8.5
Very Good
From 1,037 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.4

Meal

8.2

Location

8.4

Service and Facilites

8.6

People often mention about Denata B&B
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Distance to City Center (8)
Check-in/out Time (8)
Bedroom (8)
Hotel Area (8)
Staff Friendliness (7)
Ambiance (7)
Room Space (7)
Bathroom (7)
Family Friendly (6)
Soundproof (6)
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Traveler Reviews Denata B&B

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40
Customer reviews
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agus s. s.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
clean, friendly staff, but the bed/mattress is a bit saggy (the springs are weak) But it's still okay
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Accommodation's Reply
17 Aug 2025
Thank you for staying at our hotel and for your review. We have replaced your mattress with a new one. Your satisfaction is our pleasure, and if you are happy, we hope our hotel will be the accommodation of choice for you and your family.
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A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The AC in the room was a bit hot, but the staff responded quickly to fix it, even though it wasn't really cold, it was better than before.
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Accommodation's Reply
31 Jul 2025
Thank you for staying at our hotel and for your review. We have taken care of all your air conditioning issues. Your satisfaction is our pleasure, and if you are happy, we hope our hotel will be the accommodation of choice for you and your family.
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good service, comfortable hotel, and friendly staff.
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Accommodation's Reply
31 Jul 2025
Thank you for staying at our hotel and for your review. Your satisfaction is our pleasure, and if you wish, we hope our hotel will become the accommodation of choice for you and your family.
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Muhammad A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff is very friendly and the service is excellent, the location is strategic, and the prices are affordable. It's clean, comfortable, and definitely recommended.
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Accommodation's Reply
31 Jul 2025
Thank you for staying at our hotel and for your review. Your satisfaction is our pleasure, and if you wish, we hope our hotel will become the accommodation of choice for you and your family.
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Anisa A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
My favorite hotel when I go to Palembang, it's located in the city center, the rooms are clean and fragrant, the price is affordable, the staff are friendly, there's wifi and a water heater too 👍👍
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Accommodation's Reply
31 Jul 2025
Thank you for staying at our hotel and for your review. Your satisfaction is our pleasure, and if you wish, we hope our hotel will become the accommodation of choice for you and your family.
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E***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 6 week(s) ago
dull yellow sheets. AC not cold, dim lights in room 102.
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S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 15 week(s) ago
Location near Mosque, Pempek Lince, and cafe. Towels should be replaced. For transit, it's not bad. According to the price.
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1 people find it helpful
Accommodation's Reply
14 May 2025
Thank you Sir/Madam for staying at Denata B&B and for taking the time to give a review. We understand and believe that your review is for our own good, but we also need a little explanation that our Management/SOP requires us to provide/prepare new towels in the laundry for guests who will stay and are guaranteed to be in clean condition, but even so, we really appreciate your input and will be more careful in the future. Once again, we thank you and hope you will stay again at Denata B&B
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Cvberkah B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Very good service, strategic location and affordable price.
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Accommodation's Reply
15 May 2025
Thank you for staying at our hotel and also for your review. Your satisfaction is our happiness and if you wish, we hope that our hotel will be the accommodation of choice for you and your relatives.
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R***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 33 week(s) ago
Favorite hotel, strategic location from the city, friendly price. Safe parking, friendly service, both housekeeping and reception, clean and tidy rooms. Next will stay here again, thank you denata bnb
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4 people find it helpful
Elsa D. U.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
You can walk close to the Rambang Semesta building, the staff are very friendly
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A***d
icon-origin-TRAVELOKA
8.4
/10
Reviewed 48 week(s) ago
There is no telephone and no toothbrush.
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2 people find it helpful
Accommodation's Reply
25 Sep 2024
Thank you for your review. Indeed, we do not provide telephones in every room but there are some in every corridor. Regarding toothbrushes, they can be purchased at the front office for only Rp 5 thousand. We apologize for the inconvenience and once again we thank you for your input and will be used as material to improve our services.
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 53 week(s) ago
Quite good and comfortable for the price.
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3 people find it helpful
Accommodation's Reply
08 Sep 2024
Thank you for staying at our hotel and also for your review. Your satisfaction is our happiness and if you wish, we hope that our hotel will be the accommodation of choice for you and your relatives.
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T***U
icon-origin-TRAVELOKA
5.0
/10
Reviewed 58 week(s) ago
There is no toothpaste. Towels are not good. Doesn't match the photo.
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5 people find it helpful
Accommodation's Reply
24 Jul 2024
Thank you for the review which for us is a means for improvement. We also ask permission to clarify: 1. We do not provide toothpaste in the rooms but it can be obtained at our front office for IDR 5,000 (five thousand rupiah). 2. The towels we provide are according to 1/2 star hotel standards, not luxurious but guaranteed cleanliness. 3. Based on our search, you are staying in room 102. In appl. Traveloka, the Superior room display is room 102, but the photo is not cropped as you show. That's our clarification, sorry for the inconvenience. Thank You!
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L***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.2
/10
Reviewed 61 week(s) ago
narrow room and bathroom, noisy bed, thin mattress and pillow. The pillowcases and sheets have been dull and yellow for a long time. noisy can't make rest
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1 people find it helpful
Accommodation's Reply
28 Jun 2024
Thank you for your review and we have followed up on it. For rooms and bathrooms which are said to be a bit narrow, we also have wider rooms, namely the Deluxe type and all of our rooms use Spring Beds instead of mattresses. The pillowcase looks yellow, after we learned it could be caused by the room lighting where we used warm white lights. That is our clarification and we apologize for the inconvenience.
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diana s.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 72 week(s) ago
Menyenangkan, ramah petugas yang dan bersih, air hangat untuk mandi tersedia.
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Hariaty S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 74 week(s) ago
Thank you Traveloka and Denata, Looking for a hotel near the church, walkable, if you bring a vehicle there will be traffic jams... 🫣. The staff is friendly, the room is clean, the wifi is fast, the TV has many channels. Didn't taste the food and drinks, There is a deposit.
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3 people find it helpful
Accommodation's Reply
05 Apr 2024
Thank you for staying at our hotel and for the review. Your satisfaction is our happiness and if you wish, we hope that our hotel will become the accommodation of choice for you and your relatives.
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 77 week(s) ago
Besih, nyaman, petugas responsif 👍.
4 people find it helpful
Anugrah p. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 77 week(s) ago
Recommended buat menginap di sini, Kebersihkan kamar yang baik, kamarnya juga wangi, kamar mandi nya juga bersih, fasilitas kamar yang sangat baik, seluruh staff nya ramah, pelayanan nya juga sangat baik, the best lah pokok nya mah 👍.
1 people find it helpful
Anugrah p. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 77 week(s) ago
Pengalaman yang sangat berkesan selama menginap di hotel Denata B&B, Kebersihan kamar nya OKE, kamar nya wangi, fasilitasnya OKE, kebersihan kamar mandi nya OKE, seluruh staff nya ramah-ramah, pelayanan dikasih yang terbaik selama menginap di sini.
2 people find it helpful
Prayetno A. S.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 77 week(s) ago
Staff sangat ramah, Pelayanan baik
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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