Mila K.

6.8

/10

Reviewed 5 day(s) ago

So far, it's comfortable, but there are two downsides: no hairdryer or minifridge. Having one would be great, as we needed it after soaking in the water to dry our hair and to keep drinks cold. Everything else is fine, and the staff are all friendly.

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E***a

Staycation

8.5

/10

Reviewed 5 day(s) ago

Comfortable for family relaxation and close to the Lembang area.

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Fariz P.

Staycation

10.0

/10

Reviewed 7 day(s) ago

It was an amazing stay at the Blackbird Hotel. Highly recommended for a staycation in Bandung.

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Chelsea S.

9.3

/10

Reviewed 2 week(s) ago

Love everything! The bathroom is dirty, unkempt, and full of ants.

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Accommodation's Reply

10 Aug 2026

Hello Chelsea, we are aware that there are still some areas of our service that we can improve, so we greatly appreciate your feedback regarding Blackbird. We will definitely take your suggestions into consideration to improve our service in the future. Our managers are always ready to resolve any issues you may have. We hope to welcome you again next time! #LivingWithMaja

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L***a

Leisure

9.0

/10

Reviewed 4 week(s) ago

To be honest, I followed gmaps and got lost on the way to the hotel. I wish I could reset the gmaps to show me the right way to the hotel. Luckily, I got the hotel's contact number and was guided by the very friendly staff (really appreciated it). Besides the staff's friendliness, I also really liked the spaciousness and atmosphere of the room and the hotel restaurant, which was very pleasant. For breakfast, there wasn't much variety and it wasn't very appealing. The water in the bathroom was very weak, just a trickle. I didn't understand how to wash my hair, so I had to wait a while to take a shower. Hopefully, this can be an input for suggestions for improvements to the toilet, thank you ❤️

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Accommodation's Reply

10 Aug 2026

Hello! We understand there are still some areas we can improve in terms of maintenance, so we greatly appreciate your feedback regarding the Blackbird. We will use your suggestions to learn from and improve in the future. We look forward to welcoming you again next time! #LivingWithMaja

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A***h

10.0

/10

Reviewed 6 week(s) ago

Overall, it was good, but yesterday, we had to wait a while for the room to be ready, even though we had already confirmed it. We didn't check in until after 3:00. But the staff were all great.

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Accommodation's Reply

19 Jul 2026

Hi Maya, thank you so much for taking the time to write a review for Blackbird. We are delighted to hear that you had a wonderful time here, and we will continue to strive to create excellent experiences for our guests. We hope to welcome you again next time! #LivingWithMaja

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Aldebaran

8.8

/10

Reviewed 8 week(s) ago

Stayed here for 2 nights. I was a bit surprised to find the apartment right in front of the place (near the drop-off location). But it was still comfortable. However, if you're a light sleeper, I recommend using earplugs or choosing a room or apartment inside. The rest of the room was very nice, I think it's even better than the photos of the bed and living area. The toilet was okay. Overall, I recommend it, and I would stay again, but I'd save up or get a villa.

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2 people find it helpful

Accommodation's Reply

25 Jun 2026

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Leni A.

10.0

/10

Reviewed 8 week(s) ago

I was so happy to have a staycation at the Blackbird Hotel. There's a traditional market at night, so I didn't have to leave the hotel to find food. The food was all delicious, too. The best. I'll be back again.

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Accommodation's Reply

25 Jun 2026

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F***i

Leisure

9.4

/10

Reviewed 15 week(s) ago

From the service to the rooms, everything was perfect.

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2 people find it helpful

Accommodation's Reply

25 Jun 2026

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M***i

8.5

/10

Reviewed 15 week(s) ago

The place is quite comfortable, the rooms are quite clean, it's easily accessible on the roadside, and the service is pretty good. I only booked a room with a balcony, but this one didn't. The ambiance is quite pleasant, and it's away from the crowds. Breakfast is a buffet and quite tasty. 7/10.

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Accommodation's Reply

25 Jun 2026

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I Made B. B.

Leisure

9.4

/10

Reviewed 19 week(s) ago

The staff was friendly, the best place to stay and take a rest from the city 🙌

2 people find it helpful

Accommodation's Reply

25 Jun 2026

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Verified Traveler

10.0

/10

Reviewed 19 week(s) ago

The staff is nice, friendly, the hotel is comfortable, very clean.

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Accommodation's Reply

25 Jun 2026

Hi Maya, thank you so much for taking the time to write a review for Blackbird. We are so happy to hear that you had a wonderful time here, and we will continue to strive to create memorable experiences for our customers. We hope to welcome you again next time! #LivetheLifewithMaja

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D***a

Leisure

7.2

/10

Reviewed 19 week(s) ago

The room smelled musty, and the bed and pillows were damp. It would be nice if the photos on the platform matched the real thing. I booked a room with a jacuzzi/bathtub, but when I got the room, it didn't.

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3 people find it helpful

Accommodation's Reply

25 Jun 2026

Hello! We understand there are still some maintenance issues we can improve, so we greatly appreciate your feedback regarding Blackbird. We will definitely use your suggestions to improve our service in the future. We look forward to welcoming you again next time! #LivingWithMaja

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Sidik N.

