Overall Ratings & Reviews Hai Yen Hotel

mình là khách quen rồi nên không thấy gì bất tiện chỉ là khách sạn cũ nên thay nấm cửa phòng và bắt thêm wifi cho mỗi phòng thì tốt hơn vì cả 1 khách sạn to mà chỉ có một wifi nên hầu như mình không hề bắt được và tín hiệu chập chờn, chú lễ tân thì vui vẻ và nhiệt tình lắm, mong sao khách sạn mình để ý là sau 10h đừng cho khách bơi (dù đã có biển cấm nhưng khách vẫn cố bơi) và ăn uống mở loa nhạc là được vì giờ đó hơi bất tiện trong việc ngủ nghỉ của các khách khác.còn lại đều tuyệt vời từ phòng đến nhân viên ạ.

The hotel has helpful and friendly staff. Clean room and has good location.

I first tested here but was very surprised about everything here. all services are okay except my wifi network right on the 3rd floor but in the room it is completely unable to catch wifi which is the only minus point.

Not a big room but decent for 2 people (1 double, 1 single bed). Quite an old hotel with a bit mouldy smell but clean in general. Basic facilities were well equipped & functioned. Not really in super close walking distance to Old Town but manageable by foot. Staff was considerate & the room was ready when we were there in the morning.

The staff are friendly, happy, enthusiastic, ready to support you best. I'll come back next time

Nice hotel, super cute staff always ❤️ From the hotel to the old town takes less than 5 minutes by bike, for Saigon people like me, it is too close for a love affair ó types, and staff who ask if I need help! The price is too reasonable! I like it very much 😆 The picture below is that I have not adjusted the color at all, the common spirit has already become like that 😆

Clean and everything is oke. Satisfied about the service and things

the room is very smelly, the 2nd floor is cleaning and demolition but they still leave it to ctoi instead of moving up to the clean room floors.

The hotel is quite near Hoi An ancient town, nice pool

The hotel is old but not too bad at the end, especially the swimming pool. The disappointment was about the staff, not helpful at all. They change our room without any notice giving us a new room with cold shower. Don't think to go back anymore

Enthusiastic staff, clean hotel

Hotel staff was extremely enthusiastic, my husband left the hotel stuff, called to contact the hotel sent a courier to us. Very pleased

I have a wonderful vacation, fun and very satisfied to be here

The receptionist is not very friendly, making guests feel like the price is less friendly, polite is also less! I accept it. Any way, will not come back because will choose more upscale Hotel!

Clean, clean rooms, check in on time

Nice room, friendly staff

Room is clean, fresh. Reasonable price.

Old steam room facilities, especially toilets, very soundproofed rooms, receptionists are not knowledgeable about local tourism.

Near the sea, the room is new and clean.

There is no elevator but there is no floor too high so it does not affect much. Nice room, spacious, affordable with swimming pool, convenient transportation. Like ❤