Strategic location where the hotel is at Nagoya Shopping Centre where there is a lot of reflexology centers, spas, and eateries. The hotel also provides 24-hour reflexology services, in-room dining, and breakfast is also good.

The location is busy, but it's a shame there's only one sofa, and it's small. They should have provided two or a sofa bed.

Strategic location, but the room is a shame, it would be better if there was a sofa bed

The hotel was very near to the mall, very comfortable, easy shopping, and very nice. The room service, breakfast, and the staff are very helpful. We enjoyed our stay here.

Good location, good breakfast. Will book again.

Close to the city center, Nagoya Hill Mall behind the hotel

Even though the building seems a bit old, the breakfast choices are plentiful and delicious.

I like the clean room, check-in and check-out are not complicated and you can check-in early which I really like, and the breakfast is worth the price we pay.

A highly recommended hotel in Batam. The most impressive thing is the ablution faucet located near the bathroom shower. It's a small thing, but it's truly special. Delicious food, excellent cleanliness, friendly service, and what else? It's fully equipped. It's also very close to the mall. The best. 🤸‍♂️

The staff is friendly, it's clean, the food is varied and it's close to the mall.

Recommended, strategic location, close to the mall.

The staff is very friendly and easy to coordinate with.

Recommended. Hopefully it will be better in the future.

I really enjoyed my stay there. The staff was friendly, and the food was delicious. You can also go down to the second floor and directly to the Nagoya Hill mall. The hotel is strategically located in the city center. I've stayed there several times and will definitely return.

Friendly staff, delicious food, comfortable rooms. I enjoyed my stay here.

Close to the mall, the food is varied and delicious, the rooms are clean and the staff are friendly.

Definitely will stay here again when visiting Batam

It was a great place to stay, but I believed the television should be more accessible not asking us to log in YouTube and etc..

Even though I initially just asked about something, the receptionist answered and immediately offered assistance. Thank you... 😊🥰

small screen TV with not so user friendly apps, noisy air-con condenser out of room. not enough 3 pin plug points to charge phone battery