Dear guest, Thank you for sharing your review from your stay with us. We are delighted to hear that you had a wonderful time and that you found our staff to be welcoming and friendly – we will be sure to pass on your kind words to them. We look forward to welcoming you back! Sincerely, Ida Bagus Gede Suambara General Manager

Dear Andri, Thank you so much for your glowing review! We are thrilled to hear that you had such an enjoyable stay with us. Your compliments mean a lot to us, as we strive to provide outstanding service to all our guests. We hope to welcome you back for another memorable stay in the future. Regards, Ida Bagus Gede Suambara General Manager

Dear Popon, Thank you for your amazing review. We’re so glad to hear that you and your family had such a memorable stay with us. We’re thrilled to have been part of your short holiday and hope to welcome you back very soon. Sincerely, Ida Bagus Gede Suambara General Manager

Dear guest, Thank you so much for your sincere review from your recent stay with us. It means a great deal to us to hear that you felt the value of your experience. We hope to welcome you back soon for another exceptional stay. Sincerely, Ida Bagus Gede Suambara General Manager

Dear Melati, Thank you so much for your wonderful review. We're thrilled to hear your experience was so memorable. It’s fantastic to know you enjoyed the room and the breakfast buffet. We look forward to welcoming you back soon. Sincerely, Ida Bagus Gede Suambara General Manager

Dear Weltinus, Thank you for taking the time to share your experience. We’re delighted to hear how special our team made your stay. We can’t wait to welcome you back. Regards, Ida Bagus Gede Suambara General Manager

Dear guest, Thank you for sharing your feedback. We apologize for the concerning experience with our pool maintenance. Ensuring guest safety is our top priority. Our engineering team is currently working with specialized pools contractor to identify the root cause and we are scheduling a full repair to prevent similar occurrence from happening again. I am happy to hear the friendliness of our staff and the view were what you would wish from us. Regards, Ida Bagus Gede Suambara General Manager

Dear guest, Thank you for your kind words. We’re thrilled that your experience with us met expectations. It’s wonderful to know each element of your stay was so enjoyable. Your appreciation means a lot to our entire team. Thank you for choosing us and we hope to welcome you back soon. Sincerely, Ida Bagus Gede Suambara General Manager

Dear Alam, Thank you for your wonderful review. We are thrilled you enjoyed most aspects of your stay. Thank you as well for bringing the menu circle breakfast to our attention. We actively working on expanding our selection and hope you will give us another chance to impress you on your next visit. Sincerely, Ida Bagus Gede Suambara General Manager

Dear guest, Thank you for taking the time to share your experience. We can’t wait to welcome you back and please stay longer. Sincerely, Ida Bagus Gede Suambara General Manager

Dear guest, Great morning to start the day. Another happy guest left such a lovely short and sweet review, thank you. Look forward to your return soon. Regards, Ida Bagus Gede Suambara General Manager

Dear Anita, What else could we expect from a happy guest? Thank you for lovely notes and perfect score. Looking forward to your return. Sincerely, Ida Bagus Gede Suambara General Manager

Dear guest, Thank you for your raving review. I am glad to hear that everything went well with your stay. Please let me know if there is anything I can do to make your future stay even more enjoyable. Sincerely, Ida Bagus Gede Suambara General Manager

Dear Syarah, Thank you for recognizing our employees and service, it was heartwarming to know that their dedication to delivering an impeccable standard made your stay even more special. Thank you for sharing your feedback from your stay with us and we look forward to welcoming you back soon. Sincerely, Ida Bagus Gede Suambara General Manager

Dear Heny, Thank you for your review. We just wish we had a better rating. But I believe the way you described your experience is more impactfull thank your score. We look forward to your return soon. Sincerely, Ida Bagus Gede Suambara General Manager

Dear Iranovia, Thank you for taking the time to share your experience from your stay with us. As an Indonesian hotel chain, we take pride in showcasing the best of local culinary experience celebrating regional tastes. However we take your feedback onboard and appreciate you sharing it with us. Thank you as well for your feedback on our Fitness Centre. Once again, thank you for your feedback and we hope to welcome you back soon for an even better experience. Sincerely, Ida Bagus Gede Suambara General Manager

Dear guest, Thank you so much for taking the time to share your review. We appreciate your recognition of so many of the team members. I’ll pass on your kind words. We’re excited to welcome you back soon! Sincerely, Ida Bagus Gede Suambara General Manager

Dear guest, Thank you for your short review and perfect rating. Looking forward to your return. Regards, Ida Bagus Gede Suambara General Manager

Dear M Dewa R, Thank you for sharing your experience with us. We are thrilled to hear that you had a fantastic time and that our team’s dedication and personalised service made your stay memorable. We look forward to welcoming you back soon! Sincerely, Ida Bagus Gede Suambara General Manager

Dear Dwi, Thank you for taking the time to share your experience with us and that our team looked after you with care. We appreciate your recommendation to the other guests – it means a lot to us. We look forward to welcoming you back on your third visit. Kind regards, Ida Bagus Gede Suambara General Manager