8.5
Very Good
From 52 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.8

Meal

7.7

Location

9.0

Service and Facilites

8.4

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Traveler Reviews Valero Grand Suites by Swiss-Belhotel

Number of reviews per page
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40
Customer reviews
Kristinne M.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
Stayed here for the Ayala tACbo half marathon and it was very near the Ayala Triangle Gardens where the starting line was. Very near good cafes as well and lots of restaurants within walking distance. Room was very spacious and clean!
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A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 44 week(s) ago
Nice staff, very helpful, and friendly, room clean, location is good.
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A***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 44 week(s) ago
Nice staff and helpful, room clean, location is good.
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A***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 44 week(s) ago
Nice staff and helpful, room clean, location very good.
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A***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 44 week(s) ago
Nice staff and helpful, room clean, location very good.
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V***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 78 week(s) ago
The bed is too hard, can't fall asleep.
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Jefri
icon-origin-TRAVELOKA
9.1
/10
Reviewed 86 week(s) ago
Nice, pelayanan bagus dan tempat nyaman.
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Wiryawan S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 91 week(s) ago
All the supports for me is excellent. Just maintain that work.
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darwin darwin
icon-origin-TRAVELOKA
6.2
/10
Reviewed 99 week(s) ago
The room was noisy, the AC was very hot, the receptionist was very unfriendly and the process took a very long time.
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Ricky O.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 126 week(s) ago
Ok, clean, only early check-in is not allowed under 12 o'clock.
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Jonel R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 139 week(s) ago
High tier accommodation but cheaper than the other hotels in Makati. Worth it!
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Charmaine J.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 181 week(s) ago
Painful check in process, took a long time. Gave us a different room from what we originally booked and took almost an hour for them to correct it. AC was leaking too. The pillows were hard, I didn't get a good sleep. Will never stay there again.
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Naif A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 200 week(s) ago
My stay was fantastic, everything perfect and highly recommended for all travelers.
+3
2 people find it helpful
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Jaime R. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 233 week(s) ago
The room is cozy and clean. Strict compliance with COVID-19 rules and regulations. 100% recommended!
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Accommodation's Reply
01 Apr 2021
We appreciate the time and effort you have spent to share your valuable comments. We are glad that we have made you feel secure and safe amidst the community quarantine. We look forward to your next visit to Valero Grand Suites by Swiss-Belhotel!
jiiie w.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 235 week(s) ago
Very disappointed with the hotel, there was no notice that if you wanted to stay at the hotel you'd have to use a passport
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Accommodation's Reply
01 Apr 2021
We are sorry to hear that you were disappointed during your stay. Your feedback is highly appreciated and will help us to improve. Rest assured that we will escalate your concern to the department involved. Thank you for staying with us and stay safe!
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Arnov K.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 326 week(s) ago
very nice hotel, nice room and clean loggy as well.
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Erlangga M.
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Backpacking
icon-origin-TRAVELOKA
6.4
/10
Reviewed 334 week(s) ago
Air conditioner was too small for big room. Bed was very very hard. However location was perfect.
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Dolly P.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 335 week(s) ago
I am very satisfied with the friendly service and clean and spacious rooms. All staff are friendly and very helpful. The location is also very strategic, in the middle of a clean city but it's easy to get fast food around the hotel.
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Julinda J.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 339 week(s) ago
Clean rooms and very satisfying service.
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kurniawati e.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
8.8
/10
Reviewed 341 week(s) ago
The location of the hotel is strategic, at the center of the city. And it is very easy to look for food or shop for your personal things. There are several restaurants close to the hotel, such as Vietnamese or Thai, Jollybee (Manila fast food resto), American Burger which open for 24 hrs. And there is 24 hr minimarket, so if you want to buy instant noodle, mineral water, or soap in the middle of night, don't worry! There is shop for you to buy medical too! Overall, the location is very strategic!
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