Overall Ratings & Reviews The Bala's Holiday Chalet (Planters Country Hotel)

By the time we checked,there is no water supply..that is not worse part..the worst part is,receptionist dont even care to mention that there is no water supply upon our arrival..atleast,if they had told us,we could have an option to stay or to find other alternatives.My friend was using toilet,and no water supply,it was nightmare! When we asked,they only care to mention no water supply and be back in an hour time..yeah it did back,but only couple of hours..at night,the water is gone again..this is my last stay here.

Pleasant atmosphere, unique infrastructure design, cool air, hot water facilities available.

View is very good but very very poor of water pressure and water heater. The room also just ordinary, you pay 300 just for the views and vibes english garden only. The room are not fully compatible with rm300. Can stay a night for experience but can try another hotel too.

Gambar lupa ambil tapi very recommended resort yang sangat bagus kawasan yang sangat cantik sesuai untuk honeymoon.

Room is in tatters upon check in. Answer given is that the housekeepers are confused whether to clean or not to clean smh. Ended up waiting for approx. 15mins for them to come and clean the room.

The only old-ish place in the neighborhood, with some residual charm. Great location. It's a bit run down, lots of unfinished maintenance going on and common rooms are a bit cluttered with bric-a-brac. Staff is friendly, food (Indian) OK.

This hotel is located in a gorgeous place in the mountains of the Cameron Highlands. The grounds are marvelous and beautiful with flowers and vegetation of every sort. The original portion of the hotel is very old, which does provide some sense of quaintness. However, my room smelled old and musty and you could not close the bathroom window because the hinges head rusted frozen solid. As a result of this, my bed linen felt damp. They have a beautiful dining room, but unfortunately do not have a cook that can cook food to match the elegance of the dining room. I pre-paid for a pancake breakfast, but we're frayed what they provided was worse than me or the night before. What I recommend this is a stay for people in the Cameron Highlands? No!

Very relaxing Chalet with classical setup. If you want a peaceful holiday you can stay at Bala 's Chalet.

Tidak ada lift dan room boy. Jadi bawa koper berat, repot mau naik tangga sampai kamar. Taman di samping hotel juga kurang terawat padahal lihat foto di aplikasi sangat indah dan bagus.

Overall clean.- facility need to improvement-like sink, easy accessible for luggage or wheelchair as there is only stairs. Additional fan will be good for air flow of the room-as smell abit moldy.- close to nature is good-but there is bug or mosquito-need to find a way to improved maybe install some insect net?- good place to relax.- if possible to have 24 h receptions.

Staff really humble. Excellent services! You should try they scones! The best ever!

Loving the place so much. 36weeks pregnant but still wanted the highest room. Never regret it! The most stunning view from the room! Away from cramp places.

Good ambiance, staff friendly and helpful. Nice place to stay.

Have a wonderful experience. Highly recommend ed if you like old mansions and gardens.

service was not good compare to the price and the room looks so dark and bathroom without bidet but the nature environment was so good and best place for mind relaxing

The room is very comfortable and the place is cool & lots of greens & flowers; love the English style. Food is just ok and can be improved, wish there was a full buffet breakfast to be included in the room package. During the weekends, the roads in and out is very very jam, should not go during weekends or public holidays to avoid bad jam.

Nice but scary at superior room

Perfection in A name, perfect environment, & great service

Pleasant stay. very secluded area for lovebirds.

I have book a room with bathtub, but when I check in, I just realize that is not bathtub in every room, I have change two time room and at last they give me the room with bathtub. they told me need to request when booking the room, but there is not stated there the bathtub is optional... speechless... but overalls is satisfied with the room and environment.