p***o

Business

6.7

/10

Reviewed 2 week(s) ago

The room didn't meet expectations. It was a deluxe room, but it seemed standard. There were no towels. Breakfast at 7 a.m. wasn't served. Hopefully, things will improve in the future. The staff was friendly.

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EVA S.

10.0

/10

Reviewed 17 week(s) ago

A recommended hotel for those looking to stay in Merauke. It's affordable, clean, and comfortable. The staff are friendly.

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Accommodation's Reply

26 Apr 2026

Dear Eva S., the Hermasu Merauke Hotel sends its warmest greetings. Thank you for leaving such a positive review. We are delighted to hear that you had a wonderful time at the Hermasu Merauke Hotel. Your satisfaction is our top priority, and we look forward to seeing you again on your next visit. Thank you. Alun. (E-commerce Manager)

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N***i

10.0

/10

Reviewed 40 week(s) ago

The service is excellent and excellent. The rooms are also nice and spacious.

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Accommodation's Reply

26 Apr 2026

Dear Mr./Ms. N*i, Warm greetings from all of us at Hotel Ermasu Merauke. Thank you for your kind review. We are very pleased to know that you enjoyed your stay at Hotel Ermasu Merauke. Your satisfaction is our top priority, and we hope to welcome you back again in the future. Thank you. Alun Ecommerce

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Verified Traveler

6.5

/10

Reviewed 42 week(s) ago

The hotel staff was nice, but when I wanted to get the hotel bill, they weren't there, they said they had to ask for it from the app.

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Accommodation's Reply

02 Oct 2025

Dear,Mr/Mrs. Guest Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it ' s important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best. Thank you. Alun Suwarda. (Ecommerce koordinator).

D***A

Business

10.0

/10

Reviewed 45 week(s) ago

Strategic location close to the main road, close to the city center and favorite tourist attractions, breakfast is provided in the form of boxed rice, because we booked for 6 nights so we were given a free room upgrade

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Accommodation's Reply

02 Oct 2025

Dear,Mr/Mrs. D...A Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it ' s important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best. Thank you. Alun Suwarda. (Ecommerce koordinator).

S***y

Staycation

6.6

/10

Reviewed 62 week(s) ago

I have stayed here many times but this time the room's AC remote control couldn't be used, the TV also couldn't be used and the mattress was 2 beds that were put together and the blanket was only 1 body even though there were 2 people staying. I have asked for it according to the order but was not given a room according to the request stated on the booking voucher 🙏🏻

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Accommodation's Reply

20 May 2025

Dear Mr/Mrs. S***y . Thank You For Choosing Hotel Ermasu Merauke. We do apologize for this inconvenience, we hope for next stay our beloved guest have a great serve experience. Thank you thank you for feed back to us. Thank you. Alun Suwarda. (Ecommerce koordinator).

DIAH E.

9.7

/10

Reviewed 68 week(s) ago

The staff are all friendly, cleanliness is ok, room facilities are ok and the price is friendly.

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Accommodation's Reply

02 Oct 2025

Dear,Mrs. DIAH E. Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it ' s important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best. Thank you. Alun Suwarda. (Ecommerce koordinator).

N***u

8.2

/10

Reviewed 76 week(s) ago

The room is quite comfortable, standard facilities according to the price.

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Accommodation's Reply

02 Oct 2025

Dear,Mr/Mrs. N...u Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it ' s important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best. Thank you. Alun Suwarda. (Ecommerce koordinator).

f***i

Transit

8.1

/10

Reviewed 83 week(s) ago

Service is not up to standard

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1 people find it helpful

r***a

8.5

/10

Reviewed 84 week(s) ago

safe n comfortable all the employees are friendly

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Accommodation's Reply

02 Oct 2025

Dear,Mr/Mrs.r...a Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it ' s important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best. Thank you. Alun Suwarda. (Ecommerce koordinator).

E***h

Transit

5.7

/10

Reviewed 95 week(s) ago

I will not be staying here again.

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3 people find it helpful

Sudjudi A.

Business

8.5

/10

Reviewed 101 week(s) ago

Decent hotel with a price of 320 thousand. You can check in early, the AC is cold, the hot shower is ok, there is a coffee/tea maker, but unfortunately the room WiFi and TV are not optimal. And there are no free hotel airport pick-up and drop-off facilities even though the advertisement does. Workers renovating hotel buildings stop at 17.00. For guests' comfort in resting.

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1 people find it helpful

D***y

10.0

/10

Reviewed 108 week(s) ago

Great service and the servicer is very good and nice. I like taking the downstairs room because I can use Netflix.

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D***y

9.7

/10

Reviewed 108 week(s) ago

Great service and the servicer is very good and nice. I like taking the downstairs room because I can use Netflix.

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Accommodation's Reply

27 Jun 2024

Dear Mr. D***y, Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it ' s important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best. Thank you Alun Suwarda (Ecommerce koordinator)

N***o

6.6

/10

Reviewed 116 week(s) ago

Not recommended to stay here, because the receptionist is not on standby and the hotel is noisy.

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Accommodation's Reply

25 Apr 2024

Dear Mr. N***o. Thank You For Choosing Ermasu Hotel Merauke. We do apologize for this inconvenience, we hope for next stay our beloved guest have a great serve experience. And thank you for feed back to us. Thank you. Alun Suwarda. (Ecommerce koordinator).

E***n

10.0

/10

Reviewed 122 week(s) ago

The best hotel is probably just that the TV in the room is about time to be given a 32 inch size and suggestions to add cable TV broadcasts in the room.

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LEONARDO F. O.

6.3

/10

Reviewed 133 week(s) ago

Kali ini pelayanan di Hotel Ermasu kurang baik padahal saya nginap 3 hari 2 malam. Contohnya tidak ada tisu maupun air mineral di atas meja selama 3 hari dan kloset yang sudah rusak. Showernya juga sudah rentang rusak.

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Anton Kosay

6.6

/10

Reviewed 133 week(s) ago

Resepsionis yang wanita kurang ramah dan profesional, KTP atau SIM tidak bisa di foto copy seperti hotel-hotel pada umumnya karena harus ditinggalkan sebagai jaminan sampai check out.

2 people find it helpful

pariyanto

9.1

/10

Reviewed 147 week(s) ago

Hotel favorit untuk sekedar transit menunggu penerbangan. Murah dan cukup nyaman. Air lancar. Di depan ada kios 24 jam. Tiap transit menginap di sini. Staf ramah & sangat membantu termasuk yang kemaren booking di aplikasi ternyata salah tanggal check in. Dari staf hotelnya langsung dibantu untuk konfirmasi ke pihak agen online. Jempol buat staf hotelnya

1 people find it helpful

Accommodation's Reply

16 Oct 2023

Dear Mr. PARIYANTO, Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it 's important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best. Thank you. Alun Suwarda. (Ecommerce koordinator).

Dewi S.

9.4

/10

Reviewed 151 week(s) ago

The place is clean, nice, also comfortable 😍

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Accommodation's Reply

02 Sep 2023

Dear Mrs. dewi somar, Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it 's important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best. Thank you. Alun Suwarda. (Ecommerce koordinator).

Hotel Ermasu Merauke

Overall Ratings & Reviews Hotel Ermasu Merauke

8.1

8.0

8.0

8.3

8.2

Traveler Reviews Hotel Ermasu Merauke