7.5
Pleasant
From 188 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.6

Meal

7.6

Location

8.1

Service and Facilites

7.6

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Traveler Reviews OYO 927 Carina Hotel

Number of reviews per page
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40
Customer reviews
Mahardhika F.
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6.0
/10
Reviewed 164 week(s) ago
Insolent hotel, I ordered 2 twin rooms at a price of 188,000 until check-in time, it was explained that the price of 2 twin rooms was 475,000.
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1 people find it helpful
Yalina O.
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6.5
/10
Reviewed 164 week(s) ago
Sorry in advance, but you should prepare more funds when staying here, because they charge an additional 100% of what you paid for the wrong price. When Qt is far away and tired of the road, it is very inconvenient if you have to find another hotel. The condition of the hotel is quite clean, the hotel is old, with improvised conditions. There is no cupboard, the bathroom door handle is broken, the hot water is a bit fussy. But the officers are willing to help,
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1 people find it helpful
M
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6.0
/10
Reviewed 171 week(s) ago
Management is not clear, price changes are not upgraded in the application. The room is standard.
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Accommodation's Reply
16 Jun 2022
We apologize for the inconvenience. We have recorded your experience this time. Rest assured, we will work in the future to ensure a pleasant stay with us. Greetings, Amelia.
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Anwar N.
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6.5
/10
Reviewed 173 week(s) ago
Why did the price change but why didn't confirm to the tenant.
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3 people find it helpful
Febriyanto E.
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8.5
/10
Reviewed 187 week(s) ago
The room is equipped with a fan, the hot water is normal.
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1 people find it helpful
Wahyudi P.
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6.0
/10
Reviewed 208 week(s) ago
The mattress is not thick enough. Not like in a hotel.
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Hermawan S. N.
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6.0
/10
Reviewed 208 week(s) ago
Pelayanan kurang baik & soal selimut kotor sedikit masa kena charge? Apa bukannya sudah termasuk biaya menginap.
1 people find it helpful
Ferdyan A.
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9.7
/10
Reviewed 222 week(s) ago
Ya menyenangkan, tempatnya dekat dengan segala wisata yang ingin dituju tempatnya realistis.
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Lamhot F S Sinaga
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6.0
/10
Reviewed 233 week(s) ago
Dirty floor, wood chips, cramped bed, cramped room and no bag hanger or jacket, no mineral water provided and Oyo's signature toothbrush & toothpaste equipment. hot water initially was not available to tomorrow there was. Very narrow, it doesn't deserve to be called a difficult hotel to move
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Accommodation's Reply
15 Mar 2021
Sorry for the inconvenience, Lamhot. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Dewi!
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Dyajeng T. R.
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8.5
/10
Reviewed 233 week(s) ago
it & apos; s pretty comfortable staying at Oyo Carina. if in terms of the mattress it is still okay, the standard is ok. but right when I want to take a shower, there are no toiletries, fortunately there are towels. So if you want to stay at Oyo Carina, you have to bring your own bathroom. and in this Oyo Carina room there is no air conditioner or fan. but KEEP COLD even though there are no 2 things. there is WiFi, I just forgot to ask for the pasw so I can't enjoy the facilities hehe. in the room there is a plug for charging the cellphone. for hot water there isn & amp; # 39; t there but the water is hot when you want to take a shower, so it & apos; s pretty good for bathing. the room is not too soundproof, because people just take a shower and hear haha. all psti have pluses and minuses, but back to us, why did we choose this inn. thank you ♥ ️😊
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3 people find it helpful
Accommodation's Reply
15 Mar 2021
Thanks for sharing your valuable feedback with us, Dyajeng! Your feedback is really important for us so that we can put in our best efforts and work upon the areas of improvement. Regards, Bayu!
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Gita Z. I.
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8.5
/10
Reviewed 234 week(s) ago
the atmosphere is calm and beautiful, in the middle of mountains and rice fields 🤗
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Accommodation's Reply
10 Mar 2021
Hi Gita, Thanks for your amazing words of appreciation. Have a wonderful day! Regards, Reza!
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Gandi S. S.
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9.7
/10
Reviewed 236 week(s) ago
Very nice mountain places, good and fast service through Traveloka, but check in to the hotel, immediately confirm fast, good location, want to go there again 🙏😁
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Accommodation's Reply
10 Mar 2021
Thank you so much for the wonderful rating, Gandi. We will be working even harder to make your stay memorable. Regards, Indah!
Suyanto Suyanto
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6.0
/10
Reviewed 249 week(s) ago
In the room there are no toiletries, mineral water, then the bathroom door with a large hole in the stuffy room. Hot water cannot be used, there are no hangers to put clothes, sink water smells bad. The rest, overall, I am very happy.
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2 people find it helpful
Merah A. P.
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8.7
/10
Reviewed 250 week(s) ago
Not bad for that cheap price.
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2 people find it helpful
Ria K.
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6.6
/10
Reviewed 250 week(s) ago
The room is good, but the bathroom door is broken and cannot be closed.
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Syarifa
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9.7
/10
Reviewed 256 week(s) ago
Kamar dan toilet bersih. suasana aman dan nyaman. parkiran luas. tempat banyak spot foto. sukses selalu.
1 people find it helpful
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Rani N.
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9.7
/10
Reviewed 259 week(s) ago
Not bad even though there is no fan.
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1 people find it helpful
Andreas N.
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5.7
/10
Reviewed 262 week(s) ago
Broken bathroom door in both rooms, uncomfortable atmosphere.
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Retno E.
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6.8
/10
Reviewed 263 week(s) ago
The hot water is not stable, there is no wifi, there is no mineral water.
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1 people find it helpful
Faisal T.
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4.5
/10
Reviewed 267 week(s) ago
How brazen the check-out service. We were told to wait so that the room was checked first for anything missing or not. Indeed, we are thieves, even if I am the one who loses or destroys, it will not replace ten times. But when our belongings were left behind, they were not reminded, I just realized that my things were left out on the road. Very dissatisfied.
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14 people find it helpful
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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