Overall Ratings & Reviews The Quay Hotel

Traveloka (155)
Other sources (507)
8.8
Very Good
From 155 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.4

Location

9.0

Service and Facilites

8.8

People often mention about The Quay Hotel
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Distance to City Center (5)
Surroundings (5)
Room Space (5)
Staff Friendliness (4)
Bedroom (4)
Bathroom (4)
Accessibility (3)
Wifi (3)
Ambiance (3)
Soundproof (3)
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Traveler Reviews The Quay Hotel

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Customer reviews
Faizal H.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The room was very clean and surprisingly spacious for a budget hotel, making it comfortable enough for a short stay. It offered good value, especially considering the central location. The staff were all very friendly, informative, and helpful throughout my stay. They were easy to approach and always ready to assist, which made the overall experience smooth and hassle-free. One of the biggest advantages of this hotel is its strategic location. It’s very close to Clarke Quay, Boat Quay, and Raffles Place, with plenty of culinary options nearby. Overall, it’s a great choice if you’re looking for a clean, well-located budget stay in Singapore.
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G***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Convenient room to city center can walk without having to wait too long for public transportation
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T***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 43 week(s) ago
The room is big enough for 2 suitcases, really clean, and comfortable to stay. The location is great too, around 5-7 minutes from Raffles Place and The Clark Quay MRT.
1 people find it helpful
L***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 48 week(s) ago
service is ok but the hotel is extremely small and the toilet is quite inconvenient🥲 ncl 2* hotel is like this so it's guaranteed. If anyone plans to book, remember to note that breakfast is 16sgd, not free and not served in the hotel
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Le Duy N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 53 week(s) ago
The Quay Hotel boasts a prime location in the heart of Singapore’s Boat Quay district, just a short walk from the Singapore River, Clarke Quay, Raffles Place, and Marina Bay. For tourists and business travelers alike, the central positioning makes it easy to explore both cultural attractions (like the Asian Civilisations Museum) and corporate centers. Access to public transport is excellent, with Clarke Quay MRT Station and Raffles Place MRT Station nearby. Rooms & Comfort: 8.5/10 Rooms at The Quay Hotel are compact but thoughtfully designed to maximize space. They feature modern décor with essentials like air conditioning, flat-screen TVs, and free Wi-Fi. While the superior and deluxe rooms are suited for solo travelers or couples, they might feel a bit tight for those staying longer or with large luggage. Some rooms offer river or city views, which can be a bonus. Pros: Comfortable beds with quality linens Daily housekeeping In-room safe, tea/coffee facilities Cons: Small room sizes (especially entry-level categories) Limited soundproofing in some areas Cleanliness: 9/10 Cleanliness is generally well-maintained, with staff providing daily tidying services and attention to detail. Bathrooms are modern and clean, with walk-in showers and essential toiletries provided. Service & Staff: 9/10 Guests frequently highlight the friendly and helpful staff, who are attentive at reception and quick to offer tourist tips or help with transport arrangements. While the hotel doesn’t offer concierge services, the front desk is usually responsive and courteous. 🍽️ Dining & Amenities: 6.5/10 There is no full-service restaurant on-site, but a complimentary breakfast is often included in the booking (usually a simple offering of toast, eggs, and coffee/tea). Given its location, however, guests are surrounded by a rich variety of cafes, bars, and restaurants—particularly in Boat Quay and Chinatown. The rooftop terrace is a small but relaxing spot, offering skyline views—especially nice at sunset. Value for Money: 9/10 The Quay Hotel offers great value for travelers looking for an affordable, centrally-located stay in Singapore. Prices are competitive for the area, especially considering the proximity to landmarks and the business district.
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Jenny C.
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Transit
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8.5
/10
Reviewed 58 week(s) ago
It’s really good for solo travel. The room is spacious, and there are a lot of restaurants and bars surrounding it, and it's 2 minutes to Minimart. Just in front of the hotel, there’s a shuttle bus and a 15-minute walk to Merlion Park.
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Muhammad R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 63 week(s) ago
Very strategic location, bus stop right in front
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1 people find it helpful
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 68 week(s) ago
Stay for Seventeen concert 2025, the room was great, a lil bit small for 2 people but decent size overall. The bus stop in front of the hotel will bring you to famous Champion Bolo Bun & Queic Olivia cheesecake with just one bus away. MRT station kind of far for about 8 minutes to Clarke Quay MRT station. Gonna stay here again next time I come to Singapore.
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T***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 69 week(s) ago
The location of the Quay Hotel is quite strategic, located near the office arcade only 5 minutes walk and China town only 15 minutes walk. The bus stop is located right in front of the hotel, making it very easy for transportation. In addition, this location is easy to find food, there are restaurants from cheap to expensive prices.
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1 people find it helpful
s***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 89 week(s) ago
Great location, clean room and nice staff.
1 people find it helpful
g***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 101 week(s) ago
Staff hotel ramah & very helpfully.
1 people find it helpful
w***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 112 week(s) ago
ข้อดี - ตั้งอยู่ใกล้สถานี Clark Quay และสามารถเดินไปสถานี Chinatown ได้ มีป้ายรถเมล์อยู่หน้า รร. - แม่บ้านทำความสะอาดทุกวัน สามารถขอเปลี่ยนผ้าเช็ดตัวได้ - มีตู้เย็น ทีวี ไดร์เป่าผม แชมพู สบู่เหลว ชุด kit บางส่วน แต่ไม่มี cotton bud - รร. มีตู้กดน้ำในแต่ละชั้น ข้อเสีย - ผนังห้องไม่กันเสียง ได้ยินเสียงเด็กร้อง แต่มีที่อุดหูให้ - ห้องพักขนาดพอดี แต่อาจจะไม่พอสำหรับเปิดกางกระเป๋าทิ้งไว้ โดยรวมดีค่ะ
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2 people find it helpful
Utari
icon-origin-TRAVELOKA
9.7
/10
Reviewed 120 week(s) ago
Hotelnya sangat nyaman, dekat dengan pusat kota, ini daerah perkantoran gitu tapi dengan objek turis juga, tepat di depan hotel adalah bus station. Kamarnya bersih, setiap hari dibersihkan, pegawainya ramah juga, ada air minum free refill dispenser di lorong. Nyaman. Tidak berisik.
2 people find it helpful
JONY JONY
icon-origin-TRAVELOKA
9.1
/10
Reviewed 123 week(s) ago
Great location, room was clean.
1 people find it helpful
Ronald Cornelis Valery Louhenapessy
icon-origin-TRAVELOKA
8.5
/10
Reviewed 127 week(s) ago
Comfortable location and near MRT st.
1 people find it helpful
Sathiya C.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 136 week(s) ago
I like it. The room is cleaned every day. There is wifi, there is coffee, tea. In the room there is a refrigerator, a kettle, a hair dryer, a safe, a TV, an electrical outlet, no need to use an adapter. There is a USB port, a shelf, and 2 hangers. no wardrobe The room doesn't keep sound well and the smell of cigarettes can come in. Outside the room there is a drinking water dispenser on every floor. Microwave oven on the 1st floor Orange vending machine in front of the entrance Bus stop in front of the hotel 7-11 next to the hotel A delicious ice cream shop is a little further down the road. The restaurants opposite the hotel are all delicious and inexpensive.//Why are durian prohibited?😂😂
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Songkrod Saenubon
icon-origin-TRAVELOKA
9.4
/10
Reviewed 137 week(s) ago
ห้องพักดีมาก หน้ารรเปนป้ายรถเมล์เลย ข้างๆติด7 อยู่กลางเมือง เดินทางสะดวก ดีเวอร์ ห้องสะอาด แอร์เย็น มีน้ำฟรีให้ด้วย
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Liya M. L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 143 week(s) ago
We really love the location, the halte bus is right after you walk out the hotel. The room is so clean, tidy and comfortable. We'll come back again for sure.
1 people find it helpful
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Baranee L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 143 week(s) ago
Nice hotel near many attractions. Cute staff at reception. Recommend 👍🏻.
1 people find it helpful
Chonticha C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 150 week(s) ago
ทำเลดี เดินทางสะดวก ติด 7-11 ป้ายรถเมล์อยู่หน้า รร
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