7.8
Pleasant
From 140 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.7

Meal

7.4

Location

7.9

Service and Facilites

7.5

People often mention about Luxury Margonda Residence 3 & 5
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Distance to City Center (2)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
Ambiance (1)
Bedroom (1)
Bathroom (1)
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Traveler Reviews Luxury Margonda Residence 3 & 5

Number of reviews per page
20
40
Customer reviews
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.1
/10
Reviewed 21 week(s) ago
Shower jet has no tap. Sink is clogged. Check-in/check-out price information is incorrect. Very disappointed.
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S***A
icon-origin-TRAVELOKA
5.4
/10
Reviewed 44 week(s) ago
The room is not clean, the sink is leaking, the refrigerator is dirty and does not work. In the bathroom, what is provided is not bath soap but hand soap.
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3 people find it helpful
G***l
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 53 week(s) ago
Room facilities need to be considered and improved: wardrobe, bed cover + pillows. Room cleanliness etc.
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2 people find it helpful
Ferry L. L. S.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 94 week(s) ago
The information is not clear. I think the price stated on the application is for 12 hours because there is a time statement. It turned out that it only took 3 hours, in the end I had to add 100 thousand.
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8 people find it helpful
Accommodation's Reply
14 Nov 2023
Greetings, Mr. Situmorang Ferry. Actually, it's not clear or you didn't read, the choice of room type is clearly written on the room type and the description is clear. It's best before you make an order to read the type of room you choose, don't just look at the cheap price without reading the type of room you ordered. Thank You.
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Diah K.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 103 week(s) ago
Very difficult to contact the staff, bad experience.
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4 people find it helpful
Mia A.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 128 week(s) ago
In the photo you can see that there is a swimming pool facility, but when asked there the swimming pool cannot be used for those who stay daily, it should be noted, knowing like this it's better for me to stay somewhere else.
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5 people find it helpful
Accommodation's Reply
15 Apr 2023
This property and photos of facilities existed before the covid outbreak in Indonesia, and the swimming pool user restriction policy was in effect when the covid outbreak entered Indonesia, you should be able to ask before ordering, and I think your money has been returned by Traveloka. Why don't you stay at the hotel?
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didit n.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 201 week(s) ago
I recommend staying here, the place is comfortable and clean.
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4 people find it helpful
Accommodation's Reply
05 Nov 2021
Dear Mr. Didit Thank you for taking the time to give us a rating and review. Your positive review is very valuable for you, to keep trying to provide better service and services Thank you for choosing Luxury Apartments as your accommodation for your stay. We look forward to welcoming you back with our best service. Yours faithfully Luxury Apartment Margonda Residence 3
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Wilda Wilda
icon-origin-TRAVELOKA
9.7
/10
Reviewed 201 week(s) ago
It's nice to be able to stay here busy with family.
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1 people find it helpful
Accommodation's Reply
05 Nov 2021
Dear Mrs. Wilda Thank you for taking the time to give us a rating and review. Your positive review is very valuable for you, to keep trying to provide better service and services Thank you for choosing Luxury Apartments as your accommodation for your stay. We look forward to welcoming you back with our best service. Yours faithfully Luxury Apartment Margonda Residence 3
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Shafira Shafira
icon-origin-TRAVELOKA
10.0
/10
Reviewed 201 week(s) ago
Very comfortable with the family, clean and tidy.
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1 people find it helpful
Accommodation's Reply
05 Nov 2021
Dear Mrs. Shafira Thank you for taking the time to give us a rating and review. Your positive review is very valuable for you, to keep trying to provide better service and services Thank you for choosing Luxury Apartments as your accommodation for your stay. We look forward to welcoming you back with our best service. Yours faithfully Luxury Apartment Margonda Residence 3
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Herawati S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 201 week(s) ago
Great and satisfying. Want to stay there again.
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Accommodation's Reply
01 Nov 2021
Dear Hot Mother Thank you for taking the time to give us a rating and review. Your positive review is very valuable for you, to keep trying to provide better service and services Thank you for choosing Luxury Apartments as your accommodation for your stay. We look forward to welcoming you back with our best service. Yours faithfully Luxury Apartment Margonda Residence 3
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Agus S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 202 week(s) ago
The room is very clean. Fragrant. The AC is very cold and very comfortable. Thank you Traveloka for the recommendation.
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1 people find it helpful
Accommodation's Reply
01 Nov 2021
Dear Bapak Agus Thank you for taking the time to give us a rating and review. Your positive review is very valuable for you, to keep trying to provide better service and services Thank you for choosing Luxury Apartments as your accommodation for your stay. We look forward to welcoming you back with our best service. Yours faithfully Luxury Apartment Margonda Residence 3
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Agus S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 203 week(s) ago
Clean. Comfortable. Safe. The service is very satisfying.
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1 people find it helpful
Accommodation's Reply
01 Nov 2021
Dear Bapak Agus Thank you for taking the time to give us a rating and review. Your positive review is very valuable for you, to keep trying to provide better service and services Thank you for choosing Luxury Apartments as your accommodation for your stay. We look forward to welcoming you back with our best service. Yours faithfully Luxury Apartment Margonda Residence 3
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Yoko Yoko
icon-origin-TRAVELOKA
8.5
/10
Reviewed 205 week(s) ago
The rooms are clean and comfortable. Location is easy to reach.
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2 people find it helpful
Jaka N. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 206 week(s) ago
With a very friendly price, you can get very pleasant facilities. The TV is clear for watching movies outside. Absorbed. The wifi is really fast.
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1 people find it helpful
Jaka N. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 206 week(s) ago
The carpet is clean, fragrant, the sheets and towels are new. The ac is cold. The staff is fast response when checking in. Nice scenery. Make you feel at home. Really 5 stars.
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2 people find it helpful
Dio
icon-origin-TRAVELOKA
8.0
/10
Reviewed 207 week(s) ago
Great service, it's very good.
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1 people find it helpful
Yulmi Monigi
icon-origin-TRAVELOKA
8.5
/10
Reviewed 210 week(s) ago
Untuk keluarga yang dateng dari jauh di sini cocok untuk stay. Kemana-mana dekat. Pelayanannya juga ramah.
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Heriyatno
icon-origin-TRAVELOKA
9.7
/10
Reviewed 210 week(s) ago
Fast service, clean and tidy place 👍
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1 people find it helpful
delan a.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 227 week(s) ago
Bad experience during stay here. Jam 11 sudah disuruh harus check out dan penyampaian bahasanya kurang baik.
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Accommodation's Reply
29 Apr 2021
Please distinguish which one to remind you when you check out by asking to check out, at any hotel or inn every 11.00 noon, the staff will definitely contact guests reminding you to check out or want to extend ...
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Syarifudin B.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 257 week(s) ago
Pelayanannya bad banget, di telpon juga slow respon, orang lobby dan securitynya pada saat check-in malah saling nunjuk untuk cek innya, securitynya juga resepsionis, Kamar juga kotor, pokoknya buruk banget semuanya. Karena saya sudah kecewa dari pas check-in saya check-out di malam hari?
1 people find it helpful
Accommodation's Reply
08 Oct 2020
You look like you just used the application, it's clear when you order that a phone number is listed that you have to call for key acceptance & it's only natural that security directs you to contact .. We always keep the rooms clean, prove if the rooms are dirty photos and upload the evidence ... you also came 6 people with the reason to celebrate birthdays it's also fair if you are detained by security because traveloka provisions are 1 room for 2 people. If you want to celebrate your birthday at home or at the mall, not in an apartment, disturbing other people's comfort ..
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