Overall Ratings & Reviews Kimono Hotel managed by Dafam

The room doesn't match the photo, it's not clean, the toilet is dirty 😢.

Hi Kimono Hotel, please fix it again, if it really can't be better, you don't need to post it on online bookings. Really disappointed. First, entering the lobby was really dirty, smelled of animal feces, plus there was no receptionist on standby, ouch, plus the room was super scary and really bad. Inside facilities don't work. For example, the TV, refrigerator, telephone and bathroom are clogged. In the corridor it smells musty + cigarette smoke. I swear this isn't worth it. But again, it depends on each one. I'm sorry I can't give you a photo, because when I got there I just kept turning back and forth, in the end I couldn't sleep there.

Unprofessional management, dirty room, no hot water, very unpleasant stay. Manager promised to give refund but no feedback afterwards.

Dirty hotel towels forget the point is ugly.

It's sad to check in at 10:30 p.m., the intention is to just sleep because the intention is to check out early because it's too late to arrive in Bali, if there's a 2-star hotel problem, it doesn't matter, do you know what the standards are? But if there are problems with cleanliness, plumbing and ventilation, please the management, this is killing yourself selling in the application. Sorry, just now I just checked out, just left, too emotional to complain.

The room is very dirty like a haunted house, dirty soap, no ac, no cold, sticky floor.

Can't check in because the hotel is not decent and the rooms are not decent.

Strategic location. The hotel is comfortable. All the hotel team were very friendly. 👍.

Hotelnya terlihat kurang dirawat, AC di kamar netes air.

Mantap deket bandara, kamar bersih dan wangi.

Hospitality ny bgs..pegawainy ramah dan sopan hny saja perlu diperhtikn lagi prsiapan ny untuk tamu yang akan datang dan juga kbrsihn kmrnya

I really enjoyed my holiday in Bali, in the hotel kimono I stayed, there were some flaws in the room, the sheets and bed were not very clean, there was sticky dirt in the blanket, the big shower didn't work, the water spray in the toilet was also water it's very small, make sure again that the cleanliness of the room is prioritized for the convenience of guests, so far for a pleasant stay.

The cleanliness of the hotel rooms should be greatly improved

The hotel is being renovated, the rooms all smell musty, the air conditioner doesn't turn on, the smoker in the guest corridor, check-in is long, the elevator doesn't work, the bathroom exhaust is very noisy. The worst hotels! Bad decision choose this hotel. Like a hotel in the terminal terminal, there are less cockroaches.

Hotel terjelek di Bali, worse experience during holiday family here. Kamar tidak dibersihkan padahal kita nginep 2 malam, alasannya karena tidak dikasih tau ke house keeping. For sure never ever come back here, merusak liburan saja. Nginap di sini seperti mimpi buruk, kok bisa hotel begini muncul.

Lack of staff and it is necessary to pay attention to room lighting, room cleanliness and motorbike parking, there is no canopy so that it is exposed to heat and rain.

I used to stay at this hotel several times, it was really nice, the rooms were clean, the toilets were clean, and so on. But now it's very different, the room is dirty, the floor is very sticky, the bathroom is dirty, even the holder for the water spray doesn't exist, please improve :).

Far from expectations. From the start the hotel number was not picked up/connected for late check-in. The edc machine broke so I had to go out to the atm. Elevator not working. When I asked the number and the room key was answered, it was already in the room. And the staff brought towels from the receptionist. When entering the hallway on the 3rd floor of the tatami area, you can see that some rooms have no doors and look like they were forced to break down. The impression of not being renovated or rehabilitated is still half and unethical seen by guests. Manual key stuck outside. The bathroom is not maintained. Because I was put in the corner of the end. Either the sound from outside or the side of the room. There was the sound of people laughing which woke me up. Even if it's only 3-4 hours of rest. I also called the Whatsapp number that was given at the beginning with the wifi password also not being picked up so I checked out at 6 o'clock on the 8 o'clock plane, lifted my suitcase from the 3rd floor. When there was absolutely no one downstairs, I repeatedly pressed the bell and called.

Creepy hotel like neglected, dirty rooms. The bathroom is also very dirty.

The service is really good, the rooms are clean.