Overall Ratings & Reviews W22 by Burasari

Traveloka (207)
Other sources (290)
8.8
Very Good
From 207 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.3

Location

8.7

Service and Facilites

8.9

People often mention about W22 by Burasari
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Bedroom (10)
Staff Friendliness (9)
Distance to City Center (8)
Room Space (8)
Bathroom (8)
Surroundings (7)
Hotel Area (7)
Wifi (6)
Ambiance (6)
Check-in/out Time (5)
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Traveler Reviews W22 by Burasari

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40
Customer reviews
L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Just an easy, breezy stay with great vibes and top-notch comfort.
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Accommodation's Reply
31 Jul 2026
Dear Valued Guest, Thank you so much for your wonderful review! We are thrilled to hear that you had an easy and enjoyable stay with us. It's fantastic to know that you loved the welcoming atmosphere and found your stay comfortable from start to finish. Creating a relaxing environment where our guests can feel at home is exactly what we strive for. Your kind words truly mean a lot to our entire team. We sincerely appreciate your support and look forward to welcoming you back to W22 By Burasari for another memorable stay in Bangkok. Yours sincerely, Patrick Hotel Manager
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The lobby area is quite nice and welcoming, and the room has everything you need for a comfortable stay. I experienced some loud noise during my stay, but the reception team reacted immediately. They swiftly moved me to another floor where I could fully enjoy my stay in peace. They didn't try to argue or make excuses; instead, they delivered flawless, professional service and solved the problem instantly. Highly recommend!
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Accommodation's Reply
31 Jul 2026
Dear Valued Guest, Thank you very much for your wonderful review and for your recommendation. We are delighted to hear that you enjoyed our welcoming lobby and found your room well-equipped for a comfortable stay. It is especially rewarding to know that, although you experienced noise during your stay, our reception team was able to resolve the issue promptly by relocating you to a quieter room. Your recognition of our team's professionalism means a great deal to us. We always strive to listen to our guests, respond quickly, and provide practical solutions so that every stay is as comfortable as possible. Your kind words are a wonderful encouragement to our entire team. Thank you once again for choosing W22 By Burasari. We truly appreciate your trust and look forward to welcoming you back for another peaceful and enjoyable stay in Bangkok. Yours sincerely, Patrick Hotel Manager
L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Such a wonderful stay! The room was lovely, clean, and incredibly comfortable.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you very much for your wonderful review. We are delighted to hear that you had such an enjoyable stay and found your room lovely, clean, and exceptionally comfortable. Your kind words are truly appreciated and will be shared with our team as encouragement to continue providing the best possible experience for our guests. Thank you for choosing W22 By Burasari. We look forward to welcoming you back again in the future. Yours sincerely, Patrick Hotel Manager
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I had a great experience here! The room was very nice, and the housekeeping woman on the 6th floor was incredibly friendly and helpful. I enjoyed my time so much that I even extended my stay to 5 days. Highly recommend!
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you very much for your wonderful review and for your recommendation. We are thrilled to hear that you had such a great experience with us. It is wonderful to know that you enjoyed your room and that our housekeeping team on the 6th floor made such a positive impression with their friendliness and helpfulness. We will be sure to share your kind compliments with her—they will mean a great deal. We are especially honored that you chose to extend your stay to five days. That is one of the greatest compliments we can receive and truly reflects the confidence you placed in our hotel. Thank you once again for choosing W22 By Burasari. We look forward to welcoming you back for another memorable stay in Bangkok. Yours sincerely, Patrick Hotel Manager
R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The staff was very friendly & best place to stay in.
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Accommodation's Reply
25 Jun 2026
Dear Valued Guest, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed your stay and found our staff to be very friendly. Your kind words are truly appreciated and serve as great encouragement to our entire team. It is especially rewarding to know that you consider W22 By Burasari one of the best places to stay. We sincerely appreciate your support and look forward to welcoming you back for another memorable stay in the future. Yours sincerely, Patrick Hotel Manager
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Yesterday, three of us stayed here for 6 nights. We got 1 single bed, 1 double bed. There is Wi-Fi, TV, hairdryer, refrigerator, clothes hanger. The room is clean. Yesterday, we got a room not too close to the road so it was not noisy. Every day the room is cleaned, we get new towels, hand soap, shower cap, and drinking water. If you need cotton buds, toothbrush, comb, etc. just call the receptionist and they will give you some. The staff is friendly. The reception is 24 hours. 5 minutes walk to Chinatown. Close to Sevel and Homdee (a delicious non-halal noodle place) 😋. After checking out, you can leave your luggage at the hotel first, then when it's time to go to the airport, you can pick it up at the hotel. Thank you W22 by Burasari 🫶
