Overall Ratings & Reviews Swiss-Belresort Dago Heritage Bandung
Explore Swiss-Belresort Dago Heritage Bandung
Traveloka (7,344)
Other sources (30)
8.6
Very Good
From 7,344 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.8
Meal
8.5
Location
8.8
Service and Facilites
8.7
People often mention about Swiss-Belresort Dago Heritage Bandung
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Ambiance (116)
Staff Friendliness (111)
Room Space (106)
Taste (104)
Bedroom (102)
Hotel Area (101)
Variety (101)
Surroundings (99)
Family Friendly (96)
Bathroom (94)
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Traveler Reviews Swiss-Belresort Dago Heritage Bandung
Number of reviews per page
20
40
Customer reviews
LA
Lia A.
Staycation
10.0
/10
Reviewed 4 day(s) ago
The hotel staff is very friendly, overall the best, suitable for a staycation
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Accommodation's Reply
29 Jul 2025
Dear Ms. Lia A, Thank you for taking the time to share your experience after staying with us at Swiss-Belresort Dago Heritage Bandung. We are very happy to know that you finally found the right hotel. We hope to have the opportunity to welcome you again and make your stay unforgettable. Warmest regards, Gerri Primacitra, General Manager.
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t***k
8.2
/10
Reviewed 6 day(s) ago
Additional food for children is expensive but the variety of food is limited, the taste is also lacking.
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Accommodation's Reply
28 Jul 2025
Dear Guest, Thank you for sharing your experience with us. I will certainly share your constructive feedback with the team to continue inspiring and motivating them to provide better and more exceptional service to our guests. Thank you again for your time, and we look forward to welcoming you back! Best regards, Gerri Primacitra, General Manager.
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M***d
8.8
/10
Reviewed 1 week(s) ago
The hotel is spacious, the swimming pool and gym are ok.
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Accommodation's Reply
28 Jul 2025
Dear Guest, Thank you for choosing Swiss-Belresort Dago Heritage as your accommodation during your stay in Bandung. We are delighted to hear about your recent visit and greatly appreciate your wonderful review of our hotel. We look forward to welcoming you back to Swiss-Belresort Dago Heritage Bandung soon. Have a wonderful day. Best regards, Gerri Primacitra, General Manager.
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M***h
Leisure
9.4
/10
Reviewed 1 week(s) ago
The hotel staff were all friendly. The breakfast options were plentiful and delicious.
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Accommodation's Reply
28 Jul 2025
Dear Guest, Thank you for taking the time to share your experience after staying with us at Swiss-Belresort Dago Heritage Bandung. We are delighted to hear that you finally found the right hotel. We look forward to welcoming you back and making your stay unforgettable. Warmest regards, Gerri Primacitra, General Manager.
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Jeanette A. C.
Staycation
10.0
/10
Reviewed 1 week(s) ago
I was very satisfied with my stay here. Beautiful views, friendly service, complete facilities, and clean. I'll definitely stay here again with my family 😍
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Accommodation's Reply
28 Jul 2025
Dear Ms. Jeanette A. C., Thank you for your good rating. We greatly appreciate your positive feedback regarding our hotel. Thank you again and we look forward to welcoming you back to Swiss-Belresort Dago Heritage Bandung. Warmest regards, Gerri Primacitra, General Manager.
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F***i
Business
10.0
/10
Reviewed 1 week(s) ago
Interesting, the cell phone signal is not good, it's better to use the hotel wifi
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Accommodation's Reply
28 Jul 2025
Dear Guest, Thank you for choosing Swiss-Belresort Dago Heritage as your accommodation during your stay in Bandung. We are delighted to hear about your recent visit and greatly appreciate your wonderful review of our hotel. We look forward to welcoming you back to Swiss-Belresort Dago Heritage Bandung soon. Have a wonderful day. Best regards, Gerri Primacitra, General Manager.
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Y***i
Business
10.0
/10
Reviewed 1 week(s) ago
Thank you very much for another wonderful stay, it never disappoints.
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Accommodation's Reply
28 Jul 2025
Dear Guest, Thank you for taking the time to share your experience after staying with us at Swiss-Belresort Dago Heritage Bandung. We are delighted to hear that you finally found the right hotel. We look forward to welcoming you back and making your stay unforgettable. Warmest regards, Gerri Primacitra, General Manager.
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l***a
9.7
/10
Reviewed 1 week(s) ago
Enjoyed a one-day stay at this hotel. The kids' favorite was definitely the swimming pool. Breakfast was varied, and the mung bean porridge was delicious 😁
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Accommodation's Reply
24 Jul 2025
Dear Guest, Thank you for your excellent rating. We greatly appreciate your positive feedback regarding our hotel. Thank you again, and we look forward to welcoming you back to Swiss-Belresort Dago Heritage Bandung. Best regards, Gerri Primacitra, General Manager.
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m***d
Leisure
8.4
/10
Reviewed 1 week(s) ago
The service was good, but yesterday, it was a bit unpleasant when a reserved dinner table was taken. It put me in a bad mood for dinner. Swiss Bell, please pay attention to details like that.
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+5
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Accommodation's Reply
24 Jul 2025
Dear Valued Guest, Thank you very much for taking the time to share your experience with us. We are very happy that you enjoyed your stay and we greatly appreciate your review of our hotel and services at Swiss-Belresort Dago Heritage. We apologize that some of our facilities and staff services did not meet your expectations. Once again, thank you for staying with us and we look forward to welcoming you back in the future. Sincerely, Gerri Primacitra, General Manager.
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NA
Noorul A. S.
