I booked and paid for a deluxe room in advance but the female receptionist said they only had superior room and told me to either stay or leave. she was so rude. she said "we don't have deluxe today. you want to stay or not?". after a long journey I didn't want to find another hotel so I had to stay at the superior room although I paid for a deluxe. however the next day they moved me to deluxe and paid me 160 baht for compensation. the deluxe is way better than superior which doesn't even have a safety box. the male receptionist on the other hand is very nice

Satisfied with everything, the only minus is the receptionist here. During our stay at this hotel the receptionist never smiled at us. When I handed over my passport to check in, this employee looked and said to my colleague "Vietnam!"

Very good service staff. Impressed with this stay very much.