8.8
Very Good
From 784 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.8

People often mention about The City Hotel
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Staff Friendliness (17)
Bedroom (17)
Ambiance (15)
Bathroom (15)
Taste (15)
Room Space (14)
Variety (13)
Distance to City Center (11)
Accessibility (11)
In-house Restaurant (11)
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Traveler Reviews The City Hotel

Number of reviews per page
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40
Customer reviews
Aerox F.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 day(s) ago
Highly recommended for travelers seeking tranquility and comfort, supported by a delicious and varied breakfast.
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Mona B. E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Love to stay here with nice staff, they’re all so friendly ❤️
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I missed a small fridge in the room for soft drinks to stay cool. Also, the TV channels weren’t that good; luckily, I have an iPad with me. I used one teabag, but it was never refilled. A small towel in the bathroom would have been nice. These are some recommendations. I had a nice stay.
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J***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It's a fun place to be. When you need peace and a different work environment, The City Hotel is the perfect choice. It's comfortable, clean, has a great view, and the restaurant is especially great. 👍👍 #recommended
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M***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Finally a good hotel in Kota Ambon, worth the money. Not pretentious and clean. Good shower. Staff is helpful and friendly, from receptionist to bellboy, to cleaners, to waiters/waitresses.
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Y***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Good service, improve facilities.
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S***m
icon-origin-TRAVELOKA
7.2
/10
Reviewed 13 week(s) ago
It could be better. The room smelled of cigarettes at certain times and also had a strong durian smell. Perhaps the air circulation was from neighboring rooms. The light in the middle of the room didn't work. There were very limited power outlets in the room. The internet connection was poor and frequently down. The breakfast menu was very satisfying. I might return if there were new testimonials from other customers about the improvements.
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1 people find it helpful
F***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel staff was friendly and helpful with the check-in & check-out process.
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1 people find it helpful
F***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
The hotel's location is strategic and easily accessible by public transportation. The facilities are commensurate with the price.
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F***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
The hotel's location is quite strategic and easily accessible by public transportation. The price is quite commensurate with the hotel's facilities.
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A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The hotel staff are friendly, efficient, and clean. The hotel views are very beautiful.
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E***s
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Clean rooms, friendly service, nice rooftop cafe, pretty good food.
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D***y
icon-Transit
Transit
icon-origin-TRAVELOKA
6.9
/10
Reviewed 25 week(s) ago
After several years, the hotel needed maintenance. Many of the HPL layers were peeling, and the water in the shower and toilet had a very low flow, like a drizzle.
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Andi O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Clean rooms, good service, strategic location.
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Sylvia I. E.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
Nice hotel. It's on a busy road, though. The staff is great. The rooftop restaurant is fantastic. The food is delicious and there's plenty of choice. There aren't many sockets, so it's inconvenient if you want to charge devices.
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M***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
The hotel is quite good but needs improvement.
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1 people find it helpful
A***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
I've stayed here three times. The staff is friendly and helpful, the breakfast is varied, the rooms are comfortable, and it's worth the price. I'll definitely be back.
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1 people find it helpful
F***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 45 week(s) ago
A pleasant experience, the hotel provides stairs as an alternative to the elevator with a unique design, views from the rooftop restaurant..
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1 people find it helpful
V***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 46 week(s) ago
Very satisfying, the hotel is relatively new, the staff are friendly, the breakfast menu is varied and delicious.
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V***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 46 week(s) ago
Very satisfying with a varied breakfast menu selection and delicious taste.
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1 people find it helpful
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