Dear Valued Guest, Thank you very much for sharing your feedback with us. We are delighted to hear that you found almost everything about your stay to be perfect. At the same time, we sincerely apologize for your disappointment regarding the laundry facilities. We appreciate your comments about the washing and drying machines, and we will certainly review this matter carefully to improve the experience and value for our guests. Your feedback is very important to us, and we truly hope to have the opportunity to welcome you back again for an even better stay in the future. Yours sincerely, Patrick Hotel Manager

Dear Valued Guest, Thank you very much for sharing your feedback and for staying with us at W22 By Burasari. We are pleased to hear that you enjoyed our convenient location near Chinatown, the cleanliness of the room, and the variety of delicious food options around the hotel. We also appreciate your comments regarding the surrounding neighborhood at night. As our hotel is located in the heart of Bangkok’s historic Chinatown area, the atmosphere outside the property may reflect the character of a lively city environment. Nevertheless, we understand your concerns and truly value your feedback. Thank you once again for your review. We hope to have the opportunity to welcome you and your family back again in the future. Yours sincerely, Patrick Hotel Manager

Dear Valued Guest, Thank you very much for your kind review. We are delighted to hear that you had a great stay with us and enjoyed the cleanliness of the room, our service, and the peaceful yet convenient location of the hotel. Your positive feedback means a lot to our team and encourages us to continue providing the best experience possible for our guests. We truly look forward to welcoming you back again soon at W22 By Burasari. Yours sincerely, Patrick Hotel Manager

Dear Ms.Novita, Thank you very much for your wonderful and heartfelt review. We’re truly delighted to hear that your first stay with us made your Bangkok trip so memorable. It’s great to know you enjoyed our strategic location, the calm atmosphere around the hotel, our classic design, spacious room, clean amenities, and especially the friendliness and helpfulness of our reception team. We’re also glad our luggage storage service was convenient for you. Your kind words and warm message mean a lot to all of us. Thank you once again for choosing W22 Hotel by Burasari—we look forward to welcoming you back again in the future. Sincerely, Patrick Hotel Manager

Dear Valued guest, Thank you very much for your review and for staying with us. We’re happy to hear you found the hotel very clean and enjoyed our close proximity to Chinatown. We truly appreciate your feedback and hope to welcome you back to W22 Hotel by Burasari again soon. Sincerely, Patrick Hotel Manager

Dear Valued guest, Thank you for taking the time to share your feedback. We’re sorry for the confusion and inconvenience you experienced regarding the guest and child policy. We would like to clarify that our hotel policy defines children under 5 years old as complimentary when sharing existing bedding. Children 5 years old and above are considered as additional guests, and an extra charge may apply. This policy is stated by the hotel and applies regardless of the booking platform used. We understand that different platforms may display or apply age categories differently, and we sincerely apologize if this caused misunderstanding at the time of booking. We appreciate your feedback and understand your frustration. Your comments have been noted, and we will continue working to improve communication to ensure policies are clearer for our guests in the future. Thank you again for staying with us. Sincerely, Patrick Hotel Manager

Dear Valued guest, Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not meet your expectations. Regarding toothbrushes and toothpaste, please kindly note that these amenities are provided as a one-time set per stay. We apologize if this was not clearly communicated and caused any inconvenience. Your feedback is appreciated and will help us improve how we inform guests about our amenities. As for the surrounding environment, we understand that it may not suit everyone’s preference. Being located in a central urban area, the neighborhood can be lively at times. Guest comfort and safety are important to us, and we appreciate you sharing your perspective. Thank you again for your feedback. Sincerely, Patrick Hotel Manager

Dear Valued guest, Thank you very much for staying with us and for your kind review. We’re glad you enjoyed the relaxing area on the second floor and found it helpful to rest while waiting for check-in. We truly appreciate your 9/10 rating and hope to welcome you back to W22 Hotel by Burasari again soon. Sincerely, Patrick Hotel Manager

Dear Valued Guest, Thank you for sharing your experience. We are delighted that the hotel's location made your trip convenient and that you enjoyed the charming Yaowarat area. We look forward to being a part of your next trip. Sincerely, Mui Assistant Front Desk Manager

Dear Value Guest, Thank you for taking the time to share your wonderful feedback about your recent stay with us. We're delighted to hear that you enjoyed during stay. Your kind words mean a great deal to our entire team, and we'll be sure to share your comments with the staff who made your stay special. We look forward to welcoming you back on your next visit! Sincerely yours, Mui Assistant Front Office Manager

Dear Ms. Nguyen, Thank you for taking the time to share your kind feedback with us regarding your recent stay at W22 Hotel by Burasari. We are pleased to know that you are delighted with your stay with us. We have noted on your positive comment. We will certainly look forward to welcoming you back here again on your next visit to Bangkok. Sincerely yours, Mui (Assistant Front Office Manager)

Dear Mr.Soponwit, Thank you for taking the time to share your kind feedback with us regarding your recent stay at W22 Hotel by Burasari. We are pleased to know that you are delighted with your stay with us. We have noted on your positive comment. We will certainly look forward to welcoming you back here again on your next visit to Bangkok. Sincerely yours, Mui (Assistant Front Office Manager)

Dear Ms.Wanisara, Thank you for taking the time to share your kind feedback with us regarding your recent stay at W22 Hotel by Burasari. We are pleased to know that you are delighted with your stay with us. We have noted on your positive comment. We will certainly look forward to welcoming you back here again on your next visit to Bangkok. Sincerely yours, Mui (Assistant Front Office Manager)

Dear Ms. Wanisara, Thank you for taking the time to share your kind feedback with us regarding your recent stay at W22 Hotel by Burasari. We are pleased to know that you are delighted with your stay with us. We have noted on your positive comment. We will certainly look forward to welcoming you back here again on your next visit to Bangkok. Sincerely yours, Mui Assistant Front Office Manager

Dear Mr.Liwanto, Thank you for taking the time to share your kind feedback with us regarding your recent stay at W22 Hotel by Burasari. We are pleased to know that you are delighted with your stay with us. We have noted on your positive comment. We will certainly look forward to welcoming you back here again on your next visit to Bangkok. Sincerely yours, Ms. Phutthachart K. Assistant Front Office Manager

Dear Khun Tuan Anh Nguyen, Thank you for staying with us and giving us an opportunity to serve you! We appreciate your time taken to give a great review of our hotel. We are glad that you had a memorable stay and the teams' services were up to your expectations. Your encouraging words will definitely help us to keep up the good work. We look forward to welcoming you back soon. Sincerely yours, Patrick (Front Office Manager)