6.9
Pleasant
From 110 reviews
Provided by travelers on
Cleanliness

6.6

Room Comfort

6.7

Meal

7.6

Location

7.1

Service and Facilites

6.5

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Traveler Reviews OYO 157 We Stay Residence Near RS Brawijaya Kota Surabaya

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20
40
Customer reviews
Liem S. A.
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4.8
/10
Reviewed 140 week(s) ago
Staff tidak ramah, hotel kotor jelek banget, bau, jorok, sudah waktunya check in tidak bisa check in karena belum masuk di sistem. Akhirnya saya tidak jadi menempati karena jijik dan malas menanggapi pelayan yang super tidak ramah.
2 people find it helpful
Accommodation's Reply
29 Dec 2022
Hi Liam! We are very sorry to know that your experience with us was not pleasant and we will work based on your feedback, to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Ava.
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Eko
icon-origin-TRAVELOKA
6.2
/10
Reviewed 161 week(s) ago
The price does not match the application. When the hotel is asked for an additional fee, please pay attention, sorry for those who bring a mediocre budget.
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4 people find it helpful
Muhammad F. A.
icon-origin-TRAVELOKA
6.9
/10
Reviewed 162 week(s) ago
The price in the application does not match the actual price.
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2 people find it helpful
Hermy Djamiati
icon-origin-TRAVELOKA
6.4
/10
Reviewed 165 week(s) ago
Hotel kumuh dan kotor, sampah berserakan dimana-mana, kamar belum siap jadi saya tidak jadi nginap karena kotor dan kumuh, ini hotel apa tempat pembuangan sampah, kok gak siap.
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Accommodation's Reply
14 Jul 2022
Hi, Hermione! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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Yegti w.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 205 week(s) ago
Noisy, in the middle of the night until morning many women were giggling back and forth, some were crying until the front door of my room slammed shut. The loud voice of the sissy who stayed there was very noisy, her voice was screaming. My room also wants to be forced open. Incidentally there, bringing the children to stay for a match event in the building near there, the children couldn't rest at all. Dirty and smelly too. The room does not match the photo.
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5 people find it helpful
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Muhammad J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 208 week(s) ago
Saya sangat menikmati karena petugas sangat membantu saya dalam pelayanan.
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Aprizal H.
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6.2
/10
Reviewed 211 week(s) ago
No soap, no towels, c. In a moment did not go home.
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Amalia Z.
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5.2
/10
Reviewed 216 week(s) ago
The bathroom is dirty. There are yellow-yellow marks like urine. The sheets and blankets were also dirty as if they had never been changed. The bathroom is crusty. Disappointing anyway. At first, they wanted to go there all day, they only stayed 7-8 hours. An because I don't like it because it's dirty
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1 people find it helpful
Lusyana
icon-origin-TRAVELOKA
6.0
/10
Reviewed 230 week(s) ago
The blanket has lots of stains ... lack of cleanliness. Service is not satisfactory.
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Accommodation's Reply
14 Apr 2021
We are sorry for the trouble caused, Lusyana Lusyana!Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Indah!
Dodik S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 264 week(s) ago
Very dirty, I found something at bathroom
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Evi F.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 285 week(s) ago
Dirty hotel, no towels, no hot water, not recommended!
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1 people find it helpful
Sri Wati
icon-origin-TRAVELOKA
6.0
/10
Reviewed 286 week(s) ago
Not clean, the water is small too. Service is also not good at FO.
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Angga A. S.
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Romantic
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5.4
/10
Reviewed 288 week(s) ago
Staying here noisy employees like to shout unclear.
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Dentha I.
icon-Romantic
Romantic
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6.0
/10
Reviewed 292 week(s) ago
The bathroom is dirty, the sheets are dirty too
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Agustinus W.
icon-Family
Family
icon-origin-TRAVELOKA
5.1
/10
Reviewed 297 week(s) ago
AC leaking whole night and dirty.
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I Made P. B.
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 308 week(s) ago
Noisy, less clean, less comfortable.
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Fatimah A.
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Medical
icon-origin-TRAVELOKA
5.4
/10
Reviewed 310 week(s) ago
Photos in the application are different from the original photo, the place is too narrow, small, the wallpaper has a lot of peeled off, uncomfortable.
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Abdul g.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
5.1
/10
Reviewed 324 week(s) ago
The toilet is dirty, the TV remote is not there, the towel is hollow, the most important thing is the e service is not good.
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1 people find it helpful
Bernadette Shanti
icon-Romantic
Romantic
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8.5
/10
Reviewed 330 week(s) ago
Clean room and comfortable stay at very low prices.
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Aditya B. K.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
5.1
/10
Reviewed 331 week(s) ago
Room is not clean, service is not good, bathroom is very smelly. The air conditioner is not cold. towel not in love, he said is still dilaundry, but awaited not come to come. I want to ask the hotel staff to disappear somewhere. less recommended.
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2 people find it helpful
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