Signature By M Village Tho Nhuom, a brand of Modern Village Lifestyle

Explore Signature By M Village Tho Nhuom, a brand of Modern Village Lifestyle
9.0
Exceptional
From 52 reviews
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Cleanliness

9.4

Room Comfort

9.3

Meal

8.5

Location

9.1

Service and Facilites

9.3

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Traveler Reviews Signature By M Village Tho Nhuom, a brand of Modern Village Lifestyle

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40
Customer reviews
V Ngc
icon-origin-TRAVELOKA
6.5
/10
Reviewed 1 week(s) ago
The road construction has made getting around very inconvenient. The hotel should arrange for staff to assist guests at the beginning of the road. Even at check-in, there was no one to help escort me inside, so I had to walk quite a distance with my luggage.
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Accommodation's Reply
18 Jun 2026
Dear Guest, First of all, we apologize for any inconveniences you may have experienced during your travel and stay due to the road construction. Normally, Modern Village Lifestyle will contact guests regarding directions and transportation prior to their arrival. However, as your contact information is not registered in our booking system, we were unable to contact you in advance, which caused inconvenience. We also apologize for the long distance traveled with your luggage. Thank you for your valuable feedback. Your feedback is important for the continuous improvement of our services, and we will strive to improve the quality of our services even during the construction period. We apologize again and will do our best to ensure your satisfaction in the future. Thank you. Modern Village Lifestyle Customer Service Team
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M***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel is very convenient, I feel it's the best in the M series. The hotel staff are very enthusiastic, young, and lovely. The price is also very good. My experience at the hotel was great, I will book here again.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you very much for staying at M Village and for your positive review. We are delighted that you were satisfied with our service. We appreciate your continued support and hope to welcome you back again. Thank you again. The M Village Customer Service Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
More contemporary than other hotels I stayed in Hanoi. Has everything you need. The room's very clean and the bed is comfortable. There are plenty of restaurants around. 15 minutes walk to the old quarter. I am very happy with my stay there. Highly recommended especially for those from western countries.
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Accommodation's Reply
25 Apr 2026
Dear Guest, Thank you for choosing M Village and for your kind review. Your positive feedback means a lot to us and encourages our team to continue delivering the best experience possible. Best regards Customer service of M Village
NGUYEN L. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
I had a short business trip to Hanoi and chose Signature by Mvillage among many other hotels. My first impression was that the staff were all very cheerful, friendly, professional, and thoughtful in assisting guests, making me feel warm and at home. Next, everything was very clean and fragrant; the scent was pleasant from the lobby to the room. I received a free room upgrade and an extra bed was arranged quickly and flexibly. Thank you so much for all the lovely things here. Even though it was cold in Hanoi this time, I felt so warm inside! My family and I will definitely come back here many more times!
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Accommodation's Reply
21 Feb 2026
Dear Valued Guest, Thank you for staying at M Village and for your positive review. We are delighted that you were satisfied with our hotel services. We hope to welcome you back again soon. Thank you, M Village Customer Service Team
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N***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Very good, enthusiastic staff, nice location
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Accommodation's Reply
24 Dec 2025
Dear Valued Guest, Thank you for choosing M Village for your stay and for your positive review. We hope you will continue to patronize M Village and look forward to your next visit. Have a wonderful day! Thank you! M Village Customer Service Team
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
Thoughtful, good texting.
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Guest. Thank you for trusting and choosing M Village as your accommodation recently. M Village is very happy that you had a comfortable experience while staying at M Village. M Village looks forward to welcoming you back on your next stay. Wishing you a happy new day. Best regards M Village Customer Service Department.
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Hien V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 41 week(s) ago
The hotel location is also quite convenient. The staff is enthusiastic. The room has 1 window and 1 balcony, good soundproofing, clean.
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Accommodation's Reply
10 Sep 2025
Dear Guest Thank you for choosing M Village as your accommodation during the past time. M Village is very happy that you had a comfortable experience while staying at M Village and received good feedback from you. M Village looks forward to welcoming you back to M Village on your next stay. Wish you a happy new day.🧡 Sincerely M Village Customer Service Department.
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Hương N.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 42 week(s) ago
I forgot my wallet, the staff found it and returned it intact. Thank you very much.
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Accommodation's Reply
10 Sep 2025
Dear Huong N, Thank you for sharing this memorable experience. M Village is very happy that our staff promptly supported and returned your lost items to you. Customer satisfaction and peace of mind are always the top priorities at Signature by M Village Tho Nhuom. We look forward to welcoming you again in the upcoming holidays. Best regards, M Village Customer Service Department
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r***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 45 week(s) ago
need put air freshener in lift because sometimes the lift so smell🤢🤢
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Accommodation's Reply
23 Aug 2025
Dear valued guest, Thank you for sharing your feedback with us. We’re very sorry for the inconvenience you experienced with the smell in the lift. Your suggestion of placing an air freshener is very helpful, and we will make sure to improve this promptly to ensure a more pleasant experience for all our guests. We truly appreciate your input and hope to welcome you back soon. Customer service of M Village
Ha Ngoc C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Friendly staff Clean and spacious room
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Accommodation's Reply
09 Aug 2025
