8.6
Very Good
From 5,775 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.8
Meal
8.4
Location
8.6
Service and Facilites
8.7
People often mention about Primebiz Hotel Surabaya
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Bedroom (99)
Staff Friendliness (98)
Room Space (91)
Bathroom (89)
Hotel Area (82)
Accessibility (77)
Ambiance (76)
Wifi (71)
Surroundings (68)
Distance to City Center (66)
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Traveler Reviews Primebiz Hotel Surabaya
Number of reviews per page
20
40
Customer reviews
L***a
10.0
/10
Reviewed 2 day(s) ago
The staff is very friendly and honest, if there is a room according to the request, they will help you move it, very satisfied with the service and very clean.
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RR
R Ratna D.
Staycation
9.7
/10
Reviewed 3 day(s) ago
Hotel staff are friendly at check in & check out.
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E***d
Leisure
9.1
/10
Reviewed 4 day(s) ago
Always stay here when visiting Surabaya, just during my last stay the Wi-Fi was not good somehow.
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M***d
Staycation
10.0
/10
Reviewed 5 day(s) ago
Overall good. Clean. Neat. Comfortable.
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ZM
Zufar M. M.
10.0
/10
Reviewed 2 week(s) ago
Spacious rooms and close to town and easy access.
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1 people find it helpful
T***a
9.4
/10
Reviewed 2 week(s) ago
stayed here several times in Surabaya. The place is comfortable.
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t***h
Leisure
8.5
/10
Reviewed 2 week(s) ago
Spacious room can fit a bicycle & still have space
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Y***i
Business
10.0
/10
Reviewed 3 week(s) ago
Cozy place to stay not far from town. Close to indomart & alfamart, very near to restaurant and cafe also traditional food.
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Accommodation's Reply
20 May 2025
Warm greetings from PrimeBiz Hotel Surabaya!
Thank you for your positive review. We are looking forward welcoming you again at PrimeBiz Hotel Surabaya/ in the future!
RY
Rita Y.
9.4
/10
Reviewed 3 week(s) ago
Have stayed here several times and all are satisfactory. Would like to come back here again.
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Accommodation's Reply
20 May 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for your next arrival!
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RR
Raden R. O.
10.0
/10
Reviewed 3 week(s) ago
A place to stay while on business in Surabaya, the place is clean and comfortable, not noisy from the road.
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1 people find it helpful
Accommodation's Reply
20 May 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for your next arrival!
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f***r
10.0
/10
Reviewed 3 week(s) ago
Comfortable hotel for a staycation
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Accommodation's Reply
20 May 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for your next arrival!
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Nk
Nunuk k.
9.4
/10
Reviewed 3 week(s) ago
Actually the facilities and atmosphere are comfortable, but the check-in process is long. Waited almost 1 hour before being able to check in.
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Accommodation's Reply
20 May 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We apologize for the inconvenience you have experienced. This is a very valuable input for improving the quality of our services/products. We are always waiting for your return! We assure you that this will not happen again. We are always waiting for your return!
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SA
Sulistiyo A.
Leisure
10.0
/10
Reviewed 3 week(s) ago
The staff is friendly, the hotel is clean, there are lots of places to eat around the hotel, great.
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U***i
Business
10.0
/10
Reviewed 4 week(s) ago
The hotel staff are all friendly, they are quick to respond if you need help, there are no shortcomings, clean, neat, fragrant, comfortable, safe
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DA
Devita A. S.
Staycation
8.2
/10
Reviewed 4 week(s) ago
Helpful staff and clean, comfortable, fragrant rooms, I love staying here.
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Accommodation's Reply
13 May 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for the next arrival of Mrs. Devita A. S!
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B***r
9.4
/10
Reviewed 4 week(s) ago
The room is large, clean, there is a refrigerator, cold AC, and everything is complete, it's a pleasure to stay here, close to the terminal, airport, and city center.
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1 people find it helpful
Accommodation's Reply
13 May 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for your next arrival!
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E***d
10.0
/10
Reviewed 4 week(s) ago
Always stay in here everytime visiting Surabaya.
2 people find it helpful
Accommodation's Reply
13 May 2025
Warm greetings from PrimeBiz Hotel Surabaya!
Thank you for your positive review. We are looking forward welcoming you again at PrimeBiz Hotel Surabaya/ in the future!
R***a
8.8
/10
Reviewed 4 week(s) ago
The room is very spacious, there is a fairly large and very functional work desk. Good facilities for a room at a very affordable price. Suitable for business trips
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Accommodation's Reply
13 May 2025
Warm greetings from PrimeBiz Hotel Surabaya! Thank you for choosing PrimeBiz Hotel Surabaya as your place to stay. We are very happy to receive a positive review. We are always waiting for your next arrival!
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R***a
Staycation
8.5
/10
Reviewed 4 week(s) ago
It's a great deal for a room in this rate/ price. The room facilities is beyond my expectation, it's very complete. The location is good, but still far from the city center. A very reccommended place to stay for bussiness trip or leisure
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Accommodation's Reply
13 May 2025
Warm greetings from PrimeBiz Hotel Surabaya!
Thank you for your positive review. We are looking forward welcoming you again at PrimeBiz Hotel Surabaya/ in the future!
HJ
Husniawan J.
Business
10.0
/10
Reviewed 4 week(s) ago
Happy there always stay there when in Surabaya, the food is delicious and the service is good also the hotel staff is very friendly. Thank you Prime Biz.
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Number of reviews per page
20
40
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