Overall Ratings & Reviews Verse Luxe Hotel Wahid Hasyim

Overall, everything was very comfortable. I will definitely come here again next time.

Several times I got a room with a hot AC but the staff responded well and fixed it straight away.

Check-in must be on time at 2 PM. If you want to check in early, you have to pay 300 RB. My first room smelled a bit stuffy. The AC wasn't cold. I complained to the receptionist, but the resolution was a bit slow, so I finally asked for a room change. Well, in the new room, the water was small for GPP because the AC was cold. The most impressive thing was the housekeeping was very honest. I didn't realize that my daughter's ring had fallen from my jewelry box. After walking around G.I all day, when I got home, I saw my daughter's ring on the dressing table. Wow, I'm so grateful that the lady was honest and kept the ring. Even though if she had taken it, I wouldn't have known it was missing. I probably realized it after checking out. But because the lady was honest, I was very grateful. Maybe the thank you money I gave wasn't worth the price of the ring she kept, considering the ring was pure gold. But I hope the lady is happy and can continue to be a good, honest person. Thank you, Ms. Nisa 🙏🏻😊

The checked in was easy,you need to deposit 100K & as usual show your local ID.The bed size I think it's Queen size as the bed sheet wasn't tucked in enough.The cleanliness was OK & again only need to improve cleanliness of the bathroom area.Mould is growing in every corners of the shower area.The second day when I asked to clean my room was not cleaned properly.I assumed wasn't the same Housekeeping who did it because the day 1 when I asked to clean my room was excellent.The second cleaned I found piece of plastic & tissue paper under the sink near toilet bowl & the duvet cover had a visible stain on the bottom of the duvet.Other than that I love the location of the hotel is an easy access to Sarinah & Pasar Tanah Abang.

Many of the room facilities were not functioning, we even had to move rooms twice and the room had mice, even when we moved rooms it was still the same.

I think staying here once is enough. The room cleanliness is lacking. And the breakfast is not recommended.

The room was not very clean; I'm allergic to dust and it was quite uncomfortable. The sheets and towels were no longer clean and white. I was on the 12th floor and there was no TV signal. The breakfast was really mediocre. For a strategic location...

Worst ever. Booking denied, I don't know what went wrong. So far, no complimentary bookings. I'll think twice about booking this hotel with Traveloka. What a mess.

The room smells, the AC smells, and there's no doormat. I ordered a large single bed room but was given a twin bed that was pushed together.

The AC wasn't cold. We booked for two nights, but we canceled the second night and moved to another hotel. And the money wasn't refunded. The towels weren't clean. They even looked like they were no longer fit for use. I regret booking this hotel.

I have been staying at Verse Luxe whenever I am in Jakarta. However, I have to feedback that the hotel management can do something to improve the cleanliness of the room and bathroom. the linens have stains and doesn't look being washed. There are stains at the basin and toilet bowl. The flooring are chipped. The staff are all friendly and helpful.

Clean rooms, strategic location close to everywhere

Always feel helped by traveloka

The staff is slow, only one towel is provided, when you ask for a towel and mat, they don't deliver it, parking is difficult because it is limited and narrow for those who bring private vehicles.

Clean, good jacuzzi, and good place for a couple or family.

The hotel staff are friendly and always ready to help with anything we ask for help with.

The AC is hot, with the lowest room type the price is a bit expensive

The room was clean and the staff were friendly and very nice.

The TV doesn't work, there's no wifi, sometimes the bathtub fills up quickly and sometimes it doesn't because the water tap isn't working.

There is hair in food Drinks use a lot of syrup & are unhealthy Minimalist breakfast