Dear Guest, Thank you for taking the time to share your review of your recent stay at M Village. M Village is very happy that you were able to enjoy your stay here. In the future, M Village hopes to have the opportunity to continue to welcome you to M Village branches. Best regards Customer Care M Village.
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Huyền Đ.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 53 week(s) ago
I am very satisfied with the staff and service.
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Accommodation's Reply
14 Jun 2025
Dear Guest. Thank you for choosing and sending a good review to M Village. M Village hopes that you will continue to support us and look forward to welcoming you back to M Village on your next stay. Wish you a happy new day. Sincerely, M Village Customer Service Department.
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L***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
I'm impressed and feel comfortable with the cozy and modern interior, on top of that very friendly staff making my business trip to Hanoi is quite pleasant. Best option in town and would always be my first choice. Thank you
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Accommodation's Reply
07 Jun 2025
Warmest greetings from M Village. Thank you for choosing M Village in your recent stay. We're happy that you had a great experience in M Village and find our property meet your expectation. It is our pleasure having you with us and we look forward to welcoming you again very soon. Best regards, Customer Service M Village
Hoa L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Beautiful hotel, staff in every position are professional, friendly.... Great swimming pool; has a very convenient washer and dryer, great for going home with family without having to do laundry.
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Accommodation's Reply
10 May 2025
Dear Guest, Thank you for taking the time to share your review of your recent stay at M Village. M Village is very happy that you were able to enjoy your stay here. In the future, M Village hopes to have the opportunity to continue to welcome you to M Village branches. Best regards Customer Care M Village.
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Le
icon-origin-TRAVELOKA
10.0
/10
Reviewed 60 week(s) ago
Great experience. Lasting value.
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1 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Guest Thank you for choosing M Village as your accommodation during the past time. M Village is very happy that you had a comfortable experience while staying at M Village and received good feedback from you. M Village looks forward to welcoming you back to M Village on your next stay. Wish you a happy new day.🧡 Sincerely M Village Customer Service Department.
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N***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 80 week(s) ago
Great, I loved the experience here, everything was comfortable, slept very well
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Accommodation's Reply
11 Dec 2024
Dear Guest. Thank you for choosing and sending a good review to M Village. We hope you will continue to support M Village and hope to welcome you back to M Village on your next stay. Wish you a happy new day. Best regards M Village Customer Service Department.
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P***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 88 week(s) ago
- Hotel: clean, comfortable, convenient location to move to the center. Very good customer service, suitable for long-term stay. - Staff: friendly, enthusiastic, hospitable. Always offer good service to customers. - Amenities: swimming pool, gym, yoga, sauna, free launry. Nothing to complain about! Worth the experience, ideal place for your trip.
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2 people find it helpful
Accommodation's Reply
11 Oct 2024
Thank you for choosing M Village as your accommodation during the past time. M Village is very happy that you had a comfortable experience while staying at M Village and received good feedback from you. We look forward to welcoming you back to M Village on your next stay. Have a great day.🧡 Best regards M Village Customer Service Department.
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NONG P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 98 week(s) ago
Beautiful hotel, impressed by the professional service style of this place. 5* for the hotel's service and space. The area has many cafes and restaurants.
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1 people find it helpful
Accommodation's Reply
08 Aug 2024
Thank you for trusting and choosing M Village as your place to stay recently. M Village is pleased that you had a comfortable experience while staying at M Village. We look forward to welcoming you back to M Village on your next stay. Wishing you a happy new day. Best regards M Village customer care department.
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Dang Q. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 100 week(s) ago
Great service, beautiful swimming pool, sauna, warm jacuzzi, friendly staff, breakfast is a bit not good, a bit limited.
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1 people find it helpful
Accommodation's Reply
25 Jul 2024
Thank you for trusting and choosing M Village as your place to stay recently. M Village is pleased that you had a comfortable experience while staying at M Village. Your reviews and feedback are greatly appreciated and acknowledged by M Village to continue to improve. We look forward to welcoming you back to M Village on your next stay. Wishing you a happy new day. Best regards M Village customer care department.
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Edwin W. S. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 138 week(s) ago
It's a great hotel, I give my most recommendations. I cut my stay short one day early, the hotel processed immediately without any hassle. The hotel is clean, the staff very friendly. The location is very convenient and quiet. The best hotel for any conference close by. This is my second or third stay, even the concierge remembers and welcomed us when we arrived. Great hotel.
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3 people find it helpful
Sirirung W.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 144 week(s) ago
We were in Hanoi for the conference for 4 days. The hotel ' s Staff are so friendly with good service mind. Room is not so big but clean and comfy. Facilities are OK, small refrigerator, Smart TV with varieties of international channels. Japanese-style toilet is the plus. Good location, not so crowded yet not too far from Huan Kiem lake. From the airport, you can easily go to the hotel by Bus no. 86 (get off at Melia hotel and walk ~400 m).
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Accommodation's Reply
29 Sep 2023
Dear Ms/Mr Sirirung Wongsakul, Thank you for taking the time to share your feedback from your visit to the Hanoi Tokyo Hotel. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members. It is always a pleasure to have you as our guest and on behalf of all team members at Hanoi Tokyo Hotel. We look forward to welcoming you back. Sincerely, Hanoi Tokyo Hotel Team
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