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Thank you very much for your wonderful and detailed review. We are delighted to hear that you and your companions had an enjoyable six-night stay with us. It is great to know that you found the room clean, comfortable, and well-equipped with the amenities needed for a pleasant stay. We are especially pleased that you appreciated our daily housekeeping service, the friendliness of our staff, and the convenience of our 24-hour reception team. It is also wonderful to hear that our location near Chinatown, 7-Eleven, and many local dining options helped make your visit even more enjoyable. Thank you for mentioning our complimentary amenities available upon request and our luggage storage service after check-out. We are happy that these services added convenience to your trip. Your kind words mean a great deal to our entire team, and we truly appreciate your support. We hope to have the pleasure of welcoming you back to W22 By Burasari on your next visit to Bangkok. Yours sincerely, Patrick Hotel Manager
Piya S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Everything is great, I just wish the shower curtain would be replaced because it's starting to smell.
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Accommodation's Reply
25 May 2026
Dear Khun Piya, Thank you very much for your kind review and for sharing your feedback with us. We are delighted to hear that you were satisfied with your stay overall. We also appreciate your comment regarding the shower curtain. Please accept our apologies for the inconvenience caused. Your feedback is very valuable, and we will coordinate with our housekeeping team to improve this matter promptly. Thank you once again for staying with us. We look forward to welcoming you back again to W22 By Burasari in the future. Yours sincerely, Patrick Hotel Manager
Nguyen T. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
Everything was perfect except for the washer and dryer here, which are expensive but inefficient.
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you very much for sharing your feedback with us. We are delighted to hear that you found almost everything about your stay to be perfect. At the same time, we sincerely apologize for your disappointment regarding the laundry facilities. We appreciate your comments about the washing and drying machines, and we will certainly review this matter carefully to improve the experience and value for our guests. Your feedback is very important to us, and we truly hope to have the opportunity to welcome you back again for an even better stay in the future. Yours sincerely, Patrick Hotel Manager
Verified Traveler
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
It's okay for young people and families, as it's close to Chinatown. However, there are a lot of butterflies at night, and scavengers sleeping on the sidewalk not far from the hotel. The rooms are clean, and finding food is easy, as there are lots of delicious restaurants around the hotel. Thank you.
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you very much for sharing your feedback and for staying with us at W22 By Burasari. We are pleased to hear that you enjoyed our convenient location near Chinatown, the cleanliness of the room, and the variety of delicious food options around the hotel. We also appreciate your comments regarding the surrounding neighborhood at night. As our hotel is located in the heart of Bangkok’s historic Chinatown area, the atmosphere outside the property may reflect the character of a lively city environment. Nevertheless, we understand your concerns and truly value your feedback. Thank you once again for your review. We hope to have the opportunity to welcome you and your family back again in the future. Yours sincerely, Patrick Hotel Manager
L***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
It was a great stay! Clean room, good service, and strategic, quiet location.
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you very much for your kind review. We are delighted to hear that you had a great stay with us and enjoyed the cleanliness of the room, our service, and the peaceful yet convenient location of the hotel. Your positive feedback means a lot to our team and encourages us to continue providing the best experience possible for our guests. We truly look forward to welcoming you back again soon at W22 By Burasari. Yours sincerely, Patrick Hotel Manager
Novita S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
My first time staying here made my Bangkok 2026 trip very memorable. Even though it's located in the Chinatown area, the atmosphere around the hotel is not crowded. The location is very strategic because it is close to the MRT Blue Line (500 meters walk), near the Talat Noi & Songwat areas. The hotel design is beautiful with a classic feel and the room is also quite spacious (not too cramped). The amenities are complete and clean. The receptionist is friendly and very helpful. Upon check out, you can leave your luggage at the hotel. Thank you W22 by Burasari, see you again💕
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Accommodation's Reply
22 Jan 2026
Dear Ms.Novita, Thank you very much for your wonderful and heartfelt review. We’re truly delighted to hear that your first stay with us made your Bangkok trip so memorable. It’s great to know you enjoyed our strategic location, the calm atmosphere around the hotel, our classic design, spacious room, clean amenities, and especially the friendliness and helpfulness of our reception team. We’re also glad our luggage storage service was convenient for you. Your kind words and warm message mean a lot to all of us. Thank you once again for choosing W22 Hotel by Burasari—we look forward to welcoming you back again in the future. Sincerely, Patrick Hotel Manager
christiantobrian
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
very clean and close from chinatown
1 people find it helpful
Accommodation's Reply
16 Jan 2026
Dear Valued guest, Thank you very much for your review and for staying with us. We’re happy to hear you found the hotel very clean and enjoyed our close proximity to Chinatown. We truly appreciate your feedback and hope to welcome you back to W22 Hotel by Burasari again soon. Sincerely, Patrick Hotel Manager
