All staff are very friendly, very helpful in all processes but what is unfortunate is the condition of the bathroom and the wooden floor is not very satisfactory, the drain in the shower area does not work properly so when the water is turned on it does not go down immediately, the water floods the shower area, then it rains the shower also leaked so the water that came out was uneven. Then what I beg you to review is the wooden floor, there are lots of nails sticking out even though they have been smoothed, some still hurt when stepped on, my husband's palms got bloody from these nails, very dangerous especially if there are small children. Apart from this, the villa is very satisfying, really, I want to write something good, but since the bathroom is zonk, then see the nails sticking out sorry, I'm a bit disappointed.