8.5
Very Good
From 93 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.0

Location

8.0

Service and Facilites

8.4

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Traveler Reviews Punt Hotel

Number of reviews per page
20
40
Customer reviews
V***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
Friendly staff. Clean room. I only stayed 1 night so I didn't experience much but I was very satisfied.
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2 people find it helpful
D***O
icon-origin-TRAVELOKA
6.2
/10
Reviewed 23 week(s) ago
The ironing service here is so sloppy. It ruined my shirt 🙃
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1 people find it helpful
Accommodation's Reply
27 Mar 2025
Hello! We are very sorry if this incident happened. We are currently reviewing our staff regarding the ironing service received from customers on March 15-16, but we have not received any customer feedback that the ironing damaged the clothes. You can provide us with a photo of your damaged shirt to help us check again via phone number 096.88.66.022. Thank you very much for your feedback so that we can improve our service. Thanks a lot!
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DO THI M. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 74 week(s) ago
Minh trải nghiệm 2n1đ ở đây. Phòng sạch sẽ , nhân viên nhiệt tình, thân thiện. Đường đi lại thuận tiện. Minh rất hài lòng vê trải nghiệm này
3 people find it helpful
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Thi Q. M. D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 75 week(s) ago
Khách sạn nhỏ nhưng đầy đủ tiện nghi sạch sẽ, khách sạn hơi khuất nhưng đường to rộng rãi, có chỗ đậu xe hơi
5 people find it helpful
Phượng T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 81 week(s) ago
Phòng nghỉ sạch sẽ, rộng rãi với đầy đủ dịch vụ từ nóng lạnh, điều hòa, TV và tủ lạnh. Khách sạn có nhân viên trực 24/7, các bác bảo vệ và lao công vui vẻ thân thiện. Mình rất hài lòng về trải nghiệm <3
2 people find it helpful
Uyên T. p.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 120 week(s) ago
Phòng ốc đẹp, sạch sẽ tuy nhiên phòng hơi nhỏ
7 people find it helpful
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thi t. l.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 120 week(s) ago
Phòng đẹp sạch sẽ mới, khách sạn vệ sinh vòi tắm nữa thì hoàn hảo
2 people find it helpful
Nguyễn M. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 161 week(s) ago
The receptionist was very enthusiastic, the room was clean, quite chill, reasonable price, had an elevator, hair dryer, refrigerator,... Basically, it was worth the price, recommended to choose 😊
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3 people find it helpful
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Nguyen T. N. A.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 163 week(s) ago
The service quality is too poor, the male receptionist came to see the customer coming in the morning and did not bother to come down to assist with the luggage, when he came to ask us today, the room was full and the customer did not come down. God, the staff is extremely bad, the uniform is not worn, the price I put on here is also nearly 700k / 1 night. So bad, so frustrating
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2 people find it helpful
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Tran K. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 164 week(s) ago
Nice clean hotel, close to the center. Although 3 *, the rooms are arranged very well. The price after applying the discount code is still quite cheap. Should choose a hotel if choosing the criteria of delicious and cheap 🤩
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6 people find it helpful
Hieu Q. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 167 week(s) ago
phòng sạch đẹp, ổn áp ở tầm giá. có điều mình đi xe máy điện đêm sạc không biết nhân viên có rút điện ra không, mà sáng xuống lấy xe không thêm được ít pin nào
1 people find it helpful
Do Thi H. L.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 180 week(s) ago
The soundproofing of the room is quite bad, what is upstairs doing downstairs is quite clear, sleeping but outside cleaning, the room can also be heard. Also the room is clean, nice layout.
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3 people find it helpful
Celine H. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 227 week(s) ago
Although it is 3*, the room quality and customer service are no different from 5*. The room is very nice, clean, with basic amenities. The staff is enthusiastic and attentive. The hotel also cooperates with limousine bus companies to go to other provinces. I will definitely recommend it to my friends and come back when I come to Hai Phong.
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3 people find it helpful
Pham T. H. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 250 week(s) ago
Room like picture! The new hotel is clean, staff are happy, enthusiastic, gentle and attentive! Will continue to support when returning to Hai Phong
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1 people find it helpful
Accommodation's Reply
23 Nov 2020
Thank you for your encouragement, Punt hotel is looking forward to welcoming you the nearest day!
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Qui Q.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 287 week(s) ago
Nice place, nice staffs, nice service
1 people find it helpful
Nguyen H. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 290 week(s) ago
Large room clean and quiet beds
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4 people find it helpful
Minh A. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 291 week(s) ago
Although it is a 2-star hotel but its quite nice. The room is clean, comfortable, the staffs are also hospitality. Highly rec, especially for such a reasonable price.
3 people find it helpful
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Mai H. P.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 294 week(s) ago
Clean rooms, like new hotels, large rooms, enthusiastic, fun receptionist, willing to advise customers on attractions and shopping,
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3 people find it helpful
Accommodation's Reply
21 Jan 2020
Punt Hotel thanks for your kind comments. We will try to improve further to serve you better. Hope to see you soon! Best regards !
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Nguyen T. H.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 298 week(s) ago
I have a great stay here
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3 people find it helpful
Kiu O. L. T.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
5.5
/10
Reviewed 301 week(s) ago
Room is clean, quite ok but a bit expensive for the price, especially the quality of service. This is a 2 star hotel, not a 3 star. The daytime receptionist felt very uncomfortable with the guests, like it was coming! At check in was not happy, guests asked anything difficult answer. In the morning we went to breakfast, she figured in the face that &quot;late check-out is to charge me more money!&quot;. When we were cleaning the room to check out, we called &quot;do you check out? Or stay&quot;. At 12 o&#39;clock than we left, she still added &quot;she should have collected another 100k&quot;. It was raining that day, so we came home so late. Normally I stay, the hotel always knows the flexibility for customers. From the time I checked in to check out, I was not happy with the receptionist, I felt like I just wanted to chase and collect more money from the guests. Certainly the next time will not come back!
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2 people find it helpful
Accommodation's Reply
05 Dec 2019
Thank you for your valuable comments. We will endeavor to improve and hope to receive your satisfaction if the opportunity arises. Best regards!
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Number of reviews per page
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