Honestly, the hotel was quite good, and I was given an early check-in. However, the room assigned to me had a connecting door without any prior confirmation or information, even though I only booked a single room. Moreover, this hotel does not provide adapters for chargers, which is typically available in hotels, especially for a 4-star establishment where such basics are expected. In previous hotels, I was always lent an adapter or even a charger if needed, but not in this hotel.
The male staff were friendly, but not the female staff member with long hair and glasses—whose name I unfortunately forgot to ask or note. She was extremely unfriendly and provided no solutions. I even went down to the lobby, but she didn't offer so much as a smile. It was truly disappointing.
I request that this staff member be followed up on. I'm giving this hotel only 2 stars because of its nice view and the early check-in, despite the lack of communication about the connecting door. Overall, I had a very poor experience during my stay. Thank you.