bathroom (1)
In-room Dining (1)
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Traveler Reviews Hotel O Elephant House Boutique Hotel

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40
Customer reviews
Hadijanto C.
icon-Medical
Medical
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6.7
/10
Reviewed 5 week(s) ago
There is no elevator. Go up to the 3rd floor by stairs.
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Jenni V.
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10.0
/10
Reviewed 7 week(s) ago
The hotel is clean, the service is friendly and good, the location is in the center of the city, and there are many culinary places selling Penang specialties.
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Jenni V.
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10.0
/10
Reviewed 7 week(s) ago
The hotel is clean and the service is good... The location is in the center of the city...there are many culinary spots for Penang specialties...
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Guest
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Leisure
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6.5
/10
Reviewed 7 week(s) ago
When they skipped my room in spite of the sign requesting to be clean, was the downfall. I did not care for the facial expression which seem intentional.
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R***I
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Medical
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9.0
/10
Reviewed 7 week(s) ago
The hotel staff was very friendly, explaining gently.
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Linda
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Staycation
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6.0
/10
Reviewed 58 week(s) ago
Very dirty, dust everywhere. The parakeet floor is irregular. Under the bed, it's really dirty. The bed was no longer suitable for sleeping, I felt the springs, I didn't wake up feeling refreshed, my body was all crushed. Bought 3 nights, took it out the second day
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2 people find it helpful
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Melyana
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Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 62 week(s) ago
The room is suitable for both of you. AC is less cold because the room is hot & dusty. The floor & under the bed are dirty. Plain sheets are not themed. Can't get bottled water, no toothbrush & toothpaste. Lots of stained towels. no elevator, take the stairs. CS is available during working hours. Walking distance from Komtar.
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Whinda M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 69 week(s) ago
Sangat memuaskan, lokasinya bagus, bersih dan yang paling utama staffnya baik. Terima kasih.
1 people find it helpful
Sartika A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 75 week(s) ago
So good we Will repeat again ….
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Accommodation's Reply
30 Mar 2024
Thank you for your message! we looking forward to serve you again in near future.
Heny
icon-origin-TRAVELOKA
5.1
/10
Reviewed 82 week(s) ago
Kami nginap 2mlm, saat datang kamarnya belum dirapikan, jadi kita nunggu sebentar u bisa check in, sepreinya dan selimut kotor tidak diganti, yang lebih parah ada kecoa besar jalan di dinding, besoknya minta dibersihkan kamarnya juga tidak dibersihkan.
2 people find it helpful
Hery H. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 93 week(s) ago
Nice hotel close to everywhere. Anyway, if you go to Penang, it's suitable to stay here again.
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fajar n. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 97 week(s) ago
The hotel is clean. Prices are suitable for backpacking. The rooms are not spacious, but suitable for just resting. There is a toilet in the room. The customer service is very good. You can WA from the number listed.
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1 people find it helpful
Ekaterina Zayats
icon-origin-TRAVELOKA
6.5
/10
Reviewed 104 week(s) ago
Hair on the bed, cockroach in the bathroom, stuck water in the sink.
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VERA
icon-origin-TRAVELOKA
6.4
/10
Reviewed 127 week(s) ago
I was given the different room and the facilities are not complete. TV remote didn't work well and had to ask for change. Also there was only 2 local channels at TV. The room was not clean, so many dust under the bed. No toothbrush and toothpaste also. The plus point was the location is in the heart of Penang city, so you can reach many tourist destinations by walk. Also Chowrasta market is just a couple of steps from the hotel.
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2 people find it helpful
Spin B.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 127 week(s) ago
ห้องก็โอเค เดินเท้าไปห้างก็ไม่ไกลมาก แต่ห้องไม่ค่อยสะอาด
2 people find it helpful
Thana l. A. V.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 133 week(s) ago
The family room of 4 guest are too small and the bathroom door are not suitable for family stay because it 's transparency. Can hear the noise from outside. Other than that the room look clean and the owner of this hotel really nice person. He willing to help us if we need it.
2 people find it helpful
Leonardo N.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 139 week(s) ago
Jadi hotel ini ketika masuk saya di kasih kamar yang bukan saya pesan. Dan ketika masuk hotel ini di lobby ada bau menyengat sangat bau sekali. Saya menyesal menginap. Di sana karena sudah full hotel di Georgetown. Saya lupa foto tapi saya tidak akan kesana lagi.
3 people find it helpful
Accommodation's Reply
04 Jan 2023
Dear Leonardo, sorry for inconvenience caused. we will improve and hope you will visit us again. thanks
Nurul N. B. M. R.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 139 week(s) ago
This place is right at the center of georgetown at Campbell Street. Super near to the most expensive nasi kandar hameediyah according to the local. Walking distance to many other attractions like love lane, chowrasta market, roti bakar, transfer road etc. Receptionist is not always there but we are given with access card so it's fine. Room is decent with super cold air conditioner. Private bathroom is cute but rather small for big size person. The only downside is the noise from outside street since it's located at the roadside. It is expected so not a big deal for us. Recommended if you want to travel cheap and not fussy:)
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2 people find it helpful
Accommodation's Reply
12 Jan 2023
Thank you Nurul for your comments. hope to see you again in near future.
Paewvanit p.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 141 week(s) ago
เป็นรร.เล็กๆไม่ตรงปก ห้องไม่ได้น่ารักแบบในรูป wifiติดๆดับๆ ไม่มีคนดูแลที่เค้าเตอร์เลย น้ำไม่มีให้ ตุ้เย็นไม่มี ราคาเสาร์อาทิตย์คือแพงเกินไป แต่ดีกว่าไม่มีที่นอน
1 people find it helpful
Dian M. U. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 142 week(s) ago
Nice 👍🏼price adfordable, thank you.
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