Staycation

10.0

/10

Reviewed 20 week(s) ago

Overall it's good, but there's no elevator, so those who get a room on the second floor have to carry their suitcases up the stairs.

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1 people find it helpful

Accommodation's Reply

25 Jun 2026

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K***u

10.0

/10

Reviewed 26 week(s) ago

Everything is very good, but the food is the best, you must try the food at the restaurant, breakfast is also good, besides breakfast, you can also have lunch and dinner at the restaurant, the jacuzzi is spacious enough for a group, all the staff are also fast and friendly.

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3 people find it helpful

Accommodation's Reply

26 Feb 2026

Dear Valued Guest, Thank you for taking the time to review Blackbird Hotel. We are delighted to hear that you had a wonderful experience, and we are committed to creating even better experiences for our guests in the future. We look forward to welcoming you again next time! #LivetheLifewithMaja

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andika c. d.

Staycation

10.0

/10

Reviewed 26 week(s) ago

It was a cool and wonderful stay, in a drum-shaped room and a garden hut. It was amazing. The downside is the small pool, and if you swim during hut hours, it's not nice to be watched by people like they're watching ondel-ondel.

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2 people find it helpful

Accommodation's Reply

26 Feb 2026

Hello Andika, thank you so much for your kind review. We are delighted to hear that you enjoyed your stay in the drum-shaped room and the garden breakfast atmosphere. Our concept is to provide a special and memorable experience. Regarding the pool appearing small and being close to the breakfast area, we understand this inconvenience, especially during the rather busy breakfast time. This feedback is very valuable for our future evaluations, particularly concerning the layout of the space and the comfort of guests swimming. Thank you again for sharing your honest experience and expressing your continued appreciation. We hope to welcome you back again for an even more comfortable and enjoyable experience.

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Marwan

5.0

/10

Reviewed 26 week(s) ago

I booked a standard room, and the picture showed a room with a bathtub. I was given a completely different room than the one pictured, with no bathtub. Disappointed.

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5 people find it helpful

Accommodation's Reply

26 Feb 2026

Hello Marwan, Thank you for your feedback. We apologize for your disappointment regarding the discrepancy between the room photos and the bathroom amenities. We understand that photos are one of the key factors in booking, so when reality differs, it can be disappointing. We need to inform you that in some cases, photos displayed on online hotel booking websites (OTAs) may come from third-party content, which may not always be entirely accurate or may be mixed with photos of different room types. However, we do not want to use this as an excuse. We remain responsible for ensuring that the information displayed is accurate and not misleading. We will work with the OTAs again to ensure that the photos and descriptions of each room type are accurate to prevent this from happening again in the future. We apologize again for this inconvenience and thank you for helping us investigate. We hope to have the opportunity to provide you with a better stay experience in the future.

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Verified Traveler

9.4

/10

Reviewed 26 week(s) ago

I have stayed at this hotel several times since 2021, which says a lot about how comfortable and enjoyable it is. This stay was just as pleasant as always. Just a small note for room 328—the mattress is starting to feel quite hard, and it seems like some of the springs may no longer be functioning properly. It might be time for a replacement. Thanks, Blackbird.

2 people find it helpful

Accommodation's Reply

26 Feb 2026

Dear our beloved guest, We acknowledge that there are some maintenance issues that we should fix. Therefore, we are very thankful for your input of Blackbird Hotel. We will definitely learn from your input to serve our customers better next time. Hopefully we can meet again on the next visit! #LivetheLifewithMaja

I***a

8.4

/10

Reviewed 28 week(s) ago

Overall the hotel is good.. it's just that the room's AC wasn't working properly, so we requested to move rooms, but it turned out that the only available room with the same type was a twin bed☹️

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1 people find it helpful

Accommodation's Reply

16 Feb 2026

Dear Gentlemen/Ladies, We apologize for any inconvenience caused. We understand that there are some areas of air conditioning maintenance we can improve, and therefore we greatly appreciate your feedback regarding Blackbird Hotel. We will certainly use your suggestions to improve our services in the future. We hope to welcome you again next time! #LiveWithMaja

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Dwi P.

Staycation

10.0

/10

Reviewed 29 week(s) ago

The service is very good, but the order from the medium application has a bathtub, but the order that came to the hotel was without a bathtub, the hotel is very good.

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1 people find it helpful

Accommodation's Reply

02 Feb 2026

Hello Kak, thank you for sharing your experience 🙏 We're glad to know our team was able to assist you efficiently. Regarding the discrepancy in room details from your Traveloka booking, it's true that in some cases system errors on the platform may occur, causing the information entered into our system to differ. However, we always strive to help and find the best solution, considering room availability at the time of check-in. Thank you for your understanding, and we hope to welcome you back again soon.

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Blackbird Hotel Bandung

Overall Ratings & Reviews Blackbird Hotel Bandung

8.6

8.8

8.4

8.6

8.7

Traveler Reviews Blackbird Hotel Bandung