8.1
Very Good
From 15 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.1

Meal

7.3

Location

8.1

Service and Facilites

8.0

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Traveler Reviews Phoenix Palace Hotel

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Customer reviews
Nguyen B. P. V.
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Business
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9.7
/10
Reviewed 388 week(s) ago
Really good value for money. Great location that's just 15-20 mins walk (at a leisure pace) from Hoan Kiem lake. Clean and ample space in room. Wonderful breakfast options and very attentive staff. Can't ask for more at such a price.
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Vo Thi D. H.
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Business
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6.0
/10
Reviewed 389 week(s) ago
Hotel & service only by 2 star hotels is same. Unlike previous feedback
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phan ngoc trinn
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Business
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6.1
/10
Reviewed 390 week(s) ago
Room price and quality do not match
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Rina M.
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Family
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9.7
/10
Reviewed 392 week(s) ago
The location is very strategic. The hotel is very clean. The hotel staff is very kind and very helpful.
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Wahyu G. W.
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Family
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9.4
/10
Reviewed 394 week(s) ago
The hotel located is in busy area, many restaurant can find around the hotel area. If we would like to shop for a gift just a few minutes walk to Han Gai Street and Don Xuan Market. And if we would like find more choices of restaurant just go to Hoan Kiem Lake around few minutes walk from Han Gai Street. Overall the hotel location is quite well
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Nguyen T. B. M.
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Family
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8.5
/10
Reviewed 407 week(s) ago
Everything is exactly, its location, services, food, utilities, etc everything is as I expected. And this is the cheapest 3 stars in that neighborhood. So yes, I'd recommend this to travelers that want an affordable 3 starshotel near Sword Lake. And I'd like to thank the staff for the pleasant stay, with the good breakfast and their friendliness.
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