Leisure
10.0
/10
Reviewed 2 week(s) ago
A pleasant experience staying at Swissbell Dago, clean place, friendly service, and comfortable hospitality.
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Accommodation's Reply
24 Jul 2025
Dear Mrs. Noorul A. S, Thank you for choosing Swiss-Belresort Dago Heritage as your accommodation during your stay in Bandung. We are delighted to hear about your recent visit and greatly appreciate your wonderful review of our hotel. We look forward to welcoming you back to Swiss-Belresort Dago Heritage Bandung soon. Have a wonderful day. Best regards, Gerri Primacitra, General Manager.
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BC
Boy C. S.
Staycation
8.4
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the restaurant food is delicious, but the breakfast food lacks variety. The taste is standard.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Mr. Boy C. S, Thank you for your review. We greatly appreciate your feedback on our services and facilities. We have shared your feedback regarding the food with the relevant team for improvement. Thank you again, and we look forward to welcoming you back on your next visit. Best regards, Gerri Primacitra, General Manager.
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M***l
9.7
/10
Reviewed 2 week(s) ago
Had a wonderful stay here. It was comfortable, the service was great, and the kids loved the heated pool.
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Accommodation's Reply
21 Jul 2025
Dear Guest, Thank you for choosing Swiss-Belresort Dago Heritage as your accommodation during your stay in Bandung. We are delighted to hear about your recent visit and greatly appreciate your wonderful review of our hotel. We look forward to welcoming you back to Swiss-Belresort Dago Heritage Bandung soon. Have a wonderful day. Best regards, Gerri Primacitra, General Manager.
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I***n
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, helpful, the rooms and lobby smell really good, the air is cool, great😍.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Guest, Thank you for your excellent rating. We greatly appreciate your positive feedback regarding our hotel. Thank you again, and we look forward to welcoming you back to Swiss-Belresort Dago Heritage Bandung. Best regards, Gerri Primacitra, General Manager.
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S***i
9.7
/10
Reviewed 2 week(s) ago
I'm on the 3rd floor in a standard room, but the top part of the room is a bit noisy.
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Accommodation's Reply
16 Jul 2025
Dear Valued Guest, Thank you very much for taking the time to share your experience with us. We are very happy that you enjoyed your stay and we greatly appreciate your review of our hotel and services at Swiss-Belresort Dago Heritage. We apologize that some of our hotel facilities did not meet your expectations. Once again, thank you for staying with us and we look forward to welcoming you back in the future. Sincerely, Gerri Primacitra, General Manager.
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m
mukidin
8.5
/10
Reviewed 2 week(s) ago
Everything is perfect, from the room, swimming pool, breakfast.
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Accommodation's Reply
16 Jul 2025
Dear Mr. Mukidin Mukidin, Thank you for taking the time to share your experience after staying with us at Swiss-Belresort Dago Heritage Bandung. We are very happy to know that you finally found the right room. We hope to have the opportunity to welcome you again and make your stay unforgettable. Warmest regards, Gerri Primacitra, General Manager.
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D***a
Leisure
10.0
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and helpful during the check-in process.
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2 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Guest, Thank you for choosing Swiss-Belresort Dago Heritage as your accommodation during your stay in Bandung. We are delighted to hear about your recent visit and greatly appreciate your wonderful review of our hotel. We look forward to welcoming you back to Swiss-Belresort Dago Heritage Bandung soon. Have a wonderful day. Best regards, Gerri Primacitra, General Manager.
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H***s
Leisure
10.0
/10
Reviewed 3 week(s) ago
Speechless and outstanding because great power has a great responsibility.
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest,
Thank you for having chosen Swiss-Belresort Dago Heritage in your recent stay in Bandung. Nothing pleases us more than hearing your compliments about our hotel. We greatly appreciate it. Once again thank you and we look forward to welcome you back again soon.
Best Regards,
Gerri Primacitra
General Manager
AS
Agung S.
Staycation
10.0
/10
Reviewed 3 week(s) ago
Overall good. Next time I'll go there again
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Accommodation's Reply
09 Jul 2025
Dear Mr. Agung S, Thank you for choosing Swiss-Belresort Dago Heritage as your accommodation during your stay in Bandung. We are delighted to hear about your recent visit and greatly appreciate your wonderful review of our hotel. We look forward to welcoming you back to Swiss-Belresort Dago Heritage Bandung soon. Have a wonderful day. Best regards, Gerri Primacitra, General Manager.
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mf
muhammad f. a.
8.8
/10
Reviewed 4 week(s) ago
This hotel has a very beautiful view from the room. You can see the view of Bandung city from above.
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Accommodation's Reply
08 Jul 2025
. Dear Mr. Muhammad F. A, Thank you for choosing Swiss-Belresort Dago Heritage as your place to stay during your stay in Bandung. We are delighted to hear about your recent visit and greatly appreciate your wonderful review of our hotel. We look forward to welcoming you back to Swiss-Belresort Dago Heritage Bandung soon. Have a pleasant day ahead. Best regards, Gerri Primacitra. General Manager.
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M
Marjuki
8.8
/10
Reviewed 4 week(s) ago
The parking area is narrow so you need a valet which is located far from the hotel so you have to wait quite a long time for the car.
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Accommodation's Reply
07 Jul 2025
. Dear Mr. Marjuki, Thank you for sharing your experience with us. Your constructive feedback will definitely be shared with the team to continue to inspire and motivate them to provide better and exceptional service to our guests. Thank you again for your time and we look forward to welcoming you back! Best regards, Gerri Primacitra. General Manager.
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Number of reviews per page
20
40
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