It's normal, generally I don't have much expectation.

A basic hotel, suitable for those who want to save money when visiting Vung Tau City. Note that the spring mattress is weak so it may not be suitable for those who are prone to back pain.

The description of the room has a balcony, clothes dryer, porch corner, hair dryer (not available in the room, had to borrow from the receptionist for a bit, then they asked for it back for another room to use). I also told the owner that I booked a room with a balcony, sand dryer like the description above, and the owner said this is not a 5-star hotel so it doesn't have it (if it doesn't have it, why would you let people book it for nothing?)