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 32 week(s) ago
Be careful if you input the number of guests on Traveloka. This hotel still counts 7 year old children as adult guests. So when I input 3 adults and 1 13 year old child, they are still counted as adults. So we have to pay another 500 baht per night. When I complained, I entered the actual guest data and Traveloka accepted them as children, but the hotel argued that they are children if they are under 7 years old. And they don't care about Traveloka procedures.
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Accommodation's Reply
16 Jan 2026
Dear Valued guest, Thank you for taking the time to share your feedback. We’re sorry for the confusion and inconvenience you experienced regarding the guest and child policy. We would like to clarify that our hotel policy defines children under 5 years old as complimentary when sharing existing bedding. Children 5 years old and above are considered as additional guests, and an extra charge may apply. This policy is stated by the hotel and applies regardless of the booking platform used. We understand that different platforms may display or apply age categories differently, and we sincerely apologize if this caused misunderstanding at the time of booking. We appreciate your feedback and understand your frustration. Your comments have been noted, and we will continue working to improve communication to ensure policies are clearer for our guests in the future. Thank you again for staying with us. Sincerely, Patrick Hotel Manager
r***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 35 week(s) ago
I really don't recommend it because the toothpaste and toothbrushes aren't replaced every day, so during my stay at this hotel I was only given toothpaste or toothbrush once. The surrounding environment is also not supportive because the environment is close to night women. I really don't recommend this hotel.
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Accommodation's Reply
16 Jan 2026
Dear Valued guest, Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not meet your expectations. Regarding toothbrushes and toothpaste, please kindly note that these amenities are provided as a one-time set per stay. We apologize if this was not clearly communicated and caused any inconvenience. Your feedback is appreciated and will help us improve how we inform guests about our amenities. As for the surrounding environment, we understand that it may not suit everyone’s preference. Being located in a central urban area, the neighborhood can be lively at times. Guest comfort and safety are important to us, and we appreciate you sharing your perspective. Thank you again for your feedback. Sincerely, Patrick Hotel Manager
A***f
icon-origin-TRAVELOKA
9.4
/10
Reviewed 42 week(s) ago
There is a relaxing room on the second floor where you can take a short break while waiting for check-in time. Overall 9/10
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Accommodation's Reply
03 Dec 2025
Dear Valued guest, Thank you very much for staying with us and for your kind review. We’re glad you enjoyed the relaxing area on the second floor and found it helpful to rest while waiting for check-in. We truly appreciate your 9/10 rating and hope to welcome you back to W22 Hotel by Burasari again soon. Sincerely, Patrick Hotel Manager
P***w
icon-origin-TRAVELOKA
9.7
/10
Reviewed 66 week(s) ago
Very good, near Yaowarat food sources Convenient
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Accommodation's Reply
09 Sep 2025
Dear Valued Guest, Thank you for sharing your experience. We are delighted that the hotel's location made your trip convenient and that you enjoyed the charming Yaowarat area. We look forward to being a part of your next trip. Sincerely, Mui Assistant Front Desk Manager
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K***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 95 week(s) ago
Everything is perfect! Staffs, cleanliness, location.
1 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Value Guest, Thank you for taking the time to share your wonderful feedback about your recent stay with us. We're delighted to hear that you enjoyed during stay. Your kind words mean a great deal to our entire team, and we'll be sure to share your comments with the staff who made your stay special. We look forward to welcoming you back on your next visit! Sincerely yours, Mui Assistant Front Office Manager
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Vu Quang H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 105 week(s) ago
The hotel is clean, the staff are very enthusiastic and happy to support me.
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N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 111 week(s) ago
Very satisfied, will come back next time
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Accommodation's Reply
02 Jul 2024
Dear Ms. Nguyen, Thank you for taking the time to share your kind feedback with us regarding your recent stay at W22 Hotel by Burasari. We are pleased to know that you are delighted with your stay with us. We have noted on your positive comment. We will certainly look forward to welcoming you back here again on your next visit to Bangkok. Sincerely yours, Mui (Assistant Front Office Manager)
S***t
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 111 week(s) ago
Came to stay for the 3rd time, good service staff. The accommodation has easy access to restaurants and food. Convenient to travel.
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Accommodation's Reply
02 Jul 2024
Dear Mr.Soponwit, Thank you for taking the time to share your kind feedback with us regarding your recent stay at W22 Hotel by Burasari. We are pleased to know that you are delighted with your stay with us. We have noted on your positive comment. We will certainly look forward to welcoming you back here again on your next visit to Bangkok. Sincerely yours, Mui (Assistant Front Office Manager)
Number of reviews per page
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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