Secret Garden Villa Jimbaran

Explore Secret Garden Villa Jimbaran
7.8
Pleasant
From 3 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.3

Meal

9.0

Location

6.6

Service and Facilites

8.0

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Traveler Reviews Secret Garden Villa Jimbaran

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Customer reviews
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dwi w. c.
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Family
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9.7
/10
Reviewed 337 week(s) ago
the villa is clean, located in a residential area near the jimbaran club big pool 3 rooms are super big with a bathroom inside 1 child room with a bathroom outside the villa guard is friendly and polite, can you ask him also to find food or loundry clothes morning breakfast sausage fried rice, bananas, pears and grapes and orange juice the service from the villa to confirm the arrival was very good welcome drink red guava juice at a price of 2.7 during highseason and the villa can be like this top /
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+5
5 people find it helpful
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Akmal R. P.
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Family
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5.4
/10
Reviewed 378 week(s) ago
Honest review must read before you book this villa! My experience staying in this villa is very bad, why? 1. The villas have been dirty for a long time, so they continue to be really far away from everywhere; 2. The toilet is also an old model; 3. Parking is only 1 car; 4. Breakfast is normal, and strangely enough the villa that has been booked is made available to the employees in my own kitchen villa who have been booked should have a private kitchen do not disturb the client's villa; 5. Swimming pools are not suitable for children because they have to use buoys; 6. There are many virtues in this villa; 7. Washtafel and shower in clogged toilet; 8. What's worse is the villa because there isn't much electricity so it often turns off electricity, we're almost worried that every 30 minutes the electricity dies off, if it's shorted by a fire hazard; 9. Wifi cannot be connected, short story I stayed 3H2M at Secret Garden Villa Jimbaran but because the electricity was not strong so it died it turned off even though the technician was called to the villa but still not really good. Very disturbed because of the power outage every 30 minutes, my family slept even uncomfortable because the sound of the electrical boom that died lived dead in the villa. The handling from the management team (coordinator) initially did not respond — after I got angry he then responded even though we had to find a solution so that the guests and management were both comfortable. Then we stayed in this villa for just one night, because we were really uncomfortable electricity turned off to live dead, it was feared shorting. After that, we asked to replace another villa with the coordinator, which was 4 rooms according to the villa, but the party felt burdened. But my best solution is to ask for a one-night refund directly from the property, rather than having to stay there, I prefer comfort elsewhere. Soon the money was transferred and we checked out at noon from the villa. Actually this villa is not recommended for habitation, my message should this villa be repaired as well as possible by technicians who are already reliable and replaced with new electrical cables so that other customers who will stay here will not be disappointed like me. thank you
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