Muong Thanh Grand Saigon Centre Hotel

Explore Muong Thanh Grand Saigon Centre Hotel
8.7
Very Good
From 294 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.6

Meal

8.4

Location

8.8

Service and Facilites

8.5

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Distance to City Center (5)
Family Friendly (5)
Room Space (5)
Bedroom (5)
Surroundings (4)
Staff Friendliness (4)
Ambiance (4)
Soundproof (4)
Variety (4)
Wifi (3)
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Traveler Reviews Muong Thanh Grand Saigon Centre Hotel

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Customer reviews
Lan H.
icon-Staycation
Staycation
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9.7
/10
Reviewed 1 week(s) ago
The hotel is clean and conveniently located. I would definitely book here again if I have the chance.
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D***h
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8.4
/10
Reviewed 12 week(s) ago
A/C barely worked in our room! It was hot!
1 people find it helpful
Accommodation's Reply
26 Feb 2026
Dear Valued Guest, Thank you for sharing your feedback. We sincerely regret to hear that the air conditioning in your room did not function properly and caused discomfort during your stay. This is certainly not the experience we aim to provide. Please rest assured that we will have our engineering team inspect and service the system thoroughly to prevent similar issues. We truly appreciate you bringing this matter to our attention and hope to have the opportunity to offer you a more comfortable stay in the future. Best regards, Nguyễn Duy Nhật Nam (Mr.) General Manager
Verified Traveler
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Staycation
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9.6
/10
Reviewed 22 week(s) ago
Khách sạn ở khu vực thuận tiện, vệ sinh phòng sạch, không tiếng ồn, rất thích hợp lưu trú, nhân viên phục vụ thân thiện, đặc nhân viên dọn phòng rất nhiệt tình, rất chuyên nghiệp. Điểm trừ là đồ ăn sáng quá ít sự lựa chọn, có các món hơi nguội. The overall hotel environment was excellent, the rooms were super clean and quiet, making it perfect for an overnight stay. The hotel staff were friendly, especially the housekeeping staff, who were very welcoming and professional. The only downside was the limited breakfast selection and the food wasn't hot enough.
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2 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your detailed feedback with us. We are delighted to know that you enjoyed our overall hotel environment, found the room very clean and quiet, and felt comfortable during your stay. We also truly appreciate your kind words about our friendly and professional staff, especially the Housekeeping team. We sincerely appreciate your comments regarding the breakfast selection and food temperature. Your feedback has been shared with our Culinary team for review and improvement. Thank you once again for your valuable comments. We hope to have the pleasure of welcoming you back for an even better experience in the future. Best regards, Nguyễn Duy Nhật Nam (Mr.) General Manager
V***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Everything is great
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you very much for your kind words about our hotel. We are delighted to have met your expectations and provided you with a pleasant stay. Thank you very much for staying with us and for taking the time to write a review. Thank you! Nguyen Duy Nhat Nam General Manager
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 34 week(s) ago
Clean hotel, comfortable parking. Staff are extremely nice, friendly and accommodating for the whole family.
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1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Valued Guest, Thank you for sharing your kind feedback. We are delighted to know that you found the hotel clean, the parking convenient, and our staff welcoming and attentive to your family’s needs. Your recognition is truly appreciated and motivates us to continue providing the best possible service. We look forward to welcoming you and your family back for another pleasant stay. Best regards, Tran Manh Hung (Mr.) General Manager
N***n
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Staycation
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10.0
/10
Reviewed 38 week(s) ago
Good service, clean room, comfortable, convenient
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3 people find it helpful
Accommodation's Reply
31 Aug 2025
ChatGPT said: Dear Guest, We would like to thank you for sharing your positive feelings about your stay at Muong Thanh Grand Saigon Centre Hotel. We are pleased to know that the service, amenities and accommodation space have brought you comfort and satisfaction. We hope to welcome you back soon on the next occasions. Best regards Tran Manh Hung (Mr.) - General Manager
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Le Diem T.
icon-Staycation
Staycation
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10.0
/10
Reviewed 50 week(s) ago
I am satisfied with the service and attention of the kitchen staff, dining room manager, receptionist as well as other areas.
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2 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Guest, Thank you very much for taking the time to share your positive comments about your stay at our hotel. We are very pleased to know that you are satisfied with our service as well as the dedicated service from our kitchen staff, restaurant management, reception and other departments. Your comments are a great source of motivation for us to constantly improve and enhance the quality of our services. We look forward to welcoming you back in the near future! Best regards, Tran Manh Hung – Hotel Director
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Wong C. K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
Nice trip, third time staying at this hotel, will come back again.
2 people find it helpful
Accommodation's Reply
30 May 2025
Dear Valued Guest, Thank you so much for your continued trust in us and for choosing to stay with us for the third time! We are delighted to know that you had another nice trip and truly appreciate your kind words. It’s always a pleasure to welcome you back, and we look forward to seeing you again on your next visit. Warm regards, Tran Manh Hung - General Manager
Wong C. K.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 52 week(s) ago
Clean enough, will come back again.
2 people find it helpful
Accommodation's Reply
30 May 2025
Dear Valued Guest, Thank you for your feedback! We're glad to know you had a pleasant stay and that you plan to return. We look forward to welcoming you back soon. Best regards, Tran Manh Hung - General Manager
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May N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 58 week(s) ago
The location is ok, the hotel is very nice, the staff is friendly but there is one thing that I hope the hotel can fix, which is the pillow is really bad, my neck is very tired and it is difficult to sleep. Hopefully next time I visit, there will be a change.
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7 people find it helpful
Accommodation's Reply
18 Apr 2025
Dear Sir/Madam, Thank you for taking the time to share your experience at the hotel and for your compliments on the location, space and friendliness of the staff. We appreciate your positive comments and sincere suggestions. Regarding the issue of the pillow not being comfortable, we are sorry to hear that this affected the quality of your sleep. Currently, the hotel has prepared thinner pillows to serve individual needs. Unfortunately, we did not receive timely feedback from you during your stay to be able to support you immediately. We appreciate your comments and will continue to improve to enhance the quality of our services. We hope to have the opportunity to welcome you back in the near future for a more comfortable and complete experience. Sincerely, Tran Manh Hung - General Manager
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H***h
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6.5
/10
Reviewed 60 week(s) ago
Central location, spacious rooms are clean, with welcome cake every day. Restroom sink position is a bit narrow. Staff service attitude needs to be retrained, from bellman (night shift 16, 17/3/2025) to female receptionist (16, 17, 18, 19/3/2025) customers always have to open the door themselves, not welcomed happily, not friendly. There is a bellman who even fights for me, the female receptionist doesn't even smile at the customers.
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Accommodation's Reply
09 Apr 2025
Dear Valued Customers, First of all, we would like to express our deepest gratitude to you for trusting and using our hotel services! We acknowledge that during the operation process, unexpected shortcomings will inevitably occur. Therefore, we always look forward to hearing from our customers with the hope that the quality of service will be improved more and more. We sincerely apologize to you for the unpleasant experiences you have encountered during your stay here. The hotel management will seriously discuss this matter with the staff of the relevant departments to clarify and commit to thoroughly remedy the situation. Once again, we are very sorry for your unsatisfactory experience. We hope to welcome you back again so that we can have the opportunity to serve you in the most thoughtful way. Sincerely apologize to you, Mr. Tran Manh Hung General Manager
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H***g
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Staycation
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9.7
/10
Reviewed 79 week(s) ago
Friendly and enthusiastic staff. Very convenient location for customers who need to interview at the US Embassy.
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2 people find it helpful
Accommodation's Reply
13 Nov 2024
Dear Customer, Warm greetings from Muong Thanh Grand Saigon Centre Hotel! We sincerely thank you for trusting and choosing our hotel services for your stay this time. Your comments are a great motivation for our staff. Muong Thanh Grand Saigon Centre Hotel always strives every day to bring the best service quality and satisfaction to each customer. Once again, the hotel thanks you for choosing Muong Thanh as a stopover during your trips. We look forward to seeing you again soon. Best regards, Mr. Tran Manh Hung – General Manager
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Anna T.
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10.0
/10
Reviewed 81 week(s) ago
Good hotel. Friendly staff.
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1 people find it helpful
Accommodation's Reply
06 Nov 2024
Dear Customer, Warm greetings from Muong Thanh Grand Saigon Centre Hotel! We sincerely thank you for trusting and choosing our hotel services for your stay this time. Your comments are a great motivation for our staff. Muong Thanh Grand Saigon Centre Hotel always strives every day to bring the best service quality and satisfaction to each customer. Once again, the hotel thanks you for choosing Muong Thanh as a stopover during your trips. We look forward to seeing you again soon. Best regards, Mr. Tran Manh Hung – General Manager
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Thi H. A. N.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 83 week(s) ago
4-star hotel but I don't know what the 4-star standard is? The day I stayed, the toilet smelled very bad from the drain, even though I called the cleaning staff and diffused essential oils, but after turning off the diffuser, the toilet smelled bad again 10 minutes later. The breakfast buffet had few dishes and little food on the tray, when I got there at 7:30, the food counters were empty and I waited 15 minutes but still couldn't find a refill, the coffee was only pre-made black coffee, the waiter even brought a green apple in a plastic bag to fill up the counter. Hic, 4-star hotel but the coffee made by machine has to be ordered separately, coffee machines are not that expensive now, hotel. Over 4 million for 2 nights with the above experiences, I feel it's not worth the money I spent. Because I saw 4 stars, I booked it but it was really too bad, I don't dare to recommend it nor dare to come back, luckily I stayed there to check when booking for a large family.
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2 people find it helpful
Accommodation's Reply
14 Oct 2024
Dear Ms. An, First of all, the hotel would like to sincerely apologize to you and your family for the negative experiences you encountered during your stay at the hotel. We understand that these issues have affected your family's comfort and satisfaction. This is something we do not want to happen. We always strive to provide our customers with the best experience and are sorry that we have not met your and your family's expectations. We are committed to seriously checking and immediately correcting any errors and hope to have the opportunity to welcome you and your family in the future, so that we can bring your family a more complete vacation. Thank you very much for your comments and family! Tran Manh Hung General Manager
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A***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 88 week(s) ago
Overall good but quite far from shops, quite a distance to walk.
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Accommodation's Reply
12 Sep 2024
Dear Sir/Madam, Warmest greetings from the Mường Thanh Grand Saigon Centre Hotel! I trust this letter finds you well. It is with immense pleasure that I extend my sincere appreciation for your steadfast unwavering choice of Mường Thanh Grand Saigon Centre Hotel. Your feedback on our brand has been truly inspiring, and we are genuinely grateful to have you as a valued member of our hotel. Once again, thank you for choosing Mường Thanh Grand Saigon Centre Hotel. We looking forward to seeing you soon. Best Regards, Tran Manh Hung (Mr.) – General Manager
Duong T. N.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 90 week(s) ago
Good service, friendly staff
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1 people find it helpful
Accommodation's Reply
30 Aug 2024
Dear Ms. Nguyen, Warm greetings from Muong Thanh Grand Saigon Centre Hotel! We sincerely thank you for trusting and choosing our hotel services for your stay this time. Your comments are a great motivation for our staff. Muong Thanh Grand Saigon Centre Hotel always strives every day to bring the best service quality and satisfaction to each customer. Once again, the hotel thanks you for choosing Muong Thanh as a stopover during your trips. See you again soon. Best regards, Mr. Tran Manh Hung – General Manager
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W***m
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 100 week(s) ago
The hotel is nice, clean, all the staff are friendly, the breakfast food is also delicious, the location is also strategic. It's really worth it. Will come back again if Ho Chi Minh Vietnam again.
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1 people find it helpful
Accommodation's Reply
13 Jun 2024
Dear Sir/Madam, Warmest greetings from the Mường Thanh Grand Saigon Centre Hotel! I trust this letter finds you well. It is with immense pleasure that I extend my sincere appreciation for your steadfast unwavering choice of Mường Thanh Grand Saigon Centre Hotel. Your feedback on our brand has been truly inspiring, and we are genuinely grateful to have you as a valued member of our hotel. Once again, thank you for choosing Mường Thanh Grand Saigon Centre Hotel. We looking forward to you soon. Best Regards, Tran Manh Hung (Mr.) – General Manager
Huynh K. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 104 week(s) ago
Khách sạn vị trí thuận tiện đi lại. Phòng ốc sạch sẽ. Nhân viên nhiệt tình, thân thiện. Menu ăn sáng đa dạng.
2 people find it helpful
Accommodation's Reply
27 May 2024
Dear Ms. Kim Ngan Huynh, Warm greetings from Muong Thanh Grand Saigon Center Hotel! Sincerely thank our customers for trusting in choosing the hotel's services for this stay. Your comments are a great motivation for our staff. Muong Thanh Grand Saigon Center Hotel constantly strives every day to bring the best quality of service and satisfaction to each customer. Once again, the hotel thanks you for choosing Muong Thanh as a stopover on your trips. See you again as soon as possible. Best regards, Tran Manh Hung (Mr.) – General Manager
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Cam N.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 105 week(s) ago
Khách sản củng ổn nhưng phải đợi 5 tiếng, gọi 2 lần, và 1 lần xuống lễ tân mới được giải quyết vấn đề về phòng tắm.
2 people find it helpful
Accommodation's Reply
20 May 2024
Dear, Warm greetings from Muong Thanh Grand Saigon Center Hotel! Sincerely thank our customers for trusting and choosing the hotel's services. Your comments are a great source of motivation for our staff. The hotel sincerely apologizes to Ms. Nhung for the bad experience during her stay. We will record the information and check with the staff about this incident. We hope to have the opportunity to welcome Ms. Nhung and her family to have the opportunity to improve our service better in the future. Once again, the hotel thanks you for choosing Muong Thanh as a stopover on your trips. See you again on the next occasion. Tran Manh Hung (Mr.) – General Manager
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vu dang k.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 109 week(s) ago
Sau khi Booking hoàn tất, tôi điện thoại kiểm tra chỗ khách sạn và họ nhận được thông tin ngay. Hướng dẫn cụ thể và rõ ràng. Cơ sở vật chất tốt. Sẽ tiếp tục ủng hộ
1 people find it helpful
Accommodation's Reply
08 May 2024
Dear Mr./Ms. Vu Dang K, Warm greetings from Muong Thanh Grand Saigon Center Hotel! Sincerely thank our customers for trusting in choosing the hotel's services for this stay. Your comments are a great motivation for our staff. Muong Thanh Grand Saigon Center Hotel constantly strives every day to bring the best service quality and satisfaction to each customer. Once again, the hotel thanks you for choosing Muong Thanh as a stopover on your trips. Hope to see you again as soon as possible. Best regards, Tran Manh Hung (Mr.) – General Manager
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