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Explore Pan Borneo Hotel Kota Kinabalu

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8.7

Very Good

From 171 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

8.9

Meal

8.4

Location

8.7

Service and Facilites

8.8

People often mention about Pan Borneo Hotel Kota Kinabalu

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객실 공간 (5)

도심까지의 거리 (4)

분위기 (4)

침실 (4)

욕실 (4)

호텔 지역 (4)

주변 환경 (3)

접근성 (3)

가족 친화적 (3)

직원 친절도 (2)

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Traveler Reviews Pan Borneo Hotel Kota Kinabalu

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Customer reviews

M***r

Leisure

8.5

/10

Reviewed 2 week(s) ago

The staff is friendly and helpful. The breakfast has many choices and is delicious.

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Rohaya R.

8.2

/10

Reviewed 4 week(s) ago

I ordered a king room but when I arrived at the location, the king beds were sold out, the receptionist replaced it with a twin bed.. but the price remained the same, while in the app it was clear that twin beds were cheaper but the receptionist still gave the same price. If there was a compromise, I could cancel the king room and then take a twin bed.. but xpala at night when I checked in, my child was sleepy, sorry for the bad review

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1 people find it helpful

R***h

Staycation

10.0

/10

Reviewed 7 week(s) ago

Kids' favourite hotel.. Been here a few times.. ⭐⭐⭐⭐⭐👍

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Accommodation's Reply

20 Aug 2025

Dear valued guest, Thank you for your continuous support and for making us your family’s favourite choice. We’re truly delighted to welcome you back each time and look forward to hosting you again soon. Warm regards, Pan Borneo Hotel Kota Kinabalu Team

E***y

8.4

/10

Reviewed 13 week(s) ago

I requested a dry towel, but none were given. The towel was wet because I had to use my own towel to bathe in the pool, and no towels were given until I checked out.

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1 people find it helpful

Accommodation's Reply

20 Aug 2025

Dear Valued Guest, Thank you for sharing your experience. We apologize for the inconvenience regarding the provision of towels during your stay with us. We greatly appreciate this feedback and will pass it on to the team for improvement so that the same thing does not happen again. We look forward to welcoming you back with a better experience in the future. Kind regards, The Pan Borneo Hotel Kota Kinabalu Team

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F***a

Leisure

9.4

/10

Reviewed 16 week(s) ago

The hotel is clean and fragrant. The staff is very friendly. Highly recommended to stay and relax here.

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Accommodation's Reply

20 Aug 2025

Dear Valued Guest, Thank you for your kind review. We are happy to hear that you were satisfied with the cleanliness of the hotel and the friendly service from our team. We truly appreciate your support and look forward to welcoming you back in the future. Best regards, Pan Borneo Hotel Kota Kinabalu

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M***D

Transit

10.0

/10

Reviewed 32 week(s) ago

It was great experience staying here 👍

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Accommodation's Reply

20 Aug 2025

Dear valued guest, Thank you so much for your kind review. We’re truly delighted that you had an enjoyable stay with us. Your feedback motivates our team to continue providing excellent service, and we look forward to welcoming you again soon. Warm regards, Pan Borneo Hotel Kota Kinabalu Team

Barbara S.

Staycation

9.4

/10

Reviewed 32 week(s) ago

The pool is only 1.2m so it is children friendly. Near to eating places, self serviced laundry and airport. The price is reasonable too.

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Accommodation's Reply

20 Aug 2025

Dear valued guest, Thank you for your kind review. We’re delighted to know you had a pleasant stay and found our facilities and location convenient. We truly appreciate your support and look forward to welcoming you again soon. Warm regards, Pan Borneo Hotel Kota Kinabalu Team

N***i

Staycation

8.8

/10

Reviewed 38 week(s) ago

Very best recommended, clean hotel atmosphere, good and friendly workers

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1 people find it helpful

Accommodation's Reply

20 Aug 2025

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the ambiance of our hotel and the warm hospitality from our team. We look forward to welcoming you back soon. Best regards, Pan Borneo Hotel Kota Kinabalu

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S***h

Transit

8.8

/10

Reviewed 40 week(s) ago

nice hotel, only I understand from the staff about shuttle g epot, everything else is ok, will come for sure thq pan borneo hotel

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Accommodation's Reply

20 Aug 2025

Dear Valued Guest, Thank you for your review. We are happy to know that you were satisfied with your stay overall, and we apologize for the misunderstanding regarding the airport shuttle service. Your feedback is greatly appreciated and will help us in our improvement. We look forward to welcoming you back soon. Best regards, Pan Borneo Hotel Kota Kinabalu

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Sabturiah B. S.

10.0

/10

Reviewed 40 week(s) ago

Best service. Spacious & comfortable room.

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Accommodation's Reply

20 Aug 2025

Dear Valued Guest, Thank you for your positive review. We are happy to know that you were satisfied with our service and the comfort of our room. We look forward to welcoming you back to Pan Borneo Hotel Kota Kinabalu. Best regards, Pan Borneo Hotel Kota Kinabalu

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S***a

Staycation

10.0

/10

Reviewed 64 week(s) ago

cheap price exceptional quality

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1 people find it helpful

NEJ

8.5

/10

Reviewed 97 week(s) ago

My backup is to install Android TV.

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1 people find it helpful

lena s.

9.4

/10

Reviewed 104 week(s) ago

Penginapan yang memuaskan hati terutama kolam renang. Anak-anak sangat sukakannya. Yang paling memuaskan hati kolam renang buka sehingga waktu malam. Kekurangan hanya parking tidak percuma perlu dibayar.

1 people find it helpful

NMuzlinda M.

8.5

/10

Reviewed 155 week(s) ago

Love it 🥰. Staff so friendly and very nice. The room so awesome and beautiful.

1 people find it helpful

NMuzlinda M.

8.5

/10

Reviewed 155 week(s) ago

Love it. Staff really friendly and nice 😊. The room is awesome 🤩. Will repeat again.

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Rachel S.

9.4

/10

Reviewed 165 week(s) ago

Room was great. Clean. New furniture and all. Water is great.

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RUZANDI

Backpacking

5.1

/10

Reviewed 289 week(s) ago

Not enough lighting, too dim room. Too noisy at night (Hotel near highway) AC not very cold. Stay alone but give me twin bed (The front staff Refuse to change the room for me!). Room to far from the lift Bed sheet is dirty (Smell)

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EMILY G. S.

Family

10.0

/10

Reviewed 292 week(s) ago

brfast was delicious surely will come and stay again

1 people find it helpful

Accommodation's Reply

04 Mar 2020

Dear Emily, Thanks a lot for your positive review. We are excited and looking forward for your next stay with us! Sincerely, Genial Soon Assistant Front Office Manager

Khairunnisa N. b. A.

Family

9.7

/10

Reviewed 301 week(s) ago

Great accommodation, great staffs & great service

2 people find it helpful

Nur F. M.

Family

9.7

/10

Reviewed 307 week(s) ago

Most pleasant hotel. 4 star & highly recommended.

1 people find it helpful

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Overall Ratings & Reviews Pan Borneo Hotel Kota Kinabalu

Explore Pan Borneo Hotel Kota Kinabalu

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