Already booked a room and paid, arrived at the hotel at 11 pm we were informed that the room was full. Then transferred to another hotel whose reviews were already very bad on maps and everywhere, actually felt strange because I saw the review of the hotel where we were going to stay but still thought the hotel would book a good hotel or at least upgrade the room type as their apology because we were waiting for the hotel's decision until 2 am. We booked a room with 1 bed and arrived at the hotel they had directed us to instead they got twin beds., poor children sleeping between the beds that we deliberately combined, not to mention the room smelled really bad, there were cockroaches, lots of stains on the blankets and sheets, the worst experience of staying.