Thank you for your service

Breakfast at the dining place is complete and has many variations, all equally delicious.

It was a pleasure staying here.

The family was very happy, as it happened to be my son's birthday. Thank God, we received a surprise from the hotel in the form of a cake and a greeting. Thank you.

This is my second stay at Zuri. It was great before. But this time, I'm really disappointed... The first one. I already knew that at Zuri, there's a rule that Gojek/Grab Food isn't allowed in the lobby, so it's outside the security area (pickup point) and must be received by guests directly. And so far, yesterday was fine... Well, on the last day before check out, a Go-Send delivery came from a box of pempek (the sender didn't inform me beforehand) while I was outside the hotel. I asked if I could just pick it up outside, but the security guard and receptionist said that according to the rules, they weren't allowed to accept such deliveries. I finally told Gojek to just leave it there, but it turned out they told me to wait until the guests arrived, because they didn't want it lost. Strange... this hotel's rules are so inflexible. The second time, we returned on August 17th, and that night, my husband forgot his pouch containing toiletries. I asked my sister to check with Zuri on August 19th, and it was there. What's surprising is that they didn't try to contact us or send us a WhatsApp message, even though we were asked for our phone number. It seems like if they hadn't asked, the pouch would have disappeared.

Always a great choice for a staycation. Awesome, the Suri.

The best hotel in Palembang for staycation.

Thank God, my stay here was good and comfortable. The staff was also friendly.

Very strategic and comfortable rooms.

The best breakfast.. The best hotel comfort and cleanliness

Overall it's safe and the breakfast suits my palate.

The hotel is comfortable and clean. The food is also delicious. I've also tried dinner on the 25th floor, and the food is delicious, and there's live music every day. Overall, it's great!

The staff is friendly and the service is good. The breakfast is delicious and has lots of choices.

Nice hotel, good service, clean and tidy rooms, cool air conditioning. The swimming pool is also beautiful with a direct view of the Ampera Bridge.

The service is very good and the food is recommended.

The staff was friendly, and the breakfast was varied and delicious. Unfortunately, there were small cockroaches in the closet and bathroom, but they were quickly addressed by the hotel.

Friendly staff. Ample parking. Delicious food. The best!

A hotel in the city center, close to the mall. The rooms are spacious but not soundproof. The swimming pool is comfortable and clean.

The hotel is centrally located, close to the mall, and the rooms are spacious, but the soundproofing isn't great. The food is quite good, but the fried rice is a bit bland. Unfortunately, my husband didn't get a free birthday cake when he checked in for his birthday, hehehe.

A comfortable hotel for family stays, with delicious breakfast. The facilities